Can't run RAM at 3600Mhz

[Syaoran]

So I bought this https://www.newegg.com/g-skill-16gb-288-pin-ddr4-sdram/p/N82E16820232731 and just got it today. I install it, turn on the PC and I get long beeps. It resets and then it goes into BIOS and says "The BIOS have reset". I continue to the BIOS and select XMP profile 1, save and exit, and I get long beeps. The PC resets and I go into windows, look at task manager and the RAM is at 2133 Mhz. 

How can I get the RAM to run at 3600Mhz?

 

Motherboard
Gigabyte GA AB350M Gaming 3

CPU

Ryzen 5 2400G

PSU
Corsair CXM 550W 80+ Bronze ATX

[Founders]

Flash your BIOS to the newest rev. and try again. 

[Mr.Humble]

I know it's kinda old, but the Qualified Vendor List for that motherboard (also kinda old) only goes up to 3200 MHz: https://download.gigabyte.com/FileList/Memory/mb_memory_ga-ab350m-gaming3_pinnacle.pdf

Afraid you might me SOL

EDIT: Official MB specs also only up to 3200MHz

[Syaoran]

42 minutes ago, Founders said:

Flash your BIOS to the newest rev. and try again. 

Alright I'll try that

 

34 minutes ago, Mr.Humble said:

I know it's kinda old, but the Qualified Vendor List for that motherboard (also kinda old) only goes up to 3200 MHz: https://download.gigabyte.com/FileList/Memory/mb_memory_ga-ab350m-gaming3_pinnacle.pdf

Afraid you might me SOL

EDIT: Official MB specs also only up to 3200MHz

I know, I saw that today.

Could I manually go up to 3200MHz then? If so how, I'm a noob at overclocking.

[Tristerin]

5 minutes ago, Syaoran said:

 

Could I manually go up to 3200MHz then? If so how, I'm a noob at overclocking.

Yes, there should be a drop down available to select 3200mhz.  Your CPU as well only goes to 2933mhz on the memory controller so its not guaranteed unless you try 2933mhz.  Though you may pull off 3200mhz stable with it (BIOS/board) picking timings.

[Syaoran]

12 minutes ago, Tristerin said:

Your CPU as well only goes to 2933mhz on the memory controller

I got to the max speed of my previous RAM to 3000MHz

[Tristerin]

13 minutes ago, Syaoran said:

I got to the max speed of my previous RAM to 3000MHz

Which can happen, the CPU itself only guarantees 2933mhz - anything higher is an OC.  I OC my ram well beyond my Zen CPUs stock capabilities (worth doing)

[Syaoran]

42 minutes ago, Tristerin said:

Yes, there should be a drop down available to select 3200mhz.

Where exactly?

In XMP, I can only choose "Disable" and "Profile 1"

And this is how the BIOS looked when I went to the memory settings, it was already at profile 1

Spoiler

And here, the RAM is going past 2133MHz

Spoiler

 

[Otto_iii]

6 minutes ago, Tristerin said:

Which can happen, the CPU itself only guarantees 2933mhz - anything higher is an OC.  I OC my ram well beyond my Zen CPUs stock capabilities (worth doing)

For manual overclocking do you know a decent guide?  Tried searching a bit but there aren't many normal guides i can seem to find, its usually just people asking for eachothers timings etc

I've seen this before and seems to cover the basics atleast.  Is this correct enough, do you know another guide i could contrast this with?

He goes into more detail in beginning but timestamped at part where he goes into more the type of stuff one works with in the BIOS

The one thing i've been confused about before is if say with say OPs ram, 19-20-20-40, if you stick to one column and go as low as possible with that at a time, then move to next column, like 18-20-20-40 test, 17-20-20-40 test etc, or if you keep lowing first three columbs after one has been lowered succesfully, so instead trying 17-20-20-40, you move to 18-19-19-40  I'd imagine its the former rather then latter but just wondering. 

[Syaoran]

On 12/6/2019 at 6:12 PM, Founders said:

Flash your BIOS to the newest rev. and try again. 

I've updated to F23, I know there are more updates but for the next ones I need to have chipset version 18.10.20.02 for F25 and

18.50.16.01 for F30. And AMD's website doesn't have those, but I do have Radeon Adrenalin 2019 Edition 19.9.2 Sep12.

 

When I tried to use XMP profile 1, I got these windows recovery screens.

But I can boot fine if XMP is disable.

Also, the BIOS were showing that the ram was running at 3600 MHz

Spoiler

 

 

 

 

 

[Founders]

Press F8 when you're on that screen and see if you can Safe Boot. 

[Otto_iii]

try default timings XMP profile provides but with speed set to 3200, 3000, or at worst 2933.  Probably easiest solution, if one works you can then tweak timings slightly if you want to invest time into that.  Like others said its extremely unlikely you are ever going to get 2400g to run faster then about 2933-3200, it wasn't designed for it.  Its possible this ram will never easily work with a 2400g

You've got what appears to be good ram for Ryzen 3000 but really not for 2400g, the chip simply was never designed to run ram that fast.  On upsides you seem comfortable with updating bios, so if you go further and installed BIOS for ryzen 3000 and get gpu to match you've got good ram to match it already. 

[Syaoran]

43 minutes ago, Otto_iii said:

try default timings XMP profile provides but with speed set to 3200, 3000, or at worst 2933.

I can only choose between "Disable" and "Profile 1"

I can't change the speed lower than 3600, pressing enter doesn't do anything.

I could change the timings though.

 

Quote

On upsides you seem comfortable with updating bios, so if you go further and installed BIOS for ryzen 3000 and get gpu to match you've got good ram to match it already. 

Not really I only update the BIOS as a last resort lol

I'm not buying any new CPU any time soon, but I do have a RX 580

[bendikhorgen]

On 12/7/2019 at 12:03 AM, Syaoran said:

So I bought this https://www.newegg.com/g-skill-16gb-288-pin-ddr4-sdram/p/N82E16820232731 and just got it today. I install it, turn on the PC and I get long beeps. It resets and then it goes into BIOS and says "The BIOS have reset". I continue to the BIOS and select XMP profile 1, save and exit, and I get long beeps. The PC resets and I go into windows, look at task manager and the RAM is at 2133 Mhz. 

How can I get the RAM to run at 3600Mhz?

 

Motherboard
Gigabyte GA AB350M Gaming 3

CPU

Ryzen 5 2400G

PSU
Corsair CXM 550W 80+ Bronze ATX

I had the same problem i swapped the dim slots then 3600 worked