I need help pls

[mikeyyy01]

I have a pre-built HP pc, to be exact an PC HP Pavilion Gaming TG01-0039ns. And i recently bought some ram to update it. So i bought 16 gb 3200 mhz corsair vengance. And its only detecting like 2133 mhz. I checked trying to change the XMP but it dosent have that option.

[BlueChinchillaEatingDorito]

3 minutes ago, mikeyyy01 said:

I have a pre-built HP pc, to be exact an PC HP Pavilion Gaming TG01-0039ns. And i recently bought some ram to update it. So i bought 16 gb 3200 mhz corsair vengance. And its only detecting like 2133 mhz. I checked trying to change the XMP but it dosent have that option.

It's possible the chipset used on the board itself is limited to 2133 mhz. Wouldn't surprise me. 

[WkdPaul]

* thread moved to the Troubleshooting section *

 

 

Pre-Builds don't have the option to choose the RAM speed, you're stuck at whatever speed is set by default, 2133 in your case.

[mikeyyy01]

Soo I did a stupid thing. I got into Ryzen master and put the ram MHz to 3000 and now my pc won't display anything

[LpoolTech]

24 minutes ago, mikeyyy01 said:

Soo I did a stupid thing. I got into Ryzen master and put the ram MHz to 3000 and now my pc won't display anything

You will have to reset the bios. Unplug your PC from power and take out the little battery wait few minutes then put it back in bios should be reset and your PC should boot once again 

[mikeyyy01]

47 minutes ago, BlueChinchillaEatingDorito said:

It's possible the chipset used on the board itself is limited to 2133 mhz. Wouldn't surprise me. 

why the hell woudn't hp let its user change their goddamn xmp files

[BlueChinchillaEatingDorito]

23 minutes ago, mikeyyy01 said:

why the hell woudn't hp let its user change their goddamn xmp files

So they don't have to deal with service calls from people messing around with such settings. Similar to why OEMs also disable any overclocking capabilities. 

[mikeyyy01]

39 minutes ago, BlueChinchillaEatingDorito said:

So they don't have to deal with service calls from people messing around with such settings. Similar to why OEMs also disable any overclocking capabilities. 

Well I would understand that if u did that to a workstation or normal desktop. But in theory they are "gaming PC's" so I mean they should have these kind of things

[BlueChinchillaEatingDorito]

57 minutes ago, mikeyyy01 said:

Well I would understand that if u did that to a workstation or normal desktop. But in theory they are "gaming PC's" so I mean they should have these kind of things

Well the only difference between a HP Pavilion gaming PC and a standard HP Pavilion is that the gaming PC has an add-in GPU rather than just using the integrated graphics on the CPU. Everything else is pretty much identical. Same motherboard, RAM, storage, etc.

[mikeyyy01]

7 hours ago, BlueChinchillaEatingDorito said:

Well the only difference between a HP Pavilion gaming PC and a standard HP Pavilion is that the gaming PC has an add-in GPU rather than just using the integrated graphics on the CPU. Everything else is pretty much identical. Same motherboard, RAM, storage, etc.

Anyway what do I do. I leave the 16 GB of ram at 2133 or do I put back the 8 GB single slot that used to work at 2666