Need help Laptop is Slow

[SladeDJWilson]

Hi,

My friend has a HP laptop it has a

Core i5 8250U (4C/8T)

940MX 

8GB RAM

Don't know the battery capacity.

 

The laptop is slow, unresponsive, Does not feel like a i5 8th gen machine. 

Eg, If a browser is opened, opening File Explorer takes so much time sometimes gets not responding warning

 

Have tried formating completely but no difference.

 

I suspect there is some hardware problem.

 

Can someone clarify that for me ?

[Slottr]

SSD or HDD?

[SladeDJWilson]

11 minutes ago, Slottr said:

SSD or HDD?

HDD

[Slottr]

Just now, SladeDJWilson said:

HDD

That's why. Swap it for an SSD if you can.

[SladeDJWilson]

Just now, Slottr said:

That's why. Swap it for an SSD if you can.

Okay do you have any other idea

[Slottr]

1 minute ago, SladeDJWilson said:

Okay do you have any other idea

That's 110% your issue. I can guarantee you.

[SladeDJWilson]

Just now, Slottr said:

That's 110% your issue. I can guarantee you.

Okay cool

[kb5zue]

If you get a new SSD and then clone the old HDD to it then you won't need to reinstall windows and all your software.  Just sayin...

Spoiler

n

Spoiler