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external hard drive unknown, not initialized, unlocated

Eithanet
By Eithanet
in Storage Devices
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hey, my friends hard drive just stopped showing up in the computer, no physical damage, nothing.

the hard drive works, the light is on, the disk spinning without any strange noises.

when i checks the device manager, i saw the hard drive:

image.png.4081cfea94b4b9fb0d339efacb3e607c.png

 

after that, i went to the disk manager and then i saw that:

image.png.ae68bff557f85111603cc3c36bf212b8.png

 

i tried to use some programs to restore the data, but they run and dont find any files.

i think he unplugged the hard drive without the windows safe disconnect.

 

what can i do to restore the data?

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