Posted July 17, 2020 Hey guys, my brothers keyboard and mouse lose connection for a split second a few times a day, it doesn't cause any problems for windows cause they reconnect on their own after less then a second, but in that time they stop working completely, not just the lighting. Motherboard is a gigabyte Aorus model for amd (don't wanna wake him up now to check what the exact model is but i can if need be), the keyboard is a mechanical hyperX, and the mouse is some random Dragon brand with the cheapo rgb. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted July 17, 2020 Is he using a usb hub? When it happens does the computer lag for a second? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted July 17, 2020 Author 20 minutes ago, Ohsnaps said: Is he using a usb hub? When it happens does the computer lag for a second? No lag on the pc, and no hub, they are plugged in to the back of the motherboard. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted July 17, 2020 Is he running HWInfo in the background? There was a bug where if under Security or Safety tab, if Asetek/Corsair support was ticked it would cause this issue. QUOTE ME IN A REPLY SO I CAN SEE THE NOTIFICATION! When there is no danger of failure there is no pleasure in success. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted July 17, 2020 Author 23 minutes ago, Samfisher said: Is he running HWInfo in the background? There was a bug where if under Security or Safety tab, if Asetek/Corsair support was ticked it would cause this issue. No, he is not. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted July 17, 2020 Author I also want to add that he tried all the ports on the pc, the same problem occurs on all, including the front io, both usb 2.0 and 3.0 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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