Asus fx504gm power supply issue

[Jake uk]

Hi there sometimes i notice my laptop battery level goes down even while charging and sometimes causes the laptop to hard freeze, this only happens when playing certain demanding games such as GTA 5 or Forza horizon 4 etc, i believe this is because the power supply supplied with the laptop isn't powerful enough for the components when they are running at high usage, i have tried contacting Asus about this and i have sent the laptop to them for RMA however the laptop still has the same issue once i got it back, i was wondering if could i replace the 150 watt 19.5v power supply with a 180 watt 19.5v power supply to try and fix this issue?

 

Thanks for your help.

[Clearlyyy]

what are your components?

cuz i dont know much about laptops but 150 watt is really really low wattage

[Jake uk]

Hi the components are I7 8750h with a GTX 1060 6gb and 16gb of ram in dual channel,

 

Thanks.

[Clearlyyy]

Okay that is a really low wattage power supply for those parts, i assume the manufacturer has underclocked/undervolted those parts to work, but if possible could u install core temp or msi afterburner and see the temps that your parts get to when under heavy load
because if your cpu gets too hot it will shutdown 

[Clearlyyy]

i've had the same problem with a laptop i had a few years ago where it would just freeze and it was because of cpu temps so that might be the issue, and if so theres not much u can do about it with a laptop, so i would definitely contact asus or whatever seller you bought it from  

[Jake uk]

Hi the highest temperature the CPU reaches in GTA 5 on very high detail is around 75-80 celsius and the GPU stays around 65-70, i will try contacting Asus about it again,

 

Thanks for your help.

[Juular]

25 minutes ago, Clearlyyy said:

i assume the manufacturer has underclocked/undervolted those parts to work

It's laptop, of course it's downclocked because you can't cramp full blown cooling system in there.