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Help please!

Mr_Argon
By Mr_Argon
in Graphics Cards
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So I bought a MSI Gaming X RX 480 second hand. It had been used for mining. When I plug it into my system (i5 3570, GA B75M D3H) the lights turn on and the fans spin up, but the monitor (the monitor works, I tested) doesn't detect a display. When I take the GPU out and use the integrated graphics everything is fine. I can test it using another system, but do you guys think it's broken? Or do you think that it still is set up for mining and that's why there is no video output? Can you tell me how to make sure?

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Which PSU do you have and have you plugged the power connector to the GPU?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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Just now, 191x7 said:

Which PSU do you have and have you plugged the power connector to the GPU?

I have an Antec Truepower Classic 600W. I did plug it in. I'll try using another power connector, maybe it's just a faulty power connector

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5 minutes ago, Mr_Argon said:

I have an Antec Truepower Classic 600W. I did plug it in. I'll try using another power connector, maybe it's just a faulty power connector

I tried swapping it, still nothing

 

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7 minutes ago, Mr_Argon said:

Antec Truepower Classic 600W

how long do you have it?

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Just now, LukeSavenije said:

how long do you have it?

I just got the PSU, but it's second hand. It was working in perfect condition according to the old owner though

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Just now, Mr_Argon said:

I just got the PSU, but it's second hand. It was working in perfect condition according to the old owner though

i'm a bit skeptical about second hand psu's in general, tho it's an okay-ish psu

 

do you have any other gpu on hand? or integrated graphics?

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Just now, Mr_Argon said:

I just got the PSU, but it's second hand. It was working in perfect condition according to the old owner though

Nononononnonoonnonoonoonnonoononononononononoononononononononon,  never buy a used PSU ever. 

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1 minute ago, LukeSavenije said:

i'm a bit skeptical about second hand psu's in general, tho it's an okay-ish psu

 

do you have any other gpu on hand? or integrated graphics?

 

1 minute ago, Oalei said:

Nononononnonoonnonoonoonnonoononononononononoononononononononon,  never buy a used PSU ever. 

I asked on this forum multiple times and everyone said it was fine. Also it works.

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2 minutes ago, Mr_Argon said:

 

I asked on this forum multiple times and everyone said it was fine. Also it works.

Every PSU works and every PSU have it's own problem, used PSU is like you're trying to waste money or even burn down the house.

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3 minutes ago, LukeSavenije said:

then I'm surprised you haven't been visited by @Stefan Payne...

 

 

2 minutes ago, Oalei said:

Every PSU works and every PSU have it's own problem, used PSU is like you're trying to waste money or even burn down the house.

Guys this isn't about the PSU. Can I please get told how to get the proper BIOS onto the GPU? If I have problems with my PSU, then that's my fault, but right now I'm trying to get my GPU working

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6 minutes ago, Mr_Argon said:

It was working in perfect condition according to the old owner though

no! according to owner, its better than new

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1 minute ago, Mr_Argon said:

 

Guys this isn't about the PSU. Can I please get told how to get the proper BIOS onto it?

OK get to techpowerup database of gpu and flash it

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1 minute ago, Oalei said:

OK get to techpowerup database of gpu and flash it

How do I flash it? Sorry, I've never had to do this before (obviously)

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15 minutes ago, Mr_Argon said:

I tried swapping it, still nothing

 

When you have the card installed but use the integrated Intel for output, is the 480 detected when you enter Windows?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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Just now, 191x7 said:

When you have the card installed but use the integrated Intel for output, is the 480 detected when you enter Windows?

I can't use the integrated graphics when the card is plugged in. I have to take out the card for the integrated to work

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1 minute ago, Mr_Argon said:

I can't use the integrated graphics when the card is plugged in. I have to take out the card for the integrated to work

Are you sure about that? (although the BIOS is set to use the integrated graphics first)

 

To be able to try flashing a non-working card you have to be able to boot off a second card or an integrated GPU.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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1 minute ago, Mr_Argon said:

Um which one? Just the newest? 

the lowest one seems to be  good, but the lower 2 seem to be the same

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1 minute ago, Mr_Argon said:

image.png.971f3cbea1528241b739075f3e0eeea7.pngUm which one? Just the newest?

Well whatever it's compatible with tbh, but follow your gpu .you don't want to accidentally brick it. 

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7 minutes ago, 191x7 said:

Are you sure about that? (although the BIOS is set to use the integrated graphics first)

 

To be able to try flashing a non-working card you have to be able to boot off a second card or an integrated GPU.

Yeah, I'll try again, but I'm not too hopeful. I do have another GPU, and that one does work (Sapphire RX 460) but my motherboard only has one x16 slot, I'm pretty sure that the other one is a x4.

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7 minutes ago, 191x7 said:

Are you sure about that? (although the BIOS is set to use the integrated graphics first)

 

To be able to try flashing a non-working card you have to be able to boot off a second card or an integrated GPU.

I just retested, it doesn't output a display from the integrated graphics when the GPU is turned on

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