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PC reset went wrong

Roman1998

Hey guys, so I wanted a fresh start with my pc so i went to windows system reset in settings and started the procedure. The pc starts doing it's thing and after a while starts reinstalling windows. so far so good. but when it was done the pc didn't start with the normal bit of privacy settings like normal but gives me a login screen. locked with a username and password. I have tried every username and password i have by my knowledge ever used but nothing works. can you guys help me? in the image you can ee the login screen i get when i boot up my computer.

WhatsApp Image 2020-05-21 at 22.41.55.jpeg

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I just don't get it. I have done the system reset before and have never had an issue like this. And now i can't do anything because averything is locked behind a password i don't know

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maybe you've missed the user-password stuff when you install it.

since it was new, why don't you install it again.

 

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i can't install it again because i can't do anything. everything is locked behind that password which i do not know

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Make a new windows USB key and boot from that and reinstall windows.

 

Slayerking92

<Type something witty here>
<Link to some pcpartpicker fantasy build and claim as my own>

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Thanks for the help guys! The video did help me but after resetting the password it said that my account was deactivated and i needed to contact my administrator or something. So I stopped tryig to do that and just reinstalled windows. It is installing as I am writing this. I deleted all previous partitions on my bootdrive and it seems to work right now. Thank you guys for the fast feedback

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