Loose wire?

[Havenu14]

Just received a new pc and this wire is not connected to anything, should it be??? 
also the top fan in front of the pc does not work but the led does, how to fix?

[Slottr]

No.

 

Some cards require more, some don't.

 

Trace the fan header cable and see if it's plugged in all the way

[Windows7ge]

It's additional power distribution for GPU's that require it. Your GPU only needs the one connector. It's fine.

 

Did you test the fan? Follow it's power cable. Is it plugged in?

[Moonzy]

6 minutes ago, Havenu14 said:

a new pc and this wire is not connected to anything, should it be??? 

im assuming you meant the plug with "PCI-E" wording on it

it's fine, most PSU comes with 2 6+2 pin PCI-E connectors on the end, and your GPU only uses one, so the other one can be left dangling (or ziptied as shown in pic)

6 minutes ago, Havenu14 said:

top fan in front of the pc does not work but the led does

does it spin on system startup? (when u press the power button to boot up)

 

some motherboards allow fan to not spin when the computer isnt under load, but even so the fan should spin at system startup

[Havenu14]

3 minutes ago, Moonzy said:

im assuming you meant the plug with "PCI-E" wording on it

it's fine, most PSU comes with 2 6+2 pin PCI-E connectors on the end, and your GPU only uses one, so the other one can be left dangling (or ziptied as shown in pic)

does it spin on system startup? (when u press the power button to boot up)

 

some motherboards allow fan to not spin when the computer isnt under load, but even so the fan should spin at system startup

It doesn’t spin on startup either, it’s just chilling there lol

[Havenu14]

4 minutes ago, Moonzy said:

im assuming you meant the plug with "PCI-E" wording on it

it's fine, most PSU comes with 2 6+2 pin PCI-E connectors on the end, and your GPU only uses one, so the other one can be left dangling (or ziptied as shown in pic)

does it spin on system startup? (when u press the power button to boot up)

 

some motherboards allow fan to not spin when the computer isnt under load, but even so the fan should spin at system startup

 

5 minutes ago, Windows7ge said:

It's additional power distribution for GPU's that require it. Your GPU only needs the one connector. It's fine.

 

Did you test the fan? Follow it's power cable. Is it plugged in?

I’m not sure how to follow it lol it’s under the metal and I can’t unscrew the metal part

[Moonzy]

3 minutes ago, Havenu14 said:

I’m not sure how to follow it lol it’s under the metal and I can’t unscrew the metal part

u can access the back of the motherboard like how u access the front, there should be screws on the outer backside of the casing

 

edit: well... if you really cant fix it, could ask the vendor what's up

[Havenu14]

1 minute ago, Moonzy said:

u can access the back of the motherboard like how u access the front, there should be screws on the outer backside of the casing

Ohhh I’m dum lol thanks I’ll give a follow up in a few

[Windows7ge]

5 minutes ago, Havenu14 said:

 

I’m not sure how to follow it lol it’s under the metal and I can’t unscrew the metal part

You don't have a screw driver or is it riveted? 

[Havenu14]

4 minutes ago, Windows7ge said:

You don't have a screw driver or is it riveted? 

I opened where the wires are

[Moonzy]

2 minutes ago, Havenu14 said:

I opened where the wires are

follow the wire of the faulty fan, it should lead you to a block like connector

[Havenu14]

4 minutes ago, Moonzy said:

follow the wire of the faulty fan, it should lead you to a block like connector

Those are the wires and they end with these tiny little block things not connected to anything 

[Moonzy]

4 minutes ago, Havenu14 said:

Those are the wires and they end with these tiny little block things not connected to anything

hmm that looks like an RGB header

how many cables are coming out from that fan?
 

it should look square

Spoiler

like the one on the end of the wire in the photo shown

 

unless your fan is using proprietary connector

 

edit:

i think it's this

Spoiler

 

[Windows7ge]

2 minutes ago, Havenu14 said:

Those are the wires and they end with these tiny little block things not connected to anything 

I assume those fans have 2 cables. One for RGB and one for power/rpm. That looks like the RGB cable.

 

In what manor are the 2 working fans connected? Then check the one that isn't and see if it's the same or different.

[Havenu14]

4 minutes ago, Moonzy said:

hmm that looks like an RGB header

how many cables are coming out from that fan?
 

it should look square

  Reveal hidden contents

like the one on the end of the wire in the photo shown

 

unless your fan is using proprietary connector

 

edit:

i think it's this

  Reveal hidden contents

 

I found 3 of those and I’m sure there is a fourth under the bigger cable, so these connect to something

[Moonzy]

4 minutes ago, Havenu14 said:

I found 3 of those and I’m sure there is a fourth under the bigger cable, so these connect to something

hmm... u found more than 1 that arent connected but only 1 fan isnt spinning

 

they could be getting power from the RGB header as well

 

i recommend asking your vendor what's the best move forward, dont wanna connect and break stuffs

 

are the cables connected to the fans btw?

[Havenu14]

1 minute ago, Moonzy said:

hmm... u found more than 1 that arent connected but only 1 fan isnt spinning

 

they could be getting power from the RGB header as well

 

i recommend asking your vendor what's the best move forward, dont wanna connect and break stuffs

 

are the cables connected to the fans btw?

Yes they are connected into the fanssss. You recommend me contacting cyberpower???

[Moonzy]

Just now, Havenu14 said:

You recommend me contacting cyberpower???

yes, since it's still brand new anyways

if it's user fixable they will probably guide you better than us

[Havenu14]

Just now, Moonzy said:

yes, since it's still brand new anyways

if it's user fixable they will probably guide you better than us

Okayyyy thank you for your time! I appreciate ya