Troubleshooting for a friend

[Sharccc]

Hi so a very nice friend of mine just put together his first ever PC build. Unfortunately for him he's getting no display from the system to the monitor, so I'm making this post on his behalf.

 

So far the fixes he has tried are:

• Swapping monitors
• Re-Seating RAM
• Re-Seating GPU
• Re-Seating CPU
• Swapping PSUs
• Installing new drivers for the GPU
• Some sort of BIOS intervention, he didn't quite explain very well, but it involved the included CD with the Mobo

 

Some extra information:

• The system is using a recycled GPU from his last system, which works fine. (1050 TI as a stand-in until he can get a better card)
• All components are brand new or re-used from his previously functioning system.
• Old PSU was an unspecified 500 Watt ATX with some compatibility issues.
• New PSU is a Gigabyte p550b with no said compatibility issues
• The monitor is also re-used, and works fine.
• All cables are plugged in correctly
• There is no error code, the monitor is simply blank.
• The fans on both the GPU and CPU cooler are spinning, as well as the case fans.
• The display is plugged into the GPU, not the motherboard. CPU has no onboard graphics, so plugging into the MB would not work.

 

Parts list that I know of:

• PSU: See above
• GPU: Re-used but functional 1050 ti
• RAM: OLOy warhawk 2 X 8 GB @ 3200 MHZ
• CPU: Ryzen 3 3100 (He wanted the 5 2600, but it was unavailable)
• MB: M-ATX A520m 
• Storage: Solid state (Only SATA I think, not sure what model.)

 

I'll pass on any ideas to him, and give an update if any worked / there's more information needed. Thanks guys!

 

[AlwaysWong]

what is the motherboard model and maker? Cpu compatible with the mobo? I think it the motherboard since you haven't swapped the motherboard out yet. Is there any debug led on the motherboard to indicate what is the issue?

[Sharccc]

Just now, AlwaysWong said:

what is the motherboard model and maker? Cpu compatible with the mobo? I think it the motherboard since you haven't swapped the motherboard out yet. Is there any debug led on the motherboard to indicate what is the issue?

As far as I'm aware, the MB is compatible with the CPU. I'll ask for what model it is, and if there's a light on it, as I'm not physically able to check it out at the moment due to covid. Thanks for helping though!

[D_Lan]

I noticed you said he switched monitors but not cables. Try a different cable if he has another one. Even better if it's a different type. Is the computer even passing POST? Are there any error beeps?

[Sharccc]

Just now, D_Lan said:

I noticed you said he switched monitors but not cables. Try a different cable if he has another one. Even better if it's a different type. Is the computer even passing POST? Are there any error beeps?

As far as I'm aware it isn't even posting. It powers on, fans spin, and that's it. No signal, no beeps, no post. I'm not sure if he has another cable around, but I'll ask.

[Sharccc]

1 hour ago, AlwaysWong said:

what is the motherboard model and maker? Cpu compatible with the mobo? I think it the motherboard since you haven't swapped the motherboard out yet. Is there any debug led on the motherboard to indicate what is the issue?

The Motherboard is the Gigabyte A520M S2H AM4 mATX 4+3 Phase. It has no debug LEDs as far as I'm aware.