Paypal seller has shipped already but hasn't/cant claim money?

[Jet-Tek]

xpost from r/paypal on reddit

 

Hi, I have recently bought a graphics card off of someone on offerup thru a Paypal sellers invoice using my debit card (to avoid steep offerup fees).

 

In the past when using the exact same debit card in the same fasion, its instant and they can receive the money instantly. This time, the invoice was pending for 3 days before the seller just said screw it and shipped it off. He still has no option to accept the money even though my account has been charged. When I contact paypal, the virtual assistant says that the money has been sent, but not claimed, even though he has no option to claim it.

 

I think it may be related to the value of the item and/or that he is a new seller (its ~$350 and this his first paypal invoice ever).

 

Please if anyone has any answers or can confirm this suspicion let me know, he is getting a bit worried that I have scammed him or something, and he also needs the money quick to get a new gpu for himself (his computer is useless atm).

[kelvinhall05]

Paypal sucks, but this is his problem. He should be contacting Paypal, not you.

[nick name]

I wanna say that the shipping info is linked and it won't release until the item is delivered.