PC restarts during gaming

[ninjapotato]

So as I play games my computer randomly restarts a couple of times when I'm also just on youtube not sure whats the issue.I recently installed new windows and drivers as well but still have the this issue and no over clock everything is at stock configuration. Someone help me out here.

 

Pc specs are

Threadripper 2950x

mobo asus zenith extreme

auros gtx 1080 ti

G.skill trident z rgb 32gb ram

corsair ax 1600 power supply 

[TheUssLoliChan]

have you updated the bios on your motherboard? and did you get the updates for the cpu/gpu from the websites you need to go, or did you let windows do "its thang"

[TheUssLoliChan]

Just now, TheUssLoliChan said:

have you updated the bios on your motherboard? and did you get the updates for the cpu/gpu from the websites you need to go, or did you let windows do "its thang"

and you might have to check if any of the ram dimms have been seeded in correctly. Are you running anything else in the background.. and is the cpu cooler connected?

simple questions... you never know

[ninjapotato]

1 minute ago, TheUssLoliChan said:

have you updated the bios on your motherboard? and did you get the updates for the cpu/gpu from the websites you need to go, or did you let windows do "its thang"

Yeah I updated the bios and I did my own updates as well

[ninjapotato]

2 minutes ago, TheUssLoliChan said:

and you might have to check if any of the ram dimms have been seeded in correctly. Are you running anything else in the background.. and is the cpu cooler connected?

simple questions... you never know

Yeah the cpu cooler is connected its keeping at 45c and all of the ram has been read by windows so i those are fine but I can always double check that

[TheUssLoliChan]

1 minute ago, ninjapotato said:

Yeah I updated the bios and I did my own updates as well

is the ram correctly placed? and is the cpu cooler is stock? or a purchased one

[ninjapotato]

1 minute ago, TheUssLoliChan said:

is the ram correctly placed? and is the cpu cooler is stock? or a purchased one

Yeah the ram is correctly placed and my cooler is a corsair h110i

[RobbinM]

Games and YouTube use the hardware of the video card. I suggest looking in that corner.

Try updating the graphics driver, maybe reseating the card and pci-e power.

[AirSocial]

Nothing is overheating?

[boey]

3 minutes ago, RobbinM said:

Games and YouTube use the hardware of the video card. I suggest looking in that corner.

Try updating the graphics driver, maybe reseating the card and pci-e power.

For Nvidia cards it's easier using Geforce Experience to update drivers than downloading and installing manually too

[mxk]

This may have to do with the fact that Windows doesn't play well with Threadripper (it genuinely doesn't know what to do with all the cores, lol). My PC usually shuts down because I put too much stress on the PSU or CPU, my PSU gets really dusty since I have my case open and my CPU is garbo, but you don't have that issue.

 

Maybe try cleaning out your power supply? That always helps for me, I know it's a different situation but give it a shot.

[CharminUltraStrong]

13 minutes ago, TheUssLoliChan said:

-snip-

You should really avoid touching Motherboard BIOS at all costs. As far as this issue is concerned, I'd say it's a failure on the GPU's end and it's most likely software related.  Also @ninjapotato, run some minor OC's to both the GPU and CPU. There might be something, software side, that's accidentally pushing them incorrectly and drawing voltage. Doesn't have to be anything extreme whatsoever, just a little over volt and a little over clock.

[ninjapotato]

6 minutes ago, RobbinM said:

Games and YouTube use the hardware of the video card. I suggest looking in that corner.

Try updating the graphics driver, maybe reseating the card and pci-e power.

yeah I'll try that tonight

[ninjapotato]

5 minutes ago, AirSocial said:

Nothing is overheating?

no nothing is over heating i have removed the side panel for easy airflow

[RobbinM]

Wendell over at Level1Techs did a collab on creating a workaround for performance issues on windows if you're interested.

[ninjapotato]

3 minutes ago, _d0nut said:

For Nvidia cards it's easier using Geforce Experience to update drivers than downloading and installing manually too

yeah thats what i used as well

[ninjapotato]

5 minutes ago, mxk. said:

This may have to do with the fact that Windows doesn't play well with Threadripper (it genuinely doesn't know what to do with all the cores, lol). My PC usually shuts down because I put too much stress on the PSU or CPU, my PSU gets really dusty since I have my case open and my CPU is garbo, but you don't have that issue.

 

Maybe try cleaning out your power supply? That always helps for me, I know it's a different situation but give it a shot.

it could be but I havent used the computer for that long its been almost 2 weeks now

[ninjapotato]

3 minutes ago, CharminUltraStrong said:

You should really avoid touching Motherboard BIOS at all costs. As far as this issue is concerned, I'd say it's a failure on the GPU's end and it's most likely software related.  Also @ninjapotato, run some minor OC's to both the GPU and CPU. There might be something, software side, that's accidentally pushing them incorrectly and drawing voltage. Doesn't have to be anything extreme whatsoever, just a little over volt and a little over clock.

I had to download the bios update for the mbo to read my cpu and sure ii'll try overclocking a bit tonight

[mxk]

Just now, ninjapotato said:

it could be but I havent used the computer for that long its been almost 2 weeks now

Try unplugging all the cables and replacing the PCIe cables with another set from the PSU's box (if you kept them).

[ninjapotato]

40 minutes ago, mxk. said:

Try unplugging all the cables and replacing the PCIe cables with another set from the PSU's box (if you kept them).

yeah I'll check my cables I have them laying around