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Issues with 4K60 PRO. If EDID is set to any resolution above 1080, I see really bad artifacting in Elgato/OBS

uncanny_mac
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Hi all, I have a Elgato 4k60 pro. I noticed this with my xbox one x that i couldn't run it in 1440p. I just built a dedicated streaming machine and i'm still seeing the same thing when the EDID is set to anything

above 1440p.  Does anyone know what could be causing this?

 

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1 hour ago, handymanshandle said:

Have you tried different HDMI cables, by any chance?

Not yet, but the ones i used are all new.  I got these.image.thumb.png.2b5be3035635e600d93a3318d6f846fb.png

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Tried obs on default settings?

What about the 4k elgato capture software?

Are you splitting the signal or passing through?

Main RIg Corsair Air 540, I7 9900k, ASUS ROG Maximus XI Hero, G.Skill Ripjaws 3600 32GB, 3090FE, EVGA 1000G5, Acer Nitro XZ3 2560 x 1440@240hz 

 

Spare RIg Lian Li O11 AIR MINI, I7 4790K, Asus Maximus VI Extreme, G.Skill Ares 2400 32Gb, EVGA 1080ti, 1080sc 1070sc & 1060 SSC, EVGA 850GA, Acer KG251Q 1920x1080@240hz

 

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On 9/13/2020 at 10:59 PM, Mick Naughty said:

Tried obs on default settings?

What about the 4k elgato capture software?

Are you splitting the signal or passing through?

Default settings on OBS and Elgato 4k capture does not work. I get what I posted above.
Im just passing it through to my monitor

Gaming PC > Capture/Stream PC > Monitor.

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2 hours ago, uncanny_mac said:

Default settings on OBS and Elgato 4k capture does not work. I get what I posted above.
Im just passing it through to my monitor

Gaming PC > Capture/Stream PC > Monitor.

Well if the software doesnt work for the device its made for, then theres another issue.

Main RIg Corsair Air 540, I7 9900k, ASUS ROG Maximus XI Hero, G.Skill Ripjaws 3600 32GB, 3090FE, EVGA 1000G5, Acer Nitro XZ3 2560 x 1440@240hz 

 

Spare RIg Lian Li O11 AIR MINI, I7 4790K, Asus Maximus VI Extreme, G.Skill Ares 2400 32Gb, EVGA 1080ti, 1080sc 1070sc & 1060 SSC, EVGA 850GA, Acer KG251Q 1920x1080@240hz

 

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