Upgrade cpu, no screen, power off button doesn't work

[Samuelvdeijnde]

Hi, 

 

Today I upgraded my cpu from a ryzen 3 1200 to a ryzen 7 2700x. But I get no screen and I can't turn off the pc with the power button. I have done a update of the bios and the board (msi gaming plus b350) should be compatible with the ryzen 7 2700x. Can you guys help me out? 

[SacredBovine]

So the machine turns on with the power button but not off? When you say you did an update of the board, did you replace it?

 

[jaslion]

5 minutes ago, Samuelvdeijnde said:

Hi, 

 

Today I upgraded my cpu from a ryzen 3 1200 to a ryzen 7 2700x. But I get no screen and I can't turn off the pc with the power button. I have done a update of the bios and the board (msi gaming plus b350) should be compatible with the ryzen 7 2700x. Can you guys help me out? 

What version did you update to?

[Samuelvdeijnde]

No same motherboard but I did a bios update. 

Just now, SacredBovine said:

So the machine turns on with the power button but not off? What you say you did an update of the board, did you replace it?

 

 

[Samuelvdeijnde]

Just now, jaslion said:

Did you update your bios? It's not compatible out of the box and needs to be on a recent version of the bios to work.

Yes I did

[SacredBovine]

Try re seating your RAM, just make sure to disconnect your PSU from the wall first

[jaslion]

Just now, Samuelvdeijnde said:

Yes I did

Sorry saw it too late and updated my question. What version did you update too? There's usually multiple versions on the msi site. I'd first try it with the old cpu again to see if everything still works.

[Potato_man18]

It depends on the boards manufacturing date but if you just updated it should not be a problem.

 

The versions should be here: (your cpu code should be YD27BXBAM88AF)

https://www.msi.com/Motherboard/support/B350-GAMING-PLUS#support-cpu

[Samuelvdeijnde]

1 minute ago, jaslion said:

Sorry saw it too late and updated my question. What version did you update too? There's usually multiple versions on the msi site. I'd first try it with the old cpu again to see if everything still works.

The old cpu still works, already tried it. But I found a led on the board. Looked it up on the manual: "indicates CPU is not detected or fail." is my new cpu broken?

[Samuelvdeijnde]

4 minutes ago, jaslion said:

Sorry saw it too late and updated my question. What version did you update too? There's usually multiple versions on the msi site. I'd first try it with the old cpu again to see if everything still works.

7A34vMHQ the bios version

[SacredBovine]

Are any of the pins on the new cpu bent? DOA cpus aren't common but they do happen.

[jaslion]

3 minutes ago, Samuelvdeijnde said:

7A34vMHQ the bios version

Try the 7A34vMF bios. You have a beta bios atm and well it's beta can easily have issues. Also what's your psu? Could also be a power issue. Of course as you said the cpu could also just be doa.

[Samuelvdeijnde]

Just now, jaslion said:

Try the 7A34vMF bios. You have a beta bios atm and well it's beta can easily have issues. Also what's your psu? Could also be a power issue. Of course as you said the cpu could also just be doa.

Cm mwe white 650watt

[Samuelvdeijnde]

2 minutes ago, SacredBovine said:

Are any of the pins on the new cpu bent? DOA cpus aren't common but they do happen.

Nope, all straight. 

[jaslion]

Just now, Samuelvdeijnde said:

Cm mwe white 650watt

It's a pretty bad unit but should at least power on the system.

[Fasauceome]

Does the old CPU work still

[SacredBovine]

BIOS version 7A34vMD should be the latest you would need for compatibility. You can try and downgrade to that first but I would RMA that CPU. 

[Samuelvdeijnde]

3 minutes ago, Fasauceome said:

Does the old CPU work still

Yes

[Samuelvdeijnde]

3 minutes ago, SacredBovine said:

I would RMA that CPU. 

Probably what I'm going to do, will try a few things

[Potato_man18]

1 minute ago, Samuelvdeijnde said:

Yes

Try to find the corresponding Bios update to your CPU here: https://www.msi.com/Motherboard/support/B350-GAMING-PLUS#support-cpu

Has worked on the samee issue before.

[Fasauceome]

Just now, Samuelvdeijnde said:

Yes 

Whoops looks like you already answered that before.

 

Yeah if the new CPU doesn't work, and the BIOS is updated, hard to imagine the new CPU isn't at fault. Last thing I'd try is an older BIOS, one that isn't beta, and potentially borrow a friend's ram to see if there's some weird compatibility problem.

[Samuelvdeijnde]

Just now, Fasauceome said:

Whoops looks like you already answered that before.

 

Yeah if the new CPU doesn't work, and the BIOS is updated, hard to imagine the new CPU isn't at fault. Last thing I'd try is an older BIOS, one that isn't beta, and potentially borrow a friend's ram to see if there's some weird compatibility problem.

Will do, thanks

[Samuelvdeijnde]

1 minute ago, Potato_man18 said:

Try to find the corresponding Bios update to your CPU here: https://www.msi.com/Motherboard/support/B350-GAMING-PLUS#support-cpu

Has worked on the samee issue before.

Will do, thanks 

[Potato_man18]

4 hours ago, Samuelvdeijnde said:

Will do, thanks 

Any progress?

 

[Samuelvdeijnde]

18 hours ago, Potato_man18 said:

Any progress?

 

I was busy working yesterday and today. Probably only going to have time for it tomorrow or even Thursday.