Questions about RAM

[Sekiro]

Hello everyone!

 

I set up my first pc recently, but it often crashes for 20/30 seconds. I'm wondering about the ram that was sold to me by my salesman.

I have a Ryzen 5 2600 processor that accepts RAM up to 2933 mhz.

I have Asrock B450m pro4 which accept frequencies from 2133 mhz to 3200 mhz. 

The seller recommended me G.SKILL 2666 Mhz like this one.

 

But when I go to the Asrock website and look at the B450m pro4, the G.SKILL on 2666 mhz ram is not in the compatibility chart. 

 

 

But, in the manual of motherboard, we can see that it accepts ram in 2667 mhz 

 

 

And another info, which can slow down too, my windows is on my ssd but there is not much storage space left on it.

 

Do u know why even if it's not compatible the ram still works but with difficulty? Should I go and change the ram?

 

Thanks ! 

[boggy77]

do you have ram in slots 2 and 4 as shown in the motherboard manual?

[Sekiro]

1 minute ago, boggy77 said:

do you have ram in slots 2 and 4 as shown in the motherboard manual?

Yes like this 

 

[mariushm]

That list is not a complete list, and it's not always updated with the newest memory sticks and latest memory chips.

It's just a list of memory sticks the people at Asrock had in their labs and tested when motherboard was launched.

 

The memory is most likely fast.

If you want to test the memory sticks for errors, download memtest from memtest86 and put it on a usb stick and boot from the usb stick and leave the test for 20-30 minutes or until it's done.

Here's the download page (scroll down), it's free : https://www.memtest86.com/download.htm

 

Go in bios, set the memory to 2933 mhz, if the memory sticks need 1.35v to do 2933 (should say on them) then make sure the voltage is set to 1.35v  (enable xmp/docp should do that automatically) and test.

If you get errors it's possible the motherboard just doesn't like the sticks so reconfigure the sticks at 2666 Mhz and run the test again. If you don't get any more errors, then leave them be and you're good to go.

If you stick have errors, then return the memory sticks as they're most likely faulty and not an issue with your motherboard or cpu.

[Sekiro]

17 hours ago, mariushm said:

That list is not a complete list, and it's not always updated with the newest memory sticks and latest memory chips.

It's just a list of memory sticks the people at Asrock had in their labs and tested when motherboard was launched.

 

The memory is most likely fast.

If you want to test the memory sticks for errors, download memtest from memtest86 and put it on a usb stick and boot from the usb stick and leave the test for 20-30 minutes or until it's done.

Here's the download page (scroll down), it's free : https://www.memtest86.com/download.htm

 

Go in bios, set the memory to 2933 mhz, if the memory sticks need 1.35v to do 2933 (should say on them) then make sure the voltage is set to 1.35v  (enable xmp/docp should do that automatically) and test.

If you get errors it's possible the motherboard just doesn't like the sticks so reconfigure the sticks at 2666 Mhz and run the test again. If you don't get any more errors, then leave them be and you're good to go.

If you stick have errors, then return the memory sticks as they're most likely faulty and not an issue with your motherboard or cpu.

Hi, I took three tests with memtest86 : 
4 pass @ 2400 mhz : 15/15 no ram error
4 pass @ 2666 mhz : 15/15 no ram error
4 pass @ 2933 mhz and 1.35v : 15/15 no ram error
 

 

I found another important information, my bios is in 3.60 of factory settings and on the site it is written that with this version one can have problems with Pinnacle , maybe that I must downgrade my bios ?

 

 

My ssd is low too, maybe if I change it to a bigger size it'll get better, because my Win10 is on.

 

 

Thanks !

[mariushm]

Free some disk space on C , that may cause you problems in some games.  Use Disk Cleanup ... click search , type disk cleanup  (maybe right click on it and select Run as administrator for a more extensive cleanup)

 

You can also go to Properties in some folders like My Documents or My Games .. or from Control Panel, not sure, I'm still using Windows 7 ... and there you may be able to move the contents of those folders to other partitions / drives ... something like Set location , Change Location etc etc

 

Same goes for Steam ... if you have Steam installing games by default on C , you can go in the Steam menu and create a new Steam Library on your other drives and then simply move games from the library on C to the library on other drive letters.

 

As for BIOS, there's no notes saying you can't revert to bios version 3.50, only that you can't revert from 3.50 to previous versions. So yeah, I guess you could try extracting the 3.50 bios on a USB stick (I'd format it fat32 before) and then go in BIOS and see if you can update to 3.50 from USB stick.  I wouldn't try to revert a version using Instant Flash (or however you update from Windows)

 

Make sure you have the latest chipset drivers from amd ... go to amd.com , drivers and support, chipset, select your chipset..

 

Once they're installed you can free some more disk space by deleting the temporary files AMD setup creates, it usually extracts files into C:\AMD