help Software has messed up ctrl+alt+del menu and disabled many windows features

[BaconLord222]

Hi guys, as the name suggests. I'm in a bit of trouble.

I recently had to install a "Safe exam browser" for school, and it disabled a ton of stuff in my windows install. For example:

(this is all from the log file which is attached)

• Chrome notifications have been disabled
• I'm unable to lock my laptop or switch users
• I'm unable to change my password
• I can't open task manager
• I no longer have sleep, log off, or hibernate buttons
• and the ease of access button no longer works (not a big deal)

All that I can understand from the log file is all of this stuff above, and that it has used the registry to accomplish this, however I haven't been able to find the right keys to change.

(also yes, the software has already been uninstalled, I'm not trying to evade all of its "safe" features)

 

HELP

sebwindowsservice.log

[rcmaehl]

I would literally just reinstall Windows. Windows 10 makes it easy. Ctrl+Alt+Del is reserved for WIndows via winlogon and any program modifying that is doing some heavy ass changes to Windows.

[TempestCatto]

I don't know what that software is. But if it was made by your school, it likely is to spy on you/keep track of what you do. That or you may have installed a fake version of the software. I'd backup your data first. Then you could try the repair option with Windows. Or just do a trusty full reinstall (which may be the better option here).

[BaconLord222]

14 minutes ago, TempestCatto said:

I don't know what that software is. But if it was made by your school, it likely is to spy on you/keep track of what you do. That or you may have installed a fake version of the software. I'd backup your data first. Then you could try the repair option with Windows. Or just do a trusty full reinstall (which may be the better option here).

The software is made so that it locks me out of other software so that I can focus on taking an online exam. The issue is that it also screws up the windows install in the process. Is there no other way to repair the windows install?

 

You can google it if you want. Its called the SACE safe exam browser.

 

Probably should have said as well. I'm running windows 7

 

My biggest issue with reinstalling is that I'll have to buy a new OS key for windows 10 instead of 7, and I'll have to pay for all of my microsoft office products again.

[xAcid9]

How about in safemode?

[kirashi]

1 hour ago, BaconLord222 said:

The software is made so that it locks me out of other software so that I can focus on taking an online exam.

You can google it if you want. Its called the SACE safe exam browser.

Contact your school and demand they remove this piece of malware, or replace your computer, then for all future tests, either don't install this malware, or they are to supply you with a free test computer.

 

https://www.sace.sa.edu.au/about/sace-improvement/electronic-assessment/exams/it-managers

 

1 hour ago, BaconLord222 said:

Probably should have said as well. I'm running windows 7

My biggest issue with reinstalling is that I'll have to buy a new OS key for windows 10 instead of 7, and I'll have to pay for all of my microsoft office products again.

That's OK because Windows 7 support ends in about 4 months time, and your Office 365 should be tied to your Microsoft account, allowing you to reinstall it from Office.com anytime you need to.

[BaconLord222]

Bit of an update for those still following this thread. I managed to get the ctrl+alt+del menu back to normal through the group policy editor. the only real thing that is an issue now is that google chrome is blocked from showing notifications. Should I just reinstall chrome to see if that'll change?