Rx 6800 already dead?

[EdMetal]

Basically, my rig was fine and healthy. Today my new ssd nvme arrived, and I needed to unistall my gpu to install it. 

I did it and boom. My system doesn't post anymore, the buzzer does 5 short beeps and a separate long one. 

The PC is fine if I install my old rx 480. 

What could have happened? 

The rx 6800 isn't dead, the logo lits up and the fans run at low rpms. 

What can I try? 

[Guest]

What motherboard Ed?

[Fasauceome]

Does your motherboard have another slot to test?

[EdMetal]

Asrock b450m pro4. The card was working fine before uninstalling it. I tried it in another slot and it is the same thing. 

One thing I noticed, the error it gives me through the beeps is the same as if the gpu is not plugged in. 

[Falkentyne]

1 hour ago, EdMetal said:

Basically, my rig was fine and healthy. Today my new ssd nvme arrived, and I needed to unistall my gpu to install it. 

I did it and boom. My system doesn't post anymore, the buzzer does 5 short beeps and a separate long one. 

The PC is fine if I install my old rx 480. 

What could have happened? 

The rx 6800 isn't dead, the logo lits up and the fans run at low rpms. 

What can I try? 

 

Did you make sure the PCIE Power connectors are installed?   Yes I know, I know, but you HAVE to ask this question.

 

Assuming that you didn't static shock something, this is almost always a problem with the PCIE bracket layout in the case itself.

It's VERY VERY rare for a card to "die" with the "no VGA detected" 5 beeps problem.  Most of the time, you either get NO POST at all, you get a scrambled garbled screen, a black screen, or (as in the case of my dead Vega 64), the system loads windows, but won't allow you to enter the BIOS at all.

If you actually killed the card by static shock (Doesn't it have a backplate on it?), that would be news to me.

So let's do some basic troubleshooting.

 

If you have room and time, try the following.

 

Note: if your motherboard has an onboard "POWER ON" button, then the following steps are easy and brainless.

 

Remove the motherboard from the case completely (YES i know it's hard and annoying work).  Then put it on an open bench setup with a small box under it.  You can use the top of the original box for this, which I highly recommend.  Do NOT put it directly on the table, as this will cause interference with installing the video card.  (also the table should not be metal either!  Plastic or wood only please).

 

You don't need to hook up any drives.  If you have an air cooler, then that doesn't even need to be removed.  An AIO take a bit more work since it's going to be mounted in the case but you can just unscrew it and bring it with the motherboard.

 

Hook up the video card on the open bench motherboard.  Have the "Edge" of the motherboard situated, so when you install the video card, the "Overhang" (I/O ports bracket bottom edge) of the video card is just off the edge of the box the motherboard is put on, so when you install the card, that silver metal bracket edge slides right on the edge of the box..  This will help give the video card a little extra support also.

 

It will be very easy to get the card all the way into the slot, without any case brackets interfering and you will also hear a "click" when the PCIE retention latch is engaged properly.

Then hook up the 8 pin PCIE cables, hook up the power supply 24 pin, and a keyboard, and hook up the monitor to the back of the video card.  

 

The system should now POST and you can mash the DEL key to get into BIOS.  

 

If this works, then it means you have a problem with the mounting of the motherboard or the I/O bracket section of the card into the case.

[EdMetal]

The system boots with a geforce 315 in the second slot. Im really starting to think that the 6800 just died on me... 

[EdMetal]

I tried it in another system, still no post. I think I need to rma it... 

[EdMetal]

14 hours ago, Falkentyne said:

 

Did you make sure the PCIE Power connectors are installed?   Yes I know, I know, but you HAVE to ask this question.

 

Assuming that you didn't static shock something, this is almost always a problem with the PCIE bracket layout in the case itself.

It's VERY VERY rare for a card to "die" with the "no VGA detected" 5 beeps problem.  Most of the time, you either get NO POST at all, you get a scrambled garbled screen, a black screen, or (as in the case of my dead Vega 64), the system loads windows, but won't allow you to enter the BIOS at all.

If you actually killed the card by static shock (Doesn't it have a backplate on it?), that would be news to me.

So let's do some basic troubleshooting.

 

If you have room and time, try the following.

 

Note: if your motherboard has an onboard "POWER ON" button, then the following steps are easy and brainless.

 

Remove the motherboard from the case completely (YES i know it's hard and annoying work).  Then put it on an open bench setup with a small box under it.  You can use the top of the original box for this, which I highly recommend.  Do NOT put it directly on the table, as this will cause interference with installing the video card.  (also the table should not be metal either!  Plastic or wood only please).

 

You don't need to hook up any drives.  If you have an air cooler, then that doesn't even need to be removed.  An AIO take a bit more work since it's going to be mounted in the case but you can just unscrew it and bring it with the motherboard.

 

Hook up the video card on the open bench motherboard.  Have the "Edge" of the motherboard situated, so when you install the video card, the "Overhang" (I/O ports bracket bottom edge) of the video card is just off the edge of the box the motherboard is put on, so when you install the card, that silver metal bracket edge slides right on the edge of the box..  This will help give the video card a little extra support also.

 

It will be very easy to get the card all the way into the slot, without any case brackets interfering and you will also hear a "click" when the PCIE retention latch is engaged properly.

Then hook up the 8 pin PCIE cables, hook up the power supply 24 pin, and a keyboard, and hook up the monitor to the back of the video card.  

 

The system should now POST and you can mash the DEL key to get into BIOS.  

 

If this works, then it means you have a problem with the mounting of the motherboard or the I/O bracket section of the card into the case.

IT LIVES! Thanks man, I did what you told me as last resort, and it works!!! 

[Falkentyne]

3 hours ago, EdMetal said:

IT LIVES! Thanks man, I did what you told me as last resort, and it works!!! 

 

Excellent!

So now we know that the problem is something to do with the case, the PCIE support bracket / I/O bracket or the spacing of it.

Sometimes its the I/O shield that is warped, preventing the card from being seated fully because the bracket winds up getting caught on the case support.  This can usually be fixed by pliers if you're careful.  If it's the part that is closest to the PCB that is warped, that may be difficult to get to.

 

Occasionally it may be the long bottom part of the I/O shield that is warped.  That can catch on the small section between the edge of the motherboard and the case, and not go fully into the little gap.  There really isn't very much space over there, so any tiny bit of warp can cause a problem.  That's easy to straighten out once the issue is identified.

 

Other times it's an issue with the case metal molding itself, or an issue with the standoff depth.  You have to look at this yourself to see what is preventing the card from being fully seated.