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Help updating USB drivers.

CorruptedBloby
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I have both my keyboard and mouse plugged into 2 usb 3.0 ports, and they almost always dont connect to iCUE. I am currently working with corsair support and they are trying to help me, so they told me to update my USB drivers, and im not sure if i did it correctly because it made no difference. The reason i think thats why my stuff isnt working is because if i unplug them and plug them back in too much trying to get them to connect, they stop responding and i have to enter BIOS and enable/disable legacy usb support. My motherboard is a Gigabyte Z390 GAMING PRO WIFI. 

If needed for support lmao 

PC Setup

GPU ZOTAC GAMING GeForce RTX 2080 Ti AMP
Case Master Case H500P Mesh
AIO Water Cooler Cooler Master ML360R
CPU Intel Core i9-9900K
Motherboard Gigabyte Z390 AORUS PRO WIFI
SSD Sabrent 1TB Rocket 
Power Supply Corsair TX850M 
RAM

Corsair Vengeance RGB PRO 32GB 2666MHz

friend's old micron 2x8gb 2666MHz

 

Replaced all fans with Thermaltake Riing Quads

Monitor 1 Samsung Odessy G5 32in curved
Monitor 2 MSI MAG321CQR
Monitor 3 HP OMEN 25 
Keyboard Red Dragon Deverajas base with lubed Cherry MX Clears and Polychroma caps
Mouse Corsair SCIMITAR ELITE
Mousepad SteelSeries QcK Prism Cloth
Headphones SteelSeries Arctis Nova 7
Speakers Logitech Z337 Speaker System
Temp monitor Raspberry pi 3or4 (idr)
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https://linustechtips.com/topic/1257643-help-updating-usb-drivers/
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13 minutes ago, CorruptedBloby_Owen said:

I have both my keyboard and mouse plugged into 2 usb 3.0 ports, and they almost always dont connect to iCUE. I am currently working with corsair support and they are trying to help me, so they told me to update my USB drivers, and im not sure if i did it correctly because it made no difference. The reason i think thats why my stuff isnt working is because if i unplug them and plug them back in too much trying to get them to connect, they stop responding and i have to enter BIOS and enable/disable legacy usb support. My motherboard is a Gigabyte Z390 GAMING PRO WIFI. 

Did you install the mobo's chipset drivers? Those usually contain updated USB drivers, which frankly should be included in Win10 anyway. Last time I had to install USB 3.0 drivers was on a win7 build because they weren't native.

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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12 minutes ago, Radium_Angel said:

Did you install the mobo's chipset drivers? Those usually contain updated USB drivers, which frankly should be included in Win10 anyway. Last time I had to install USB 3.0 drivers was on a win7 build because they weren't native.

im pretty sure i did, i went to their website and downloaded intel chipset driver thingy, so yeah.

If needed for support lmao 

PC Setup

GPU ZOTAC GAMING GeForce RTX 2080 Ti AMP
Case Master Case H500P Mesh
AIO Water Cooler Cooler Master ML360R
CPU Intel Core i9-9900K
Motherboard Gigabyte Z390 AORUS PRO WIFI
SSD Sabrent 1TB Rocket 
Power Supply Corsair TX850M 
RAM

Corsair Vengeance RGB PRO 32GB 2666MHz

friend's old micron 2x8gb 2666MHz

 

Replaced all fans with Thermaltake Riing Quads

Monitor 1 Samsung Odessy G5 32in curved
Monitor 2 MSI MAG321CQR
Monitor 3 HP OMEN 25 
Keyboard Red Dragon Deverajas base with lubed Cherry MX Clears and Polychroma caps
Mouse Corsair SCIMITAR ELITE
Mousepad SteelSeries QcK Prism Cloth
Headphones SteelSeries Arctis Nova 7
Speakers Logitech Z337 Speaker System
Temp monitor Raspberry pi 3or4 (idr)
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6 hours ago, CorruptedBloby_Owen said:

The reason i think thats why my stuff isnt working is because if i unplug them and plug them back in too much trying to get them to connect, they stop responding and i have to enter BIOS and enable/disable legacy usb support.

What happens if you leave Legacy USB mode enabled?

USB devices are a solved problem these days, having issues with USB devices screams (to me anyway) either failing PSU, or mobo, in that order.

 

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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