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LG 31MU97-B not seeing it's USB uplink port?

TheresaS179
By TheresaS179
in Displays
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Looks like I may have to send my LG 31MU97-B monitor back as it isn't seeing it's USB uplink no matter what port I put it in.

 

I'm not entirely sure what it uses this USB uplink for, but maybe calibration tuning or something?

Everything else is doing very nicely. The monitor looks great, but every time I boot the system it first says it needs to load the driver, and then it says it can't find the uplink connection and to try plugging it into another USB port, which I have, to known good ports, but no joy.

Ideas?

 

Anyone know what the consequences of this are, or if there may be some correctable issue? I have a call in to support and they said they'd call me back, but nothing yet. 

 

Thanks!

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