Nvidia driver crashes laptop

[Oi.Alex]

Hi, I have a laptop Lenovo Legion Y520, 8gb ram, nvidia 1060 MaxQ(3gb). I seem to have a huge problem with either software or hardware, i'm trying to solve it without sending it to a service for the moment, i have posted this message on other forums as well, but, unfortunately, there is no response. The laptop keeps crashing, sudden shutdowns which are barely registered in the event viewer. This problem occurs, from what i can tell, in two situations, first and most common: when the nvidia driver is enabled; second: if i close the lid of the laptop in order to put it to sleep, when i open it, the laptop crashes.

When the laptop crashes, it does a somewhat clicky sound and everything stops, all at once, black screen, no fans, nothing. If the nvidia driver is enabled, i can start the laptop and about 1 min after i log into windows, it crashes, so i can't do much testing on or with the nvidia driver enabled.

What i have found: if i disable my nvidia driver from the driver manager, the laptop works mostly fine, but this is not a very good solution since i can't use my nvidia graphics card and i have to use the intel one.

What i have tried until now: I have updated my windows and all the drivers. Uninstalled and reinstalled different drivers from either the manufacturer or from nvidia/intel sites, i have tried older versions as well (all of the uninstalls were done in safe mode with DDU). After all of these did not work, I did a clean install of windows.

Could someone with a lot more expierence and knowledge than me, help. Please !

[Bombastinator]

Well I can at least reply though that reply may not be all that useful.  I’m having trouble reading the post.

 

what I am gathering:

you have a laptop with problems:

Lenovo Legion Y520, 8gb ram, nvidia 1060 MaxQ(3gb)

 

1: you're having sudden shut downs which are “barely registered” in the event viewer.

-this doesn’t make any sense.  Perhaps “shutdowns” means something different for you.  This needs to be explored further just to make sure “crash” and “shutdown” are the kind of permanent things requiring requiring a reboot that they seem to be.  A shutdown is not a crash.  It’s an orderly powering down of systems.  A crash is like when the plug is pulled and then instantly put back in again.

 

2: various descriptions of how this may be made to occur.

-1 needs to be figured out first.  After we know what is even being talked about the rest of it can be explored.

[Oi.Alex]

Thank you for the reply, i appreciate the help, i've been trying for some time to solve this problem.

If the nvidia driver is enabled, the laptop starts up and i can use it for about 20 seconds until it crashes. 

In event viewer all i get is

1 error "Audit events have been dropped by the transport.  0", i don't know if it's related or not.

1 warning "The driver \Driver\WudfRd failed to load for the device ROOT\SYSTEM\0001."

 

[Oi.Alex]

Update: I have tried undervolting the Nvidia Gpu, which, in some sense has solved the problem, the crashes are not so instant and become a bit bearable but the crashes still happen, and now i can't pinpoint the problem.

[Envit0]

is this when plugged in to power supply or on battery? What do you mean by "when the nvidia driver is enabled"? Are the drivers up to date? Nvidia experience installed?

[Oi.Alex]

Doesn't make a difference, happens plugged in or on battery. What i mean by "when the nvidia driver is enabled" i mean that i have manually disabled it in device manager in order to use the laptop. As i have mentioned yes, i have all drivers up to date, i have tried installing and uninstalling different versions of different drivers (all with DDU).