blue screen

[Robinvv]

hi i run windows 8

and all the sudden i get a lot of blue screens never had any before

and my computer also just freezes randomly

the error on the blue screen is SYSTEM_SERVICE_EXCEPTION

specs 

gtx 760 evga

samsung 500 gb ssd evo

amd fx-8350

cx 600

g.skill ram 2x8gb

asus M5A99FX Pro R2.0

 

please help me

 

 

here is the minidump 

http://www.mediafire...qu/minidump.rar

[antoainb]

Maybe a virus? You get them randomly?

[tp95112]

First suggestion like always is turn off overclocks if any

[Robinvv]

i did virus scan got nothing also i dont have any overclocks also when i get blue screen it freezes in the blue screen aswell

[Robinvv]

i also dont seem to be able to update my nvidea driver when i start the dowload in geforce experience it just stops and then the program freezes 

[aidenrelkoff]

launch windows in safe mode and update ALL drivers, run virus scans from multiple different programs, and check your start up folder and see if there are any programs starting up when windows starts that are not suppose to be there. Also check your uninstall a program area, if there are any programs you dont recognize, get rid of them!

[Robinvv]

launch windows in safe mode and update ALL drivers, run virus scans from multiple different programs, and check your start up folder and see if there are any programs starting up when windows starts that are not suppose to be there. Also check your uninstall a program area, if there are any programs you dont recognize, get rid of them!

i did all that the only thing im having trouble with is updating my nvidea driver

[aidenrelkoff]

i did all that the only thing im having trouble with is updating my nvidea driver

did you try to update it in safe mode?

[Robinvv]

did you try to update it in safe mode?

i managed to install the driver now i got this error on the blue screen system_thread_exception_not_handled

also Whea_uncontrolable_error

[Robinvv]

I am still having problems any got a solution

[gibbsy81]

Mabye just reinstall.

[Robinvv]

Mabye just reinstall.

yhea im thinking about that

[Robinvv]

http://www.guru3d.com/content_page/guru3d_driver_sweeper.htmlGuru3D - Driver Sweeper is a fast tool to remove driver leftovers from your system. It's very important to remove your drivers on a proper way, because driver leftovers can cause problems like stability and startup problems. You can use it if you want to update/remove drivers from your system.

Please use this tool. Even if you are just updating the driver it will not hurt to completely remove all traces of previous drivers before updating.

i will try that thank you

[Robinvv]

so i did a full re install of windows now i have 7

i think its not a software related issue also when i leave my pc of for a while like an hour or 2

it will be fine for a couple hours

could it be hardware related?

if so how do i know

 

idk if it means something but like 80% of the time its when i watch a livestream

[Robinvv]

So a full reinstall of Windows and you are still getting BSoD?

yhea i also formatte my sdd

is there way to test the hardware? im not that good with that stuff

[Robinvv]

http://www.passmark.com/products/bit.htm

for how long should i run this its already running for like 10m now 0 errors

 

should i also test 3d graphics?

[Robinvv]

yes, you need to test everything - one thing at a time. Memory / Video / CPU are the most important

i did then all memory cpu and 2d and 3d went fine

 

video was stuttering alot will try that one again

but no erros so that is nice

[Robinvv]

If it was stuttering a lot it could be that the video controller (GPU) is overheating. Install speedfan and report the temperatures.

http://www.almico.com/sfdownload.php

stuttering stopped temp were stable around 30 C

[Robinvv]

30ºC ?! That cant be right.... What are all the temps listed?

i did the cpu temp test it froze within 15 sec last temp i say was 54 C i think i found the problem i will run it one more time to test

 

also the temp in my room is only 17 C

[Robinvv]

i did the cpu temp test it froze within 15 sec last temp i say was 54 C i think i found the problem i will run it one more time to test

 

also the temp in my room is only 17 C

so i ran the cpu temp again 5 times

 

my computer froze on all 5 tests but no blue screen

 

temp was between 55C and 60C

 

 

what do i do i still have stock cooler on it should i buy new one?

[Robinvv]

I would check to ensure that all four points around the CPU cooler are firmly installed into the motherboard. I had a stock cooler pull one corner lose and cause all kinds of weirdness.

its good there a bit of dust on it but it shouldnt cause trouble

[Sors]

Have you check window's event log to see what is actually causing the blue screens?  The error should be displayed with the program that caused the issue,  if is a driver then you may start thinking about a hardware problem.

[Robinvv]

Well it is either the motherboard or the cpu then. It is possible that the power supply isnt providing enough power.

im good on power i have cx750 i think so power should be good how do i know if it is the cpu or mobo

[colonel_mortis]

Please follow the instructions in the "Read before posting" thread and upload the contents of C:\Windows\Minidump in a compressed archive (.zip .7z etc) to a file sharing site such as dropbox or mega so that we can take a look at the dump files and identify the issue.

[Robinvv]

Please follow the instructions in the "Read before posting" thread and upload the contents of C:\Windows\Minidump in a compressed archive (.zip .7z etc) to a file sharing site such as dropbox or mega so that we can take a look at the dump files and identify the issue.

oh yes im sorry here it is

http://www.mediafire.com/download/myd0dihy3460vqu/minidump.rar