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H100i Led Failure?

Jack2905
By Jack2905
in Troubleshooting
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Go to solution Solved by Barry2310,

I had this exact problem.

The led stopped working, as far as I can remember, i could control the fan speeds but not the LED, it remained off.

 

I contacted Corsair and after some "talking-through" over the phone, we concluded at an RMA.

 

The new one works perfectly!

I'd say an RMA would be your best bet!

Posted

Hi guys,

It seems that I am having some problems with my corsair H100i that I brought a 2-3 weeks ago. The problem that I am having is regarding the LEDs behind the corsiar logo on the cooler.

Currently the LEDs are not working at all. However, I have had a similar problem to this before where the red an green LEDs stopped working and I was only getting a blue colour when I had selected White in corsair link. After a week or so it started to have the White colour that I had selected.

I am currently wondering if the current issue I am having is similar to the issue I have had before.

Thanks.

CPU: Intel Core i5 3570K @4.2GHz | CPU Cooler: Corsair H100i | GPU: Asus GeForce GTX 770 Direct CU II OC | Motherboard: Asus P8Z77-V LX | PSU: Coolermaster G750M | RAM: Patriot Viper 3 16GB 1600MHz | Boot Drive: Samsung 840 EVO 120GB | Storage Drives: Samsung 840 EVO 120GB, WD Green 1.5TB | Case: Nzxt Phantom 410 (White, Black Trim) | Lighting: 30cm Blue LED | OS: Windows 10 Pro<p>

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Posted

Have you updated Corsair Link and the H100i Firmware?

Corsair Link:

http://www.corsair.com/us/media/cms/drivers/CorsairLINK2_Installer_v2.3.4816.exe

How do I update the firmware on my H80i/H100i?

 

Please follow these steps to update the firmware on your Hydro Series cooler:

 

1. Install the latest version of the Corsair Link software and use the "update firmware" button on the device tab.

2. Once Corsair Link exits a new dialog box comes up and you have to select "Corsair H80i/H100i" and then click back into the dialog box.

3. Use the choose file dialog box to select the unzipped firmware file.

4. Once you hit start it will flash the firmware and go through POST test on the H100i/H80i unit. The fans will spin up to full speed and then go back to the previous profile that was selected before the flash.

5. You can close the firmware flash dialog box and the program will open up again.

6. The service has to be restarted, so detection of the devices and inputs will take 15 to 30 seconds depending on how many you have. It will all come back up in the main program window as well as the devices window.

 

 

 

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Posted

Have you updated Corsair Link and the H100i Firmware?

Corsair Link:

http://www.corsair.com/us/media/cms/drivers/CorsairLINK2_Installer_v2.3.4816.exe

How do I update the firmware on my H80i/H100i?

 

Please follow these steps to update the firmware on your Hydro Series cooler:

 

1. Install the latest version of the Corsair Link software and use the "update firmware" button on the device tab.

2. Once Corsair Link exits a new dialog box comes up and you have to select "Corsair H80i/H100i" and then click back into the dialog box.

3. Use the choose file dialog box to select the unzipped firmware file.

4. Once you hit start it will flash the firmware and go through POST test on the H100i/H80i unit. The fans will spin up to full speed and then go back to the previous profile that was selected before the flash.

5. You can close the firmware flash dialog box and the program will open up again.

6. The service has to be restarted, so detection of the devices and inputs will take 15 to 30 seconds depending on how many you have. It will all come back up in the main program window as well as the devices window.

 

That's just the latest installer for the CorsairLINK software. The firmware is made available separately (somewhere) in the Corsair Forum. I've already asked RAMGUY about this as there's no sticky thread for the H100i firmware and CorsairLink USB Dongle. 

The best solution is to delete your saved profile for CorsairLINK, completely uninstall it with Revo Uninstaller and then reinstall. If that fails, the LED has likely failed and it wouldn't be the first H100i to suffer this problem.

Intel 3960X @ 4.6GHz | Corsair Dominator Platinum CMD64GX3M8A2133C9 64GB | ASUS Rampage IV Extreme | 2*ASUS PG279Q | EVGA GeForce GTX Titan X | 2*Corsair Force GT 256GB in R0 [OS Drive] | Samsung 850 Pro 1TB [secondary Drive] | Hitachi Deskstar 7K4000 Raid 6 [8*4TB — Media Array] | PAN-UJ-235A Blu-Ray Slot Load | PAN-UJ-875A DVD Slot Load | Corsair AX1200i | Corsair H100i | Lian-Li PC-V2120X | LSI 9271-8i w/ Intel RES2SV240 | Windows 7 Ultimate 64bit | Ducky Shine II [Cherry MX Brown / Blue LED]

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Posted

i managed to find the firmware for my h100i

somehow it got messed up and corsair link wouldnt detect my h100i, so i coudlnt configure anything

this is the firmware i used

http://forum.corsair.com/v3/showthread.php?t=115836&highlight=h100i+h80i+firmware

 

 

 

its really easy to flash the firmware using corsair link in the devices section

hopefully it fixes your problem like it did mine = ]

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Am I right in understanding that there has been an issue with the LED from day one?

Never trust a man, who, when left alone with a tea cosey... Doesn't try it on. Billy Connolly
Marriage is a wonderful invention: then again, so is a bicycle repair kit. Billy Connolly
Before you judge a man, walk a mile in his shoes. After that, who cares? He's a mile away and you've got his shoes. Billy Connolly
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  • Author

Cheers guys for the quick response. I am going to do what you have suggested now and I haven't had issues with the LEDs since day 1.

CPU: Intel Core i5 3570K @4.2GHz | CPU Cooler: Corsair H100i | GPU: Asus GeForce GTX 770 Direct CU II OC | Motherboard: Asus P8Z77-V LX | PSU: Coolermaster G750M | RAM: Patriot Viper 3 16GB 1600MHz | Boot Drive: Samsung 840 EVO 120GB | Storage Drives: Samsung 840 EVO 120GB, WD Green 1.5TB | Case: Nzxt Phantom 410 (White, Black Trim) | Lighting: 30cm Blue LED | OS: Windows 10 Pro<p>

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Tried everything you guys have suggested and looks like it still doesn't want to work :(

CPU: Intel Core i5 3570K @4.2GHz | CPU Cooler: Corsair H100i | GPU: Asus GeForce GTX 770 Direct CU II OC | Motherboard: Asus P8Z77-V LX | PSU: Coolermaster G750M | RAM: Patriot Viper 3 16GB 1600MHz | Boot Drive: Samsung 840 EVO 120GB | Storage Drives: Samsung 840 EVO 120GB, WD Green 1.5TB | Case: Nzxt Phantom 410 (White, Black Trim) | Lighting: 30cm Blue LED | OS: Windows 10 Pro<p>

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I'd say you need to contact corsair, its more than likely an RMA situation tbh. Sounds like you were shipped a faulty unit

Never trust a man, who, when left alone with a tea cosey... Doesn't try it on. Billy Connolly
Marriage is a wonderful invention: then again, so is a bicycle repair kit. Billy Connolly
Before you judge a man, walk a mile in his shoes. After that, who cares? He's a mile away and you've got his shoes. Billy Connolly
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Posted
  • Solution

I had this exact problem.

The led stopped working, as far as I can remember, i could control the fan speeds but not the LED, it remained off.

 

I contacted Corsair and after some "talking-through" over the phone, we concluded at an RMA.

 

The new one works perfectly!

I'd say an RMA would be your best bet!

CPU: FX 8350  Motherboard: ASUS M5A99X EVO R2.0       RAM: Corsair Vegeance 16GB 1600MHz        GPU: ASUS GTX 780 DirectCU II Cooler: Corsair H100i with 2 x NF-F12   SSD: Crucial M4 128GB            HDD: WD Caviar Blue 500GB & Seagate Barracuda 2TB        PSU: Corsair HX 1050  Case: Corsair 500R White

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Ok thanks for the advice guys :)

CPU: Intel Core i5 3570K @4.2GHz | CPU Cooler: Corsair H100i | GPU: Asus GeForce GTX 770 Direct CU II OC | Motherboard: Asus P8Z77-V LX | PSU: Coolermaster G750M | RAM: Patriot Viper 3 16GB 1600MHz | Boot Drive: Samsung 840 EVO 120GB | Storage Drives: Samsung 840 EVO 120GB, WD Green 1.5TB | Case: Nzxt Phantom 410 (White, Black Trim) | Lighting: 30cm Blue LED | OS: Windows 10 Pro<p>

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