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laptop turn off, when plug the charger

hi everyone i have a hp notebook 15 laptop and its run with windows 10. i have facing the issue when i plug the charger to laptop only get powered on. without charger it's not possible when i unplug the charger jack to the laptop it has go to shutdown. help me to fix this

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Sounds like the battery is dead to me.

 

How old is this laptop?

CPU: AMD Ryzen 3600 / GPU: Radeon HD7970 GHz 3GB(upgrade pending) / RAM: Corsair Vengeance LPX 2x8GB DDR4-3200
MOBO: MSI B450m Gaming Plus / NVME: Corsair MP510 240GB / Case: TT Core v21 / PSU: Seasonic 750W / OS: Win 10 Pro

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Just now, TetraSky said:

Sounds like the battery is dead to me.

 

How old is this laptop?

it is i3 6th gen laptop and 4ram 

 

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37 minutes ago, iap said:

it is i3 6th gen laptop and 4ram 

 

yeaaaaah, more than likely dead battery.

A laptop battery usually barely last a handful of years at best and are typically "dead" within 3 to 4 years, especially if they are always plugged in and have horrible battery management, so it keeps charging and discharging over and over and over....

A 6th gen intel CPU is from 2015. Meaning that laptop is 5 years old by now. Nothing surprising.

CPU: AMD Ryzen 3600 / GPU: Radeon HD7970 GHz 3GB(upgrade pending) / RAM: Corsair Vengeance LPX 2x8GB DDR4-3200
MOBO: MSI B450m Gaming Plus / NVME: Corsair MP510 240GB / Case: TT Core v21 / PSU: Seasonic 750W / OS: Win 10 Pro

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1 hour ago, iap said:

hi everyone i have a hp notebook 15 laptop and its run with windows 10. i have facing the issue when i plug the charger to laptop only get powered on. without charger it's not possible when i unplug the charger jack to the laptop it has go to shutdown. help me to fix this

Not sure if this is still a thing in Windows 10, but back then Windows 7 would actually warn you if your battery's capacity has drastically depleted and a replacement is recommended:

 How to Know When It's Time to Replace Your Laptop's Battery

 

Not sure if HP has such a utility, but something like ASUS Battery Health Charging is a God send especially during Covid where everyone is stuck working at taking classes at home. What it would do is keep your battery at that 60% happy spot if you're going to be plugged into the wall for a prolonged period of time. 

 image.png.57630af3ebe82255349b20d8ea669674.png

AMD FX™ 6300 @ 4.20 GHz | ASUS M5A97 R2.0 | MSI GTX 550Ti | 16GB Kingston DDR3 | Samsung 850 EVO 250GB WD 750GB | Antec 300 | ASUS Xonar DG | CoolerMaster Hyper 212 Evo | OCZ 600W | Windows 10 Pro

Sony MDR-V250 | Logitech G610 Orion Brown | Logitech G402 | Samsung C27JG5 

Intel Core™ i5-8520U | WD Blue M.2 250GB / 1TB Seagate FireCuda | 8GB DDR4 | Windows 10 Home | ASUS Vivobook 15 

Intel Core™ i7-3520M | GT 630M | 16 GB Corsair Vengeance DDR3 | Samsung 850 EVO 250GB | macOS Catalina  Lenovo IdeaPad P580

iPhone 6s (iOS 13.6.1) | iPad Mini (iOS 9.3.5) | Samsung Galaxy S5e (Android 10)

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-> Moved to Troubleshooting

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
vvvv Who's there? vvvv

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