PC restarts abruptly while playing

[darkknightadi]

Hi,

 

Below are my system specs -

MOTHERBOARD (Chipset - Z370) = Asus TUF Z370 PRO gaming
CPU(Socket - LGA 1151) = i7 8700
RAM = Corsair Vengeance 16GB DDR 4
GPU = ZOTAC GAMING GeForce RTX 2080 Ti Twin Fan
SSD = Samsung 750 evo 120GB
HDD = Seagate Barracuda(Green) ST1000DM010-2EP102 1TB
PSU = Corsair vs650

While playing Star Wars Jedi Fallen Order (in 4K resolution with the all the settings maxed out), after a couple of minutes the PC restarts mid-game. This happens every time I try to play the game. I monitored the temperatures of both CPU and GPU while playing using MSI Afterburner, GPU Temp didn’t cross 85 degrees Celsius and CPU temp didn’t cross 75 degrees Celsius.

NOTE 1 – The PC doesn’t restart when I am running games such as Shadow of the Tomb Raider, Watch Dogs 2 and Just Cause 4 in 4K resolution with all the graphical settings maxed out.

So I decided to stress test both the CPU and GPU using the benchmarking tools mentioned below

Intel Extreme Tuning Utility
Cinebench R20.0
Unigine - Valley 1.0, Heaven 4.0 and Superposition
3DMark - Fire Strike Ultra and Time Spy Extreme

While running all of the above benchmarks, The PC did not restart. However, the test results of Fire Strike Ultra & Time Spy Extreme said the pc failed the test with a score of 92% and 93.6% respectively.

NOTE 2 - I have reset my BIOS settings to default and have disabled XMP as well.

 

 

I have tried the following things as well - 

-Installed the latest motherboard BIOS from Asus Website

-Installed the latest drivers from Asus Website for chipset, network adapter and audio

-Did a clean install of the graphics drivers via GeForce Experience

-I ran memtest86 and the test was successful. No errors.

 

 

What is the prob? Can someone please help?

 

[Juular]

It just straight away restarts or there are BSOD ? Either way it sounds like GPU instability, either due to GPU itself or most likely because of this PSU, it's not a good choice for this GPU, refer to this thread to pick a new one (and return this one if it's still possible).

[Mark Kaine]

2 hours ago, darkknightadi said:

Did a clean install of the graphics drivers via GeForce Experience

This is an oxymoron however. 

 

The only proper way to do a clean install is using DDU in safe mode. 

 

[and do not ever use GFE to update your drivers,  just download the drivers from NV website instead]

[darkknightadi]

13 hours ago, Juular said:

It just straight away restarts or there are BSOD ? Either way it sounds like GPU instability, either due to GPU itself or most likely because of this PSU, it's not a good choice for this GPU, refer to this thread to pick a new one (and return this one if it's still possible).

No BSOD. Restarts straight away. I will get another PSU, test it and report back.

[darkknightadi]

12 hours ago, Mark Kaine said:

This is an oxymoron however. 

 

The only proper way to do a clean install is using DDU in safe mode. 

 

[and do not ever use GFE to update your drivers,  just download the drivers from NV website instead]

Ok thanks!