Asus Strix GTX1080 8G Leaking

[sirlamchops25]

I have an ASUS Strix GTX 1080 OG (the base model) and recently, I have been having some issues with my PC (self built), specifically, I have been getting a lot of Blue Screens of Death, and certain games will crash frequently. I always thought this was due to my motherboard and its bios, but something occurred that makes me think otherwise. My GPU has been running pretty hot lately, to the point when I touch the backplate, my hands will feel a burn. However, when using MSI Afterburner during gaming or other GPU intensive tasks, I have never seen it go above 70 degrees Celsius. I assumed that there was not much wrong with my GPU until today. I powered on my system and noticed immediately that there was no display on my monitors. After removing my GPU, I felt some sort of liquid on my card and immediately checked my AIO CPU cooler for leaks. After wiping my hands with a paper towel, I noticed that the liquid was a brown-ish oil substance which had dripped from my GPU itself. After doing a bit of research, I concluded that my overheating issues was very likely due to the sub-par thermal padding and paste that ASUS uses on its stock cards - the 'oil' substance was due to melted thermal padding and supposedly, would not short anything out as it was silicon.

 

My GPU still turns on and the fans still spin, however, on many other forums and threads, I have seen people post pictures of a thicker, oil substance that leaked from their GPU's, similar in consistency and color to vaseline, yet mine was a light brown color and was a more thin liquid. I have purchased new thermal padding and paste on Amazon, which will arrive in a few days, but just for reassurance purposes, can someone tell me if I should be concerned about potential fried capacitors/ VRAM, or if simply replacing the thermal elements should suffice and resurrect my GPU. Thanks

[-rascal-]

4 hours ago, sirlamchops25 said:

I have an ASUS Strix GTX 1080 OG (the base model) and recently, I have been having some issues with my PC (self built), specifically, I have been getting a lot of Blue Screens of Death, and certain games will crash frequently. I always thought this was due to my motherboard and its bios, but something occurred that makes me think otherwise. My GPU has been running pretty hot lately, to the point when I touch the backplate, my hands will feel a burn. However, when using MSI Afterburner during gaming or other GPU intensive tasks, I have never seen it go above 70 degrees Celsius. I assumed that there was not much wrong with my GPU until today. I powered on my system and noticed immediately that there was no display on my monitors. After removing my GPU, I felt some sort of liquid on my card and immediately checked my AIO CPU cooler for leaks. After wiping my hands with a paper towel, I noticed that the liquid was a brown-ish oil substance which had dripped from my GPU itself. After doing a bit of research, I concluded that my overheating issues was very likely due to the sub-par thermal padding and paste that ASUS uses on its stock cards - the 'oil' substance was due to melted thermal padding and supposedly, would not short anything out as it was silicon.

 

My GPU still turns on and the fans still spin, however, on many other forums and threads, I have seen people post pictures of a thicker, oil substance that leaked from their GPU's, similar in consistency and color to vaseline, yet mine was a light brown color and was a more thin liquid. I have purchased new thermal padding and paste on Amazon, which will arrive in a few days, but just for reassurance purposes, can someone tell me if I should be concerned about potential fried capacitors/ VRAM, or if simply replacing the thermal elements should suffice and resurrect my GPU. Thanks

 

You won't know if any of the capacitors are blown, or VRAM is damaged until you disassemble the GPU.

If something is physically wrong/damaged, no thermal paste/pad will fix it.

Replacing the thermal paste, and thermal pads should help with the temperatures.

[sirlamchops25]

10 hours ago, -rascal- said:

 

You won't know if any of the capacitors are blown, or VRAM is damaged until you disassemble the GPU.

If something is physically wrong/damaged, no thermal paste/pad will fix it.

Replacing the thermal paste, and thermal pads should help with the temperatures.

ok, I am waiting for the thermal solutions to arrive before I disassemble and ill keep this thread updated

[Dedayog]

Have you called ASUS to discuss?

 

No idea why you'd post this and then disassemble without talking to the manufacturer about it. They're the ones to ask, not us.  Most likely RMA it.

 

Also, 70c is very hot to the touch.  Never use your fingers as a gauge for temps, they don't even work on your forehead for a fever

 

[sirlamchops25]

3 hours ago, jstudrawa said:

Have you called ASUS to discuss?

 

No idea why you'd post this and then disassemble without talking to the manufacturer about it. They're the ones to ask, not us.  Most likely RMA it.

 

Also, 70c is very hot to the touch.  Never use your fingers as a gauge for temps, they don't even work on your forehead for a fever

 

havent taken it apart yet, theres a sticker on one of the backplate screws that voids the warranty

I have emailed an asus rep but am waiting on a response

[Ben17]

11 hours ago, sirlamchops25 said:

havent taken it apart yet, theres a sticker on one of the backplate screws that voids the warranty

I have emailed an asus rep but am waiting on a response

Wait for ASUS before dismantling the card.

[sirlamchops25]

Update:

My issue was not with the Graphics Card, although it is for sure gone. I had a Deepcool Captain 120 RGB CPU water cooler, which I discovered had broken and leaked all over my GPU. Upon looking at reviews of AIO's from the same company, I saw that over 50% of buyers had the same issues as I did. For the time being, I am not touching my GPU and have reached out to Deepcool's customer support

[Ben17]

12 hours ago, sirlamchops25 said:

Update:

My issue was not with the Graphics Card, although it is for sure gone. I had a Deepcool Captain 120 RGB CPU water cooler

Defnitionally get in touch with deep cool!!!

[sirlamchops25]

5 hours ago, Ben17 said:

Defnitionally get in touch with deep cool!!!

I’ve emailed them already and they have gotten back with specific steps and information they need for the process, which they said would take about 1-3 months. Ultimately I think it’s worth it since it killed a GTX 1080, which is by no means cheap

[Ben17]

1 minute ago, sirlamchops25 said:

I’ve emailed them already and they have gotten back with specific steps and information they need for the process, which they said would take about 1-3 months. Ultimately I think it’s worth it since it killed a GTX 1080, which is by no means cheap

Don't take the card apart though 

[-rascal-]

4 hours ago, sirlamchops25 said:

I’ve emailed them already and they have gotten back with specific steps and information they need for the process, which they said would take about 1-3 months. Ultimately I think it’s worth it since it killed a GTX 1080, which is by no means cheap

 

Who is involved with providing you with a replacement GPU?

Is DeepCool stepping up, or did ASUS approve the RMA request?

[sirlamchops25]

1 hour ago, -rascal- said:

 

Who is involved with providing you with a replacement GPU?

Is DeepCool stepping up, or did ASUS approve the RMA request?

After doing some reading online, I contacted Deepcool and they sent me a specific RMA process, which required pictures of the broken components, proof of leakage, and I need to send in my GTX 1080 to them for testing to make sure their defective product had killed my card

[sirlamchops25]

6 hours ago, Ben17 said:

Don't take the card apart though 

yeah, im not going to anymore just bc I dont want to void warranty/ tamper with anything so there will be no chance that the broken card was caused by me taking it apart

[Ben17]

8 hours ago, sirlamchops25 said:

yeah, im not going to anymore just bc I dont want to void warranty/ tamper with anything so there will be no chance that the broken card was caused by me taking it apart

BTW who is replacing the card is it DeepCool or ASUS?

[sirlamchops25]

On 7/4/2019 at 3:01 AM, Ben17 said:

BTW who is replacing the card is it DeepCool or ASUS?

I am sending my GPU and cooler back to DeepCool's facility in China so they can run testing to confirm that the CPU cooler leak caused my GPU to fry, and from what I've heard, if that holds true, they will reimburse me a sum of money for that mishap 

[Ben17]

3 hours ago, sirlamchops25 said:

I am sending my GPU and cooler back to DeepCool's facility in China so they can run testing to confirm that the CPU cooler leak caused my GPU to fry, and from what I've heard, if that holds true, they will reimburse me a sum of money for that mishap 

Hope it all goes well... Just take a picture/video of the card and damage to the PC

[sirlamchops25]

On 7/5/2019 at 2:53 PM, Ben17 said:

Hope it all goes well... Just take a picture/video of the card and damage to the PC

thank you sir, I made sure to take pictures of everything before sending it out in case something did happen

[Ben17]

3 minutes ago, sirlamchops25 said:

thank you sir, I made sure to take pictures of everything before sending it out in case something did happen

Good luck

[sirlamchops25]

Update on this thread:

 

I was contacted by DeepCool and it seems that they had discovered the leak in their AIO had indeed killed my graphics card. With that said, they are sending me a replacement AIO and over $300 to reimburse my GTX 1080.

 

With the money, I am thinking of getting a RTX 2070 Super (when the prices go down) or maybe even a 2060 Super, as it has on par performance to a 1080 from what I have seen.

[Ben17]

On 7/24/2019 at 5:58 PM, sirlamchops25 said:

Update on this thread

glad you got it sorted