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PC Resetting when playing games Please Help :(

Dec_Shaw
Go to solution Solved by Dec_Shaw,

Okay just to update, might be a easy fix for someone people but this has took me forever. After hours and hours of ways to fix my problem.

Came across PhysicX.

And changed it from GPU/AUTO to CPU.

That fixed everything.

Hope this helps someone that comes across.

Thanks for everyones effort to help.

Hi guys not posted in a long time but I'm in need of help. Over the past week my pc has been turning off/ resetting itself when I'm in a high intense game. It occurs mainly in high intense games, but this has happened whilst playing city skylines early on and on civ 6 early on in the game. At first I thought it could be a dust problem, but after cleaning my pc out the error still occured. After thinking I decided to get a new PSU as I've had my previous one for over 4 years, I got a higher wattage so I have plently of power. Error still occured. Next I thought it was the temperature of the pc especially the CPU and GPU. I decided to get a new cpu cooler as my old one was not the best. Error still occured. My final thoughts are the problem lies within the GPU. Cleaned, and been used for over 3 years.

I have recently re-installed windows 10, but not wiped all the drives.

My cpu was recently installed earlier this year.

Not too sure what the problem is. Fan wise I have 3 installed around the case. Not including the GPU fans.

If anyone has any idea of what to do, Please let me know.

Thanks for reading, looking forward to your replies as I'm in need. Feel like I'm in the shining self isolated and can't figure out what's wrong with my pc :)

Thanks agan, Declan.

Cpu Intel Core i7 (3770) 3.4GHz Qaud Core - MB MSI Intel B75MA-P45 - RAM Hypertec Hyperam 32GB - GPU EVGA Nvidia GTX 980 ti 8GB SSC - Case Cooler Master K-Series K380 Storage SSD 240GB Sandisk WD 1TB Caviar Blue - PSU EVGA 600W Bronze - Display BENQ 22' GL2450 - Cooling Cooler Master Hyper TX3 Evo

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12 minutes ago, Dec_Shaw said:

My cpu was recently installed earlier this year.

Have you tried resting the bois after the cpu change? And is the CPU and GPU getting the correct amount of voltage?

 

Also, GPU EVGA Nvidia GTX 980 ti 8GB SSC? Do you mean 6GB?

 

Gaming With a 4:3 CRT

System specs below

 

CPU: AMD Ryzen 7 5700X with a Noctua NH-U9S cooler 
Motherboard: Gigabyte B450 Aorus M (Because it was cheap)
RAM: 32GB (4 x 8GB) Corsair Vengance LPX 3200Mhz CL16
GPU: EVGA GTX 980 Ti SC Blower Card
HDD: 7200RPM TOSHIBA DT01ACA100 1TB, External HDD: 5400RPM 2TB WD My Passport
SSD: 1tb Samsung 970 evo m.2 nvme
PSU: Corsair CX650M
Displays: ViewSonic VA2012WB LCD 1680x1050p @ 75Hz
Gateway VX920 CRT: 1920x1440@65Hz, 1600x1200@75Hz, 1200x900@100Hz, 960x720@125Hz
Gateway VX900 CRT: 1920x1440@64Hz, 1600x1200@75Hz, 1200x900@100Hz, 960x720@120Hz (Can be pushed to 175Hz)
 
Keyboard: Thermaltake eSPORTS MEKA PRO with Cherry MX Red switches
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1 hour ago, MadAnt250 said:

Have you tried resting the bois after the cpu change? And is the CPU and GPU getting the correct amount of voltage?

 

Also, GPU EVGA Nvidia GTX 980 ti 8GB SSC? Do you mean 6GB?

 

Hi, thank you for your message.

I'm not too sure whats the recommened voltage, and where to check it.

Sorry.

Cpu Intel Core i7 (3770) 3.4GHz Qaud Core - MB MSI Intel B75MA-P45 - RAM Hypertec Hyperam 32GB - GPU EVGA Nvidia GTX 980 ti 8GB SSC - Case Cooler Master K-Series K380 Storage SSD 240GB Sandisk WD 1TB Caviar Blue - PSU EVGA 600W Bronze - Display BENQ 22' GL2450 - Cooling Cooler Master Hyper TX3 Evo

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Just now, Dec_Shaw said:

Hi, thank you for your message.

I'm not too sure whats the recommened voltage, and where to check it.

Sorry.

It should be set to default if nothing is overclocked.

Gaming With a 4:3 CRT

System specs below

 

CPU: AMD Ryzen 7 5700X with a Noctua NH-U9S cooler 
Motherboard: Gigabyte B450 Aorus M (Because it was cheap)
RAM: 32GB (4 x 8GB) Corsair Vengance LPX 3200Mhz CL16
GPU: EVGA GTX 980 Ti SC Blower Card
HDD: 7200RPM TOSHIBA DT01ACA100 1TB, External HDD: 5400RPM 2TB WD My Passport
SSD: 1tb Samsung 970 evo m.2 nvme
PSU: Corsair CX650M
Displays: ViewSonic VA2012WB LCD 1680x1050p @ 75Hz
Gateway VX920 CRT: 1920x1440@65Hz, 1600x1200@75Hz, 1200x900@100Hz, 960x720@125Hz
Gateway VX900 CRT: 1920x1440@64Hz, 1600x1200@75Hz, 1200x900@100Hz, 960x720@120Hz (Can be pushed to 175Hz)
 
Keyboard: Thermaltake eSPORTS MEKA PRO with Cherry MX Red switches
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4 hours ago, Rogerzz said:

What atre the CPU temps while gaming?

below 60

Cpu Intel Core i7 (3770) 3.4GHz Qaud Core - MB MSI Intel B75MA-P45 - RAM Hypertec Hyperam 32GB - GPU EVGA Nvidia GTX 980 ti 8GB SSC - Case Cooler Master K-Series K380 Storage SSD 240GB Sandisk WD 1TB Caviar Blue - PSU EVGA 600W Bronze - Display BENQ 22' GL2450 - Cooling Cooler Master Hyper TX3 Evo

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4 hours ago, MadAnt250 said:

It should be set to default if nothing is overclocked.

 

4936a44a504a96579313a4507ff16d17.png

Cpu Intel Core i7 (3770) 3.4GHz Qaud Core - MB MSI Intel B75MA-P45 - RAM Hypertec Hyperam 32GB - GPU EVGA Nvidia GTX 980 ti 8GB SSC - Case Cooler Master K-Series K380 Storage SSD 240GB Sandisk WD 1TB Caviar Blue - PSU EVGA 600W Bronze - Display BENQ 22' GL2450 - Cooling Cooler Master Hyper TX3 Evo

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18 hours ago, Rogerzz said:

I blieve that's GPU voltage, go into BIOS on boot and check VCore voltage, set it to Auto along with CPU core speed.

Hi. I have done this and the issue has just happened again. Checked out the GPU Opened it up cleaned it a little bit from the dust. Don't think anything is out of the ordinary.

Any other suggestions?

124691805_1634434763403639_7461652738727960781_n.jpg

Cpu Intel Core i7 (3770) 3.4GHz Qaud Core - MB MSI Intel B75MA-P45 - RAM Hypertec Hyperam 32GB - GPU EVGA Nvidia GTX 980 ti 8GB SSC - Case Cooler Master K-Series K380 Storage SSD 240GB Sandisk WD 1TB Caviar Blue - PSU EVGA 600W Bronze - Display BENQ 22' GL2450 - Cooling Cooler Master Hyper TX3 Evo

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Also when checking out the temps on Speed fan 4.52 "SCSI DISABLED by user or because iaStorA.sys is installed" any ideas? Could this cause a problem?

temp.png

Cpu Intel Core i7 (3770) 3.4GHz Qaud Core - MB MSI Intel B75MA-P45 - RAM Hypertec Hyperam 32GB - GPU EVGA Nvidia GTX 980 ti 8GB SSC - Case Cooler Master K-Series K380 Storage SSD 240GB Sandisk WD 1TB Caviar Blue - PSU EVGA 600W Bronze - Display BENQ 22' GL2450 - Cooling Cooler Master Hyper TX3 Evo

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Try running a cpu and memory stress test to boil it down to some single component (probably Gpu in that case) 

 

If the stress test fails, try resetting your bios by removing the cmos battery. 

 

If it still fails, you might have a bad cpu, RAM or motherboard. 

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Okay so the cpu test went succesfully. But, the GPU test didn't. Whilst monitoring the gpu data, the programme was running fine. 10 seconds into the test I saw no noticeable changes in the data. After the 10 seconds, the computer went into a black screen, gpu fans turned off, and the screen came back up. Temperature were rising 6c every second as the fans were off. Before I could do anything the computer shuts down.

Having a shit time during this lockdown with no work so this is driving me mad.

Any help would be great.

Thanks,

Dec.

Cpu Intel Core i7 (3770) 3.4GHz Qaud Core - MB MSI Intel B75MA-P45 - RAM Hypertec Hyperam 32GB - GPU EVGA Nvidia GTX 980 ti 8GB SSC - Case Cooler Master K-Series K380 Storage SSD 240GB Sandisk WD 1TB Caviar Blue - PSU EVGA 600W Bronze - Display BENQ 22' GL2450 - Cooling Cooler Master Hyper TX3 Evo

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On 11/9/2020 at 12:19 AM, Dec_Shaw said:

 

4936a44a504a96579313a4507ff16d17.png


Core voltage +87
Core clock +200
Memory clock +445

Try turning these overclocks off and see how it goes.

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Update, whilst testing out different stats of the GPU I noticed when the PC crashed the percentage in the utilization under GPU Surged from 60% to 100% just loading a game main menu.

100.png

Cpu Intel Core i7 (3770) 3.4GHz Qaud Core - MB MSI Intel B75MA-P45 - RAM Hypertec Hyperam 32GB - GPU EVGA Nvidia GTX 980 ti 8GB SSC - Case Cooler Master K-Series K380 Storage SSD 240GB Sandisk WD 1TB Caviar Blue - PSU EVGA 600W Bronze - Display BENQ 22' GL2450 - Cooling Cooler Master Hyper TX3 Evo

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Okay just to update, might be a easy fix for someone people but this has took me forever. After hours and hours of ways to fix my problem.

Came across PhysicX.

And changed it from GPU/AUTO to CPU.

That fixed everything.

Hope this helps someone that comes across.

Thanks for everyones effort to help.

Cpu Intel Core i7 (3770) 3.4GHz Qaud Core - MB MSI Intel B75MA-P45 - RAM Hypertec Hyperam 32GB - GPU EVGA Nvidia GTX 980 ti 8GB SSC - Case Cooler Master K-Series K380 Storage SSD 240GB Sandisk WD 1TB Caviar Blue - PSU EVGA 600W Bronze - Display BENQ 22' GL2450 - Cooling Cooler Master Hyper TX3 Evo

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