RTX 2070 Aero

[SockGuardian]

Good day lads, I have bought a RTX 2070 Aero a year ago and I think its the problem of all the issues I have(?).

The issue is that all of the games keep crashing, like after some minutes of gameplay, even something as light as rocket league crashes sometimes, but mainly Warframe crashes every other game, Paladins crash sometimes, overwatch crash some times and so on. Worst one is warframe, because it can crash every mission and just randomly doing nothing.

So what we have tried and what information we have.

The specs are RTX 2070 Aero. I have run a GPU-Z test, so here it is - https://imgur.com/AVkYQc5

16 GB ram

The PSU is 650 GQ, 80+ GOLD 650W https://www.amazon.co.uk/dp/B017ROH8A6/ref=pe_3187911_189395841_TE_dp_1

Ryzen 5 1600. Also ran a CPU-Z test, https://imgur.com/W6hbSmN

Motherboard is B350M like this https://www.amazon.com/Prime-B350M-CSM-Ryzen-Motherboard/dp/B06WRWZNJC

We have run a MSI komustor test thing https://gpuscore.top/msi/kombustor/show.php?id=558614

We have run a 3d mark test, NOTE that it crashed in the first run on the 3rd test and we had to redo it. https://www.3dmark.com/3dm/51094330

We updated and reinstalled clean the GPU a few times, updated the chipset for the motherboard, updated BIOS.

And yesterday as a last resort we reinstalled the winodws to an SSD (used to run on a small HDD), while the performance of loading became definitely better, all of the games react the same. So we think the GPU might be bad, poorly manufactured or not genuine.

We are not overclocking the PC, tried with and without overclocking in the BIOS settings, but neither changed anything.

Any advice would be highly appreciated.

 

[Mateyyy]

What sort of crashing? Does the system fully lock up, driver crash, game crash? Have you noticed any artifacts?

 

What power supply are you using? Try running DDU to remove your current video driver and then install the latest from the GeForce website.

[SavageNeo]

try to underclok and undervolt the gpu.

 

check temps and power. what psu do you have?

 

aero is the blower style right? probably poorly binned pgu

[SockGuardian]

3 minutes ago, Mateyyy said:

What sort of crashing? Does the system fully lock up, driver crash, game crash? Have you noticed any artifacts?

 

What power supply are you using? Try running DDU to remove your current video driver and then install the latest from the GeForce website.

The games close down, but thats it, nothing else happens, no other programs affected. We have run a DDU already, so I am not doing that. I am using a EVGA 650 GQ, 80+ GOLD 650W. Or here, I bought this one https://www.amazon.co.uk/dp/B017ROH8A6/ref=pe_3187911_189395841_TE_dp_1

[SockGuardian]

3 minutes ago, SavageNeo said:

try to underclok and undervolt the gpu.

 

check temps and power. what psu do you have?

 

aero is the blower style right? probably poorly binned pgu

Hi, I don't know anything about undervolting or such, sounds dangerous lol. any guide or such? The temps are pretty good, not overheading definitely. The PSU is https://www.amazon.co.uk/dp/B017ROH8A6/ref=pe_3187911_189395841_TE_dp_1

[Mateyyy]

5 minutes ago, SockGuardian said:

The games close down, but thats it, nothing else happens, no other programs affected. We have run a DDU already, so I am not doing that. I am using a EVGA 650 GQ, 80+ GOLD 650W. Or here, I bought this one https://www.amazon.co.uk/dp/B017ROH8A6/ref=pe_3187911_189395841_TE_dp_1

Regardless of whether you've enabled XMP/DOCP or not, I'd suggest running Memtest86 to check your system memory for errors (or you could just run Windows Memory Diagnostic, since it's built into Windows 10).

[SockGuardian]

2 minutes ago, Mateyyy said:

Regardless of whether you've enabled XMP/DOCP or not, I'd suggest running Memtest86 to check your system memory for errors (or you could just run Windows Memory Diagnostic, since it's built into Windows 10).

We tried having XMP off and on, neither changed anytrhing. Ill try to run the memtest, but honestly seems kind of pointless. Ill update you when its done

[SavageNeo]

17 minutes ago, SockGuardian said:

Hi, I don't know anything about undervolting or such, sounds dangerous lol. any guide or such? The temps are pretty good, not overheading definitely. The PSU is https://www.amazon.co.uk/dp/B017ROH8A6/ref=pe_3187911_189395841_TE_dp_1

psu seems mostly fine.

 

downlaod msi afterburner-.

try to decrease power limit and temp limit. also decrease voltage (enable voltage in the settings)

 

try to dwonclok the memory and core clock

[SockGuardian]

1 minute ago, SavageNeo said:

psu seems mostly fine.

 

downlaod msi afterburner-.

try to decrease power limit and temp limit. also decrease voltage (enable voltage in the settings)

 

try to dwonclok the memory and core clock

Could you explain how could this help? I had the afterburner someone suggest me to download, so ill run it now and update you after.

[SockGuardian]

49 minutes ago, Mateyyy said:

Regardless of whether you've enabled XMP/DOCP or not, I'd suggest running Memtest86 to check your system memory for errors (or you could just run Windows Memory Diagnostic, since it's built into Windows 10).

Hi again, here are the results... https://imgur.com/a/DtUkscl

[Mateyyy]

3 hours ago, SockGuardian said:

Hi again, here are the results... https://imgur.com/a/DtUkscl

Have you uploaded a wrong image..? That test is not finalised.

[SockGuardian]

2 hours ago, Mateyyy said:

Have you uploaded a wrong image..? That test is not finalised.

Hi, yes sorry. https://imgur.com/pzcHftt

[Mateyyy]

2 minutes ago, SockGuardian said:

Hi, yes sorry. https://imgur.com/pzcHftt

That looks to be fine.

Download MSI Afterburner as @SavageNeo suggested, and apply something like a -200MHz negative offset to the core and memory clocks.

 

Also, just to clarify, all these issues appeared once you upgraded the graphics card and weren't present previously, right?

[SockGuardian]

Just now, Mateyyy said:

That looks to be fine.

Download MSI Afterburner as @SavageNeo suggested, and apply something like a -200MHz negative offset to the core and memory clocks.

 

Also, just to clarify, all these issues appeared once you upgraded the graphics card and weren't present previously, right?

I genuinely do not remember, sorry. But I think it used to work fine.

I am afraid to mess something up, is there a guide you would recommend?

[SavageNeo]

1 minute ago, SockGuardian said:

I genuinely do not remember, sorry. But I think it used to work fine.

I am afraid to mess something up, is there a guide you would recommend?

you wotn mess anything up. just do not put msi afterburner to satrt at the startup, after that you  will be fine.

 

just do what @Mateyyy suggested. apply some negative offset and test your gpu after that. 

[SockGuardian]

1 hour ago, SavageNeo said:

you wotn mess anything up. just do not put msi afterburner to satrt at the startup, after that you  will be fine.

 

just do what @Mateyyy suggested. apply some negative offset and test your gpu after that. 

Tried it, it crashed all the same. sorry it took so long, had to watch stuf how to do it.

[SockGuardian]

1 hour ago, Mateyyy said:

That looks to be fine.

Download MSI Afterburner as @SavageNeo suggested, and apply something like a -200MHz negative offset to the core and memory clocks.

 

Also, just to clarify, all these issues appeared once you upgraded the graphics card and weren't present previously, right?

I tried it, it crashed all the same. No significant changes in the readings on the MSI afterburner when it crashed. temp was low, everything was looking ok.

[SavageNeo]

 

12 hours ago, SockGuardian said:

Snip

so the whole system crashes and reboots?

 

seems like either gpu issue or psu issue. 

[SockGuardian]

3 hours ago, SavageNeo said:

 

so the whole system crashes and reboots?

 

seems like either gpu issue or psu issue. 

Like I said, only the game closes down, nothing else happens. The pc doesn't react in any way besides closing the games.