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Dual Channel wont work

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Hi i bought this ram: https://www.amazon.com/Kingston-Technology-HyperX-HX421C14FB-16/dp/B06XNPT8J9?th=1 to upgrade my 4gb single ddr4 2400mhz ram but it doesnt work.
1 stick alone work but when i put them together first it was giving me error code : 0xc0000428 then i updated to bios latest version now stuck on automatic repair i dont know what to do.Is it not compatible ? Mobo is : Prime H310M-K

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You have to buy ram in Dual Channel kits for a reason, they are matched pairs.

 

Send the ram back and buy a dual channel kit, and just use that memory only.

 

 

i9 9900K @ 5.0 GHz, NH D15, 32 GB DDR4 3200 GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q 27", Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W Titanium. 

 

i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV DDR4 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.

 

i7 8700K, AORUS Z370 Ultra Gaming, 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.

 

 

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3 minutes ago, Ankerson said:

You have to buy ram in Dual Channel kits for a reason, they are matched pairs.

 

Send the ram back and buy a dual channel kit, and just use that memory only.

 

 

He did buy a kit.  2x8GB for 16GB total.

11 minutes ago, InsaneLike said:

Hi i bought this ram: https://www.amazon.com/Kingston-Technology-HyperX-HX421C14FB-16/dp/B06XNPT8J9?th=1 to upgrade my 4gb single ddr4 2400mhz ram but it doesnt work.
1 stick alone work but when i put them together first it was giving me error code : 0xc0000428 then i updated to bios latest version now stuck on automatic repair i dont know what to do.Is it not compatible ? Mobo is : Prime H310M-K

 

I'd start by pulling the CMOS battery and resetting the BIOS to defaults.  Even after flashing you may still have BIOS settings carried over from your previous configuration.

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Try one stick at a time. If the first one works, pull it out and try the other stick. If the next stick doesn't work RMA your ram.

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Yeah, he has to reset the bios then.

i9 9900K @ 5.0 GHz, NH D15, 32 GB DDR4 3200 GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q 27", Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W Titanium. 

 

i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV DDR4 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.

 

i7 8700K, AORUS Z370 Ultra Gaming, 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.

 

 

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12 minutes ago, InsaneLike said:

1 stick alone work but when i put them together first it was giving me error code : 0xc0000428 then i updated to bios latest version now stuck on automatic repair

Just realized that you were talking about a Windows issue at this point.  This shouldn't be related to the RAM, but RAM can cause all sorts of weird things to happen if you get a bad stick.  Test each stick individually and then in dual channel with a tool like Memtest.  Make sure you are good there first.  It's best to let it run for multiple passes as well (I've had bad RAM pass 4 out of 5 passes before).

 

After you've confirmed your RAM is good, start with the BIOS reset.  That isn't likely going to fix Windows but still not a bad place to start.  If you're getting this BSOD on boot, you should be getting more info than just the error code (a file name and/or more description).  You could try getting in to safe mode and running an sfc scan or DISM restore health, but that's assuming you can get that far. 

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10 minutes ago, TempestCatto said:

Try one stick at a time. If the first one works, pull it out and try the other stick. If the next stick doesn't work RMA your ram.

1 stick at a time works both of them works. I pulled the CMOS Battery and reset bios . Now it says preparing preparing repair and  windows error of kernel security check failure what should i do ? 

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4 minutes ago, InsaneLike said:

1 stick at a time works both of them works. I pulled the CMOS Battery and reset bios . Now it says preparing preparing repair and  windows error of kernel security check failure what should i do ? 

If both work, that's good. Sounds like Windows wasn't shut down properly and it's decided to freak out for no reason. I've never run into it, but I suppose just let it do its thing. It shouldn't affect any files, it will tell you otherwise.

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RAM can be quite finicky regarding the timings. Go into the BIOS/UEFI, load "Optimised Defaults" (or the ASUS equivalent), save the settings and reboot into Windows. Test to see if you get you're still getting that error code Now, back into the BIOS/UEFI to set XMP, save and reboot. Sometimes the "automatic"secondary timings can play havoc with memory and getting the motherboard to "retrain" the timings is necessary.

 

Notes:

  • I couldn't find your RAM on the QVL list for your motherboard but that might just mean that ASUS hasn't tested that particular RAM rather than it is incompatible.
  • When updating your BIOS, always load "Optimised Defaults" (or equivalent for your BIOS/UEFI) before starting the flash.
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5 minutes ago, TempestCatto said:

If both work, that's good. Sounds like Windows wasn't shut down properly and it's decided to freak out for no reason. I've never run into it, but I suppose just let it do its thing. It shouldn't affect any files, it will tell you otherwise.

But it doesnt do repair either its stuck or the kernel error 

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5 minutes ago, InsaneLike said:

But it doesnt do repair either its stuck or the kernel error 

 

 

Follow this.

 

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-error-code-0xc0000428-recoveryyour/c41b38fc-51e1-45ff-a02a-b46393ffecd3

i9 9900K @ 5.0 GHz, NH D15, 32 GB DDR4 3200 GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q 27", Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W Titanium. 

 

i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV DDR4 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.

 

i7 8700K, AORUS Z370 Ultra Gaming, 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.

 

 

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6 minutes ago, InsaneLike said:

I did and now my old one doesnt even work. Im now having beep error 1 long 3 short what should i do ? 

 

Remove the graphics card and run off the MB graphics and see if it will boot.

i9 9900K @ 5.0 GHz, NH D15, 32 GB DDR4 3200 GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q 27", Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W Titanium. 

 

i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV DDR4 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.

 

i7 8700K, AORUS Z370 Ultra Gaming, 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.

 

 

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It did boot now stuck on mobo logo.... Im getting tired 

Now its stuck on preparing automatic repair

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I manage to open windows by 1 stick again i did a clean windows install and try both ram but it immediately started doing preparing for repair please help me what the fuck am i supposed to do? 

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27 minutes ago, InsaneLike said:

I manage to open windows by 1 stick again i did a clean windows install and try both ram but it immediately started doing preparing for repair please help me what the fuck am i supposed to do? 

 

I would send back the ram and get some that's on the supported list.

 

Like these are:

 

http://www.gskill.com/en/product/f4-2400c15d-8gis

i9 9900K @ 5.0 GHz, NH D15, 32 GB DDR4 3200 GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q 27", Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W Titanium. 

 

i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV DDR4 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.

 

i7 8700K, AORUS Z370 Ultra Gaming, 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.

 

 

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I tested the rams on my friends pc he has asrock taichi and they work fine there what could be the issue on my mobo

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2 hours ago, InsaneLike said:

I tested the rams on my friends pc he has asrock taichi and they work fine there what could be the issue on my mobo

 

He has a different MB than you.

 

You need to get ram that is on the GVL list for your MB.

 

The ones I linked too are and will work.

i9 9900K @ 5.0 GHz, NH D15, 32 GB DDR4 3200 GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q 27", Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W Titanium. 

 

i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV DDR4 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.

 

i7 8700K, AORUS Z370 Ultra Gaming, 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.

 

 

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