Both my 200mm case front fans are not spinning ( cooler master h500m)

[steve55]

I just assembled my brand new pc and got everything up and running. But I'm having 2 seperate problems with air cooling.

the first problem is : both my 200mm front fans of the cooler master h500m are not spinning at all, I cheked BIOS and I found them detected as "system fan 2" and "system fan 3" (with "system fan 1" beeing my rear fan and "CPU fan" is obviously my cpu fan)

both of the system fan 2 and 3 are put at DC mode, 7.2 V and with smart mode turned off. And the RPM of each of the front fans is 0 while the rpm of the rear fan is around 980 and the CPU fan around 1370.

so I'm really lost and freaked out as I don't understand why both front fans are not working.

 

the second problem is : when I'm putting minimal stress on cpu, (for example a simple download) the cpu fan ( arctic freezer 34 esports duo ) starts doing some abnormal loud and pingy sound ( I'm not talking about how loud the sound is, I'm talking about how abnormal and strange it is, it sounds like it's gonna break at any moment)

 

this is saddening me, any help or suggestion would be so so appreciated ...

 

I'm using the msi b450 mortar max MB, the CM h500m case and as for cpu, cpu cooler, gpu : ryzen 5 3600, arctic freezer 34 esports duo, amd rx 5700 xt

[jones177]

The H500M has the front fan header connected to the RGB controler. Unplug it and plug it into a motherboard fan header. 

[steve55]

1 minute ago, jones177 said:

The H500M has the front fan header connected to the RGB controler. Unplug it and plug it into a motherboard fan header. 

can you further explain this to me please ? what's the harm in keeping it plugged to the rgb controler ?

[jones177]

2 minutes ago, steve55 said:

can you further explain this to me please ? what's the harm in keeping it plugged to the rgb controler ?

The 2 front fans did not work for me as well so I googled it.

I did not think much past that since it worked.

[steve55]

okay I'll try thist ty