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My brothers RAM problem

I'm sure this is nothing new and there's an easy-ish fix to this problem but here it goes.

 

My brother has been looking into buying more RAM for his computer. He's currently running 16 GB and he wants to bump up to 32 GB of RAM because whenever he tries to play Total War Warhammer, his Memory usage jumps to 80% and then Windows 10 force closes the game. 

Many of the people I have talked to have said that 16 GB should be more than enough RAM for gaming purposes so I'm wondering if there's another option/ fix other than spending an absurd amount of money on a RAM upgrade? Mayb RAM isn't even the problem here....?

 

What I know of the system specs:

Motherboard: MSI ms-7885
16 GB RAM
MSI GTX 1070
Intel i7-5960x

 

Any help is appreciated :)

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What's he got running in the background as well?

 

In Ark I hit 12GB of RAM usage on heavily modded servers but never have Windows force close the game.  He may have other issues outside of RAM.

 

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The fact that the application closes generally means (afaik) some kind of software/hardware conflict. Have they done any overclocking on the system? Download Prime 95 and run a test and see if the computer is stable.

Some games do have pretty bad memory leaks which eventually lead to a crash. Whenever I play Star Citizen, over the course of an hour I will see the game max out my usable ram of 16gb which will eventually crash it. Though when I was playing Total War, I did not experience this once.

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4 minutes ago, jstudrawa said:

What's he got running in the background as well?

 

In Ark I hit 12GB of RAM usage on heavily modded servers but never have Windows force close the game.  He may have other issues outside of RAM.

 

He is usually just runs discord, steam, and chrome. Unless you're talking about background background.

 

1 minute ago, MajorTmar said:

The fact that the application closes generally means (afaik) some kind of software/hardware conflict. Have they done any overclocking on the system? Download Prime 95 and run a test and see if the computer is stable.

Some games do have pretty bad memory leaks which eventually lead to a crash. Whenever I play Star Citizen, over the course of an hour I will see the game max out my usable ram of 16gb which will eventually crash it. Though when I was playing Total War, I did not experience this once.

He hasn't done any overclocking.

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Definitely download and run Prime 95 for any stability issues regardless, that would let you know if there are any physical issues with the computer.

 

Is it just Total War having the issue? If he's using steam right click on the game in the library and hit preferences, and "Verify Game Cache" to make sure the game itself isn't corrupted somehow. It seems very peculiar that the game would force quit.

 

Also, if you have an error code or something, that would make it a bit easier to troubleshoot :)

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Could i get a link for prime 95 please? Google turns up a lot and I have little trust in random websites

 

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Sorry, I'm new here so I am not sure if I am allowed to post Links. just type into google "Prime 95" and the first result is where you want to be. make sure to choose the right one for your version of windows!

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A google search for "total war warhammer memory leak" auto-fills and has many responses.  I can't view most of them from where am I currently, but it may be worth a look.

 

Low memory warnings within windows are also not uncommon if there is a windows update that is waiting to be installed or has failed installing.  May also be worth a look.

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UPDATE: We ran Prime 95 and there are no problems with the hardware and no windows updates are waiting.

 

we did some google digging and from what we can see, the memory leak on that particular game has been on and off since the game was released and the devs for it don't seem to care to fix it. 

 

so he may end up getting the extra RAM anyhow. Although I (not knowing much about how memory leaks work) don't think it will help him.

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