My new computer keeps going directly to bios after error code

[Xennn]

So I made this computer yesterday, had no problems while using it for a full day, then this morning I left my computer on and it got the blue screen “CRTICAL_PROCESS_*something*”. When it rebooted it was very slow and things didn’t launch so I restarted again. Now my pc keeps going to bios automatically. any help?

[Hairless Monkey Boy]

Clear CMOS

[Xennn]

2 minutes ago, HairlessMonkeyBoy said:

Clear CMOS

How?

[Hairless Monkey Boy]

• Unplug your machine
• press the power button a few times to discharge
• find the round silver-colored motherboard battery and remove it
• leave it removed for several minutes
• re-insert the battery and power up your machine.

[Xennn]

2 minutes ago, HairlessMonkeyBoy said:

• Unplug your machine
• press the power button a few times to discharge
• find the round silver-colored motherboard battery and remove it
• leave it removed for several minutes
• re-insert the battery and power up your machine.

I’m gonna do this in a sec, but I restarted my pc again and it got past the bios, but this time it insta crashed and gave me the error: Kernel_data_inpage_error 
 

should I still reset the cmos?

[Xennn]

1 hour ago, HairlessMonkeyBoy said:

• Unplug your machine
• press the power button a few times to discharge
• find the round silver-colored motherboard battery and remove it
• leave it removed for several minutes
• re-insert the battery and power up your machine.

I cleared cmos and now it’s just stuck on the Asrock splash screen.

[Hairless Monkey Boy]

Try removing all but 1 stick of RAM, and unplug any devices that are not required to boot into Windows.

[Xennn]

a

[Xennn]

1 minute ago, HairlessMonkeyBoy said:

Try removing all but 1 stick of RAM, and unplug any devices that are not required to boot into Windows.

I held down my power button, then started it again. This caused the bios/windows to diagnose and start to repair disk errors. I’ll update you when it’s done.

[Hairless Monkey Boy]

Yup, my thought was bad RAM, but could be a disk error too.

[Xennn]

6 hours ago, HairlessMonkeyBoy said:

Yup, my thought was bad RAM, but could be a disk error too.

Update, didn’t work, windows said it was corrupted. Anything else I can do other than exchange the ssd? 

[Hairless Monkey Boy]

8 hours ago, Xennn said:

Update, didn’t work, windows said it was corrupted. Anything else I can do other than exchange the ssd? 

It could be bad RAM or bad RAM settings that caused the corruption of your drive. Try running memtest86.

[TekSupport]

8 hours ago, Xennn said:

Update, didn’t work, windows said it was corrupted. Anything else I can do other than exchange the ssd? 

I would try memetet.

Also worth trying to reinstall windows as it could have been a bad install, 

if that doesnt work if you have a second drive try to install windows on that.

[Xennn]

4 hours ago, TekSupport said:

I would try memetet.

Also worth trying to reinstall windows as it could have been a bad install, 

if that doesnt work if you have a second drive try to install windows on that.

I tried reinstalling it but it gave me an error saying Windows could not be installed on the storage. When I try to reset the SSD it gives me an error and says I can’t reset it.

 

5 hours ago, HairlessMonkeyBoy said:

It could be bad RAM or bad RAM settings that caused the corruption of your drive. Try running memtest86.

How do I run memtest if I don’t have access to my desktop?

[Hairless Monkey Boy]

1 minute ago, Xennn said:

How do I run memtest if I don’t have access to my desktop?

You can run memtest86 from a bootable USB.

2 minutes ago, Xennn said:

I tried reinstalling it but it gave me an error saying Windows could not be installed on the storage. When I try to reset the SSD it gives me an error and says I can’t reset it.

What do you mean by this exactly?

 

During the install, did you delete all partitions on the drive and try to install Windows in the unallocated space (this is the correct way to do it)?

 

By reset the SSD you mean a reset of Windows 10 using the Windows 10 Boot Options Menu?

[Xennn]

Just now, HairlessMonkeyBoy said:

You can run memtest86 from a bootable USB.

What do you mean by this exactly?

 

During the install, did you delete all partitions on the drive and try to install Windows in the unallocated space (this is the correct way to do it)?

 

By reset the SSD you mean a reset of Windows 10 using the Windows 10 Boot Options Menu?

Yes, there was only one partition (there were 4 yesterday when my pc originally broke) and it had all it’s space available 226.5/226.5.

 

Also yes, I went through troubleshoot and when I clicked reset my pc and the full reset button, it gave me an error. I can go to Canada computers to get a replacement on Tuesday because I kept all my receipts but I need to know which parts to return. 

[Hairless Monkey Boy]

7 minutes ago, Xennn said:

Yes, there was only one partition (there were 4 yesterday when my pc originally broke) and it had all it’s space available 226.5/226.5.

 

Also yes, I went through troubleshoot and when I clicked reset my pc and the full reset button, it gave me an error. I can go to Canada computers to get a replacement on Tuesday because I kept all my receipts but I need to know which parts to return. 

Well it could very well just be a bad drive, but you have to test your RAM to know for sure.

 

So you'll have to use another PC to create a bootable memtest86 USB drive.

[Xennn]

6 minutes ago, HairlessMonkeyBoy said:

Well it could very well just be a bad drive, but you have to test your RAM to know for sure.

 

So you'll have to use another PC to create a bootable memtest86 USB drive.

I’ll do the memtest in a second, but I’m almost positive it’s the ssd. I just took out my old hard drive (Jesus Christ it’s so slow in comparison) and now it took me to a the mobo splash screen that says “getting devices ready 81%” in the typical Windows font. However I’ll still do the memtest just to be sure if the ram is fine.

[Hairless Monkey Boy]

3 minutes ago, Xennn said:

I’ll do the memtest in a second, but I’m almost positive it’s the ssd. I just took out my old hard drive (Jesus Christ it’s so slow in comparison) and now it took me to a the mobo splash screen that says “getting devices ready 81%” in the typical Windows font. However I’ll still do the memtest just to be sure if the ram is fine.

Sounds like you can be pretty confident that the SSD is defective. But yeah, do the memtest for the peace of mind.

[Xennn]

1 hour ago, HairlessMonkeyBoy said:

Sounds like you can be pretty confident that the SSD is defective. But yeah, do the memtest for the peace of mind.

Memtest comes out fine, thanks for the help, I’m gonna go replace the ssd and maybe buy a few case fans as well.