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Joshua Leonard
By Joshua Leonard
in Troubleshooting
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What motherboard are you using? Did you update its BIOS?

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1 minute ago, Joshua Leonard said:

I'm using the msi x370 sli plus, and I updated the bios yesterday

Put the old CPU back in, ensure it's still functioning properly

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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4 minutes ago, Joshua Leonard said:

My keyboard and mouse aren't turning on either

Put the old CPU in and see if it still works as @Radium_Angel suggested. When you updated the bios did you update in batches or just update to the most recent one? Some boards require it be done in batches for major updates.

Main Desktop: CPU - i9-14900k | Mobo - Gigabyte Z790 Aorus Elite AX | GPU - PNY Gaming OC RTX 5080 16GB | RAM - Corsair Vengeance Pro RGB 64GB 6400mhz | AIO - Arctic Liquid Freezer III 360mm | PSU - Corsair RM1000X | Case - Hyte Y40 - White | Storage - Samsung 980 Pro 1TB Nvme /  Sabrent Rocket 4 Plus 4TB Nvme / Samsung 970 EVO Plus 2TB Nvme / Samsung 870 EVO 4TB SSD / Samsung 870 QVO 2TB SSD/ Samsung 860 EVO 500GB SSD|

 

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2 minutes ago, SpookyCitrus said:

Put the old CPU in and see if it still works as @Radium_Angel suggested. When you updated the bios did you update in batches or just update to the most recent one? Some boards require it be done in batches for major updates.

I did the recent one, I'm pretty sure msi let's you do that

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17 minutes ago, Joshua Leonard said:

I just upgraded my ryzen 3 1300x to a ryzen 5 3600 and my pc fans are spinning but it won't boot. What did I do wrong?

apparently the 3600s are having a hard time booting up and don't work on all motherboards, they have to power cycle a bunch so I'm just going to let it run for a bit.

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1 minute ago, Joshua Leonard said:

apparently the 3600s are having a hard time booting up and don't work on all motherboards, they have to power cycle a bunch so I'm just going to let it run for a bit.

But my screen isn't doing anything, just a black screen

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24 minutes ago, Joshua Leonard said:

But my screen isn't doing anything, just a black screen

Reading the bios descriptions on the page for that motherboard do not show a single one that was for Zen2 support. It either is not on that page or they didn't upgrade that board to support Zen2. I think that boards a no go. Again test the old CPU in it and make sure it's still functional, before continuing, if the old CPU works you know it's either a firmware or hardware issue with the 3600. I believe it's that it's not supported even with the newest bios for that board because they didn't add support. Your best bet would be to get a new motherboard or contact MSI support for the correct firmware update if there even is one. Hell contacting MSI support they'd be able to tell you off the bat if the board works with Zen2.

Main Desktop: CPU - i9-14900k | Mobo - Gigabyte Z790 Aorus Elite AX | GPU - PNY Gaming OC RTX 5080 16GB | RAM - Corsair Vengeance Pro RGB 64GB 6400mhz | AIO - Arctic Liquid Freezer III 360mm | PSU - Corsair RM1000X | Case - Hyte Y40 - White | Storage - Samsung 980 Pro 1TB Nvme /  Sabrent Rocket 4 Plus 4TB Nvme / Samsung 970 EVO Plus 2TB Nvme / Samsung 870 EVO 4TB SSD / Samsung 870 QVO 2TB SSD/ Samsung 860 EVO 500GB SSD|

 

TV Streaming PC: Intel Nuc CPU - i7 13th Gen | RAM - 16GB DDR4 3200mhz | Storage - Crucial P3 Plus 1TB Nvme |

 

Phone: Samsung Galaxy S26 Ultra - Black 256GB |

 

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50 minutes ago, SpookyCitrus said:

Reading the bios descriptions on the page for that motherboard do not show a single one that was for Zen2 support. It either is not on that page or they didn't upgrade that board to support Zen2. I think that boards a no go. Again test the old CPU in it and make sure it's still functional, before continuing, if the old CPU works you know it's either a firmware or hardware issue with the 3600. I believe it's that it's not supported even with the newest bios for that board because they didn't add support. Your best bet would be to get a new motherboard or contact MSI support for the correct firmware update if there even is one. Hell contacting MSI support they'd be able to tell you off the bat if the board works with Zen2.

I put the old cpu in and it does the same thing

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On 4/15/2020 at 1:44 PM, Joshua Leonard said:

I put the old cpu in and it does the same thing

Do either of the CPUs have bent pins or is there  any physical damage to the socket on the board?

Main Desktop: CPU - i9-14900k | Mobo - Gigabyte Z790 Aorus Elite AX | GPU - PNY Gaming OC RTX 5080 16GB | RAM - Corsair Vengeance Pro RGB 64GB 6400mhz | AIO - Arctic Liquid Freezer III 360mm | PSU - Corsair RM1000X | Case - Hyte Y40 - White | Storage - Samsung 980 Pro 1TB Nvme /  Sabrent Rocket 4 Plus 4TB Nvme / Samsung 970 EVO Plus 2TB Nvme / Samsung 870 EVO 4TB SSD / Samsung 870 QVO 2TB SSD/ Samsung 860 EVO 500GB SSD|

 

TV Streaming PC: Intel Nuc CPU - i7 13th Gen | RAM - 16GB DDR4 3200mhz | Storage - Crucial P3 Plus 1TB Nvme |

 

Phone: Samsung Galaxy S26 Ultra - Black 256GB |

 

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