Samsung Galaxy Tab Pro - Wont Boot

[Meowys]

Hello,

 

Sorry if this is the wrong place to post this, but I thought someone here might know what is wrong with my tablet.

 

I have not used it for around 5 or 6 months, turned it on to charge and was greeted by this screen (shown below) Does anyone know what this means or how to fix it?

I've tried a few 'soft reset' options, but nothing helps - the only other screen i get is the 'SAMSUNG GALAXY TAB PRO' screen.

 

If the picture isn't clear enough, what is on screen is a White Battery with a white circle in it

 

Any thoughts or help for this would be appreciated!

 

[ZetZet]

Battery dead?

[A Guy Eating Cereal]

4 minutes ago, Meowys said:

Hello,

 

Sorry if this is the wrong place to post this, but I thought someone here might know what is wrong with my tablet.

 

I have not used it for around 5 or 6 months, turned it on to charge and was greeted by this screen (shown below) Does anyone know what this means or how to fix it?

I've tried a few 'soft reset' options, but nothing helps - the only other screen i get is the 'SAMSUNG GALAXY TAB PRO' screen.

 

If the picture isn't clear enough, what is on screen is a White Battery with a white circle in it

 

Any thoughts or help for this would be appreciated!

 

 

Have you tried pressing the power and volume up buttons until it "resets"?

BTW!!!! THIS IS A HARD RESET! < link here!

 

[Meowys]

2 minutes ago, A Guy Eating Cereal said:

Have you tried pressing the power and volume up buttons until it "resets"?

 

Yep, i just did it - only the logo displays but i cant progress any further, it just sits showing 'Samsung Galaxy Tab Pro'

 

Looks like its not charging at all either, since If i disconnect the charger it immediately turns off.

[A Guy Eating Cereal]

17 minutes ago, Meowys said:

Yep, i just did it - only the logo displays but i cant progress any further, it just sits showing 'Samsung Galaxy Tab Pro'

 

Looks like its not charging at all either, since If i disconnect the charger it immediately turns off.

Can you get to the boot options screen??

[Meowys]

2 minutes ago, A Guy Eating Cereal said:

Can you get to the boot options screen??

Im not sure what that is, but the furthest i can get is either - 

 

Samsung Logo/Model

White Empty Battery with circle

 

EDIT - Just read the guide, i do not get any boot menu after releasing the buttons and reaching the logo

[A Guy Eating Cereal]

Just now, Meowys said:

Im not sure what that is, but the furthest i can get is either - 

 

Samsung Logo/Model

White Empty Battery with circle

This migth sound really stupid but "have you googled the problem" (cant post let me google this due to "trolling"  )

[Hoppa]

I've seen this sort of thing happen with power tool batteries.

Usually if you quickly unplug and re-plug the power plug in the wall multiple times, it will trick the battery into charging past the 100% dead stage, and it should charge like normal. 

[Meowys]

Just now, A Guy Eating Cereal said:

This migth sound really stupid but "have you googled the problem" (cant post let me google this due to "trolling"  )

I have yes, looked on some samsung forums and youtube also, but could not find a fix

 

Im thinking that its simply a dead battery since it doesnt charge though...

[A Guy Eating Cereal]

Just now, Meowys said:

I have yes, looked on some samsung forums and youtube also, but could not find a fix

 

Im thinking that its simply a dead battery since it doesnt charge though...

Yeah! you "should" be able to use it with charger plugged in tho

[Meowys]

1 minute ago, Hoppa said:

I've seen this sort of thing happen with power tool batteries.

Usually if you quickly unplug and re-plug the power plug in the wall multiple times, it will trick the battery into charging past the 100% dead stage, and it should charge like normal. 

I think you may have solved it, i plugged it into the wall and took it out and placed it in a few times, seems to be charging now with a green charger bar.

 

Ill post here in an hour or so to give you guys an update.

[Meowys]

We appear to have power and a working device!

 

Thankyou all for the help, much appreciated

 

Great help from people in this community