PC froze while moving it across floor

[TrantaLocked]

I was doing cleaning behind my desk and had my computer (on floor) and desk scooched up a bit, with music playing from the computer to my speakers. After I finished cleaning, I pushed the computer back to where it usually is and while I was pushing it the music and Windows completely froze. I did a hard restart and everything is back to normal, but I do want to know exactly what caused this to happen. Maybe a temporary short somewhere due to the vibration? 

[IkeaGnome]

Are you using a HDD by chance?

[TrantaLocked]

It's a Samsung 850 EVO SSD, but I have new info from event viewer right before the freeze happened. Three total errors occurring at the same exact time:

 

Error: The driver detected a controller error on \Device\Harddisk4\DR4.

Error: The driver detected a controller error on \Device\Harddisk3\DR3.

Error: The driver detected a controller error on \Device\Harddisk2\DR2.

 

Quote

-

System

- Provider       [ Name] disk

- EventID 11       [ Qualifiers] 49156

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated       [ SystemTime] 2020-02-25T00:25:16.849053400Z

EventRecordID 20983

Channel System

Computer Admin-PC

Security

-

EventData

\Device\Harddisk4\DR4

0F00800001000000000000000B0004C0030100000000000000000000160000000000000000000000E066030000000000FFFFFFFF060000005800000500000000000006122801080000000000730000000000000000000000805A708382D8FFFF000000000000000010707A8382D8FFFF000000000000000000000000000000001B000000010000000000000000000000000000000000000000000000000000000000000000000000

---

Binary data:

In Words

0000: 0080000F 00000001 00000000 C004000B
0010: 00000103 00000000 00000000 00000016
0020: 00000000 00000000 000366E0 00000000
0030: FFFFFFFF 00000006 05000058 00000000
0040: 12060000 00080128 00000000 00000073
0050: 00000000 00000000 83705A80 FFFFD882
0060: 00000000 00000000 837A7010 FFFFD882
0070: 00000000 00000000 00000000 00000000
0080: 0000001B 00000001 00000000 00000000
0090: 00000000 00000000 00000000 00000000
00a0: 00000000 00000000

In Bytes

0000: 0F 00 80 00 01 00 00 00 .......
0008: 00 00 00 00 0B 00 04 C0 .......À
0010: 03 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 16 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: E0 66 03 00 00 00 00 00 àf......
0030: FF FF FF FF 06 00 00 00 ÿÿÿÿ....
0038: 58 00 00 05 00 00 00 00 X.......
0040: 00 00 06 12 28 01 08 00 ....(...
0048: 00 00 00 00 73 00 00 00 ....s...
0050: 00 00 00 00 00 00 00 00 ........
0058: 80 5A 70 83 82 D8 FF FF ZpØÿÿ
0060: 00 00 00 00 00 00 00 00 ........
0068: 10 70 7A 83 82 D8 FF FF .pzØÿÿ
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 1B 00 00 00 01 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........
0090: 00 00 00 00 00 00 00 00 ........
0098: 00 00 00 00 00 00 00 00 ........
00a0: 00 00 00 00 00 00 00 00 ........

 

I did an sfc /scannow and no issues were detected. Must have been some momentary short in the SSD's controller, maybe from static buildup or the vibration, but it seems fine now.

 

Also interesting is that I saw a few of the same errors in event viewer 30-45 minutes beforehand, implying that the first time I moved the computer there were errors that also occured but didn't cause a system lockup. I geuss it could be the placement of my SSD in the chassis as it's mounted vertically to a bracket inside instead of horizontally in the drive bay. Or maybe SSDs just don't like that kind of vibration? Not sure but good to know not to move it while it's on.

 

In fact, in my event history most of any error messages I can find are usually disk controller warnings. They do usually occur right before a regular computer shutdown or a windows update. But the vibration could still be related, not sure.

[Godlygamer23]

I don't know the exact cause of the issue, but slight vibration shouldn't really be an issue with anything inside the system, even if you were using a hard drive. Solid state drives can take quite a bit of vibration(at least for what a consumer is capable of usually) before they start becoming damaged by it. Static electricity build up could be a possibility, but it should discharge to the chassis, and if the outlet is properly grounded, any build up should be going to ground.

 

What kind of flooring is in the room?

[TrantaLocked]

2 minutes ago, Godlygamer23 said:

I don't know the exact cause of the issue, but slight vibration shouldn't really be an issue with anything inside the system, even if you were using a hard drive. Solid state drives can take quite a bit of vibration(at least for what a consumer is capable of usually) before they start becoming damaged by it. Static electricity build up could be a possibility, but it should discharge to the chassis, and if the outlet is properly grounded, any build up should be going to ground.

 

What kind of flooring is in the room?

Hard wood flooring. It's an mATX case. The SSD is mounted vertically on a corsair metal mounting bracket which is mounted to the front face of the computer sort of where case fans would go on modern gaming cases. Power supply is EVGA SuperNova 550 G2, with an i7-5775c and DDR3 RAM. 

[Godlygamer23]

12 minutes ago, TrantaLocked said:

Hard wood flooring. It's an mATX case. The SSD is mounted vertically on a corsair metal mounting bracket which is mounted to the front face of the computer sort of where case fans would go on modern gaming cases. Power supply is EVGA SuperNova 550 G2, with an i7-5775c and DDR3 RAM. 

As far as I know, bare wood is anti-static. If there's a coating over it of some kind, which there probably is, you can definitely get static build up. If you're feeling adventurous, you can try repeating it to see if you get the same effect. 

 

Do you know if your outlets are properly grounded? 

[TrantaLocked]

18 minutes ago, Godlygamer23 said:

As far as I know, bare wood is anti-static. If there's a coating over it of some kind, which there probably is, you can definitely get static build up. If you're feeling adventurous, you can try repeating it to see if you get the same effect. 

 

Do you know if your outlets are properly grounded? 

I don't know about the outlets and am not interested in trying to re-create the freeze. The house was built in the 50s and renovated in the late 90s, but I'm not sure exactly what renovations were made.

 

These errors also occur when I initiate a regular safe shutdown or when Windows update runs, according to the event history. It's possible that as I was force shutting down when the freeze happened, Windows was still able to report some things and that the drive errors were just associated with the shutdown and not the freeze. That type of freeze (where the audio locks into a repeating note and Windows is completely frozen) is something I've seen with faulty memory and unstable CPU overclocks. I am currently overclocking the CPU, but it is "stable" (as in stable in everything besides prolonged Prime95). Memory was checked with memtest86 only a few weeks ago and is fine.

 

One unlikely possibility is the RAM though. I know that my RAM can error a bit if I set my tREFI value to max combined with high room humidity. tREFI is known for making RAM unstable when ambient temperatures are warm or humid. My room was humid because I was sweating from all the work I was doing, but the thing is that I already had my tREFI value set to a more safe value even though it's still in the "tuned" tier and not completely stock tREFI. Even still it's possible when I pushed the computer some kind of change in air pressure or temperature caused an error on the RAM. 

 

Thankfully the computer has been running fine for an hour since I restarted with no new errors in event viewer.