TV Not Displaying 4k

[TheTwist]

I am trying to connect my laptop to my 4K TV, but under display settings i cannot find  3840 x 2160.

I have tried installing the graphics driver but still having no luck

 

What else i could try?

[NelizMastr]

Could be that your laptop doesn't have HDMI 2.0, which is required to display 4K at full refresh rate. You didn't connect via VGA right?

 

Which laptop is it?

[That_PC_Kid]

Make sure your laptop's HDMI port and the cable you are using supports 4K video.

[TheTwist]

6 minutes ago, NelizMastr said:

Could be that your laptop doesn't have HDMI 2.0, which is required to display 4K at full refresh rate. You didn't connect via VGA right?

 

Which laptop is it?

 

Ahh thats probably why. Its a Dell Latitude 3570 dont think it has HDMI 2.0