How long does g2a usually take to give a refund?

[Snickerzz]

I was one of the victims of ubis latest stunt of deleting "fraudulent" keys and now ive been trying to get a refund from g2a. I opened a ticket and they got back within 20 minutes and said to screenshot the key not working which i did. It's been 4 days now and i haven't heard anything back... does it usually take this long?

[iHammmy]

I was one of the victims of ubis latest stunt of deleting "fraudulent" keys and now ive been trying to get a refund from g2a. I opened a ticket and they got back within 20 minutes and said to screenshot the key not working which i did. It's been 4 days now and i haven't heard anything back... does it usually take this long?

Weeks, if not months. My friend still has no refund after 5 months.

 

It also takes them ages to reply half the time and it justs a very time consuming process.

[NUFCThomas]

lucky me, mine hasnt been deleted

 

also i got refunded my money within a few days when my black ops 2 key didnt work

[leelaa14]

I was one of the victims of ubis latest stunt of deleting "fraudulent" keys and now ive been trying to get a refund from g2a. I opened a ticket and they got back within 20 minutes and said to screenshot the key not working which i did. It's been 4 days now and i haven't heard anything back... does it usually take this long?

It depends. As this is a large situation then i fear we may not see a refund for some time. I suppose it all depends on which name they pick out the hat.

But we will get one rest assured. 

[leelaa14]

G2A.COM
8 hrs ·
OFFICIAL STATEMENT ABOUT THE UBISOFT SITUATION
As some of you may already know, steps have been taken
to remove games purchased indirectly from a publisher,
via main marketplaces in the web.
G2A.COM is not in any case responsible
for any of these procedures.
However, we are well aware of this process
and will do everything possible to compensate for that.
For users who have made transactions without G2A Shield,
we will check if the corresponding merchant
was responsible for the withdrawal of the code.
If so, these users will get a compensation.
Any user who used G2A Shield affected by the current process
will get either a new code for the game or the money back.
G2A.COM will make every possible exertion
to prevent this kind of procedures in the future
and exclude merchants responsible
for such incidents from the marketplace.

[Snickerzz]

G2A.COM

8 hrs ·

OFFICIAL STATEMENT ABOUT THE UBISOFT SITUATION

As some of you may already know, steps have been taken

to remove games purchased indirectly from a publisher,

via main marketplaces in the web.

G2A.COM is not in any case responsible

for any of these procedures.

However, we are well aware of this process

and will do everything possible to compensate for that.

For users who have made transactions without G2A Shield,

we will check if the corresponding merchant

was responsible for the withdrawal of the code.

If so, these users will get a compensation.

Any user who used G2A Shield affected by the current process

will get either a new code for the game or the money back.

G2A.COM will make every possible exertion

to prevent this kind of procedures in the future

and exclude merchants responsible

for such incidents from the marketplace.

is there a way i can check to see if i used g2a shield when i bought the game? i cant remember if i did

[leelaa14]

is there a way i can check to see if i used g2a shield when i bought the game? i cant remember if i did

I don't think there is no. But either way they said they will look at compensating those who didn't  

G2A.COM

8 hrs ·

OFFICIAL STATEMENT ABOUT THE UBISOFT SITUATION

As some of you may already know, steps have been taken

to remove games purchased indirectly from a publisher,

via main marketplaces in the web.

G2A.COM is not in any case responsible

for any of these procedures.

However, we are well aware of this process

and will do everything possible to compensate for that.

For users who have made transactions without G2A Shield,

we will check if the corresponding merchant

was responsible for the withdrawal of the code.

If so, these users will get a compensation.

Any user who used G2A Shield affected by the current process

will get either a new code for the game or the money back.

G2A.COM will make every possible exertion

to prevent this kind of procedures in the future

and exclude merchants responsible

for such incidents from the marketplace.

[Metrize]

chargeback on paypal and you will win

[32Greywolf]

Well it seems I'm not the only one waiting for refunds. Has anyone else been told by G2A that a refund on a debit card will take from 5 to 28 days? If you have then they're speaking a bunch of utter rubbish. The only refund that should take up to 28 days is on a credit card.

[airdeano]

please do not revive threads older than 30-days (thread necro).

just create your own topic..