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gamerroyce

Sound(speaker) suddenly not working overnight (workaround solved)

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Posted · Original PosterOP

Hi LTT forum,

 

I really need some help on my system sound. I tried some simple troubleshooting from mr google but none of it works. 

 

The problem

So i was gaming on my PC last night, no issues whatsoever, but this morning i woke up with no sound coming out from my speakers. I checked the sound settings, output device is set to my speakers and not muted, not on low sound. Then i thought maybe my speaker broke, so i grabbed another speaker i have laying around but nothing changed. Sound only works when I set the output device to my headphones. Could my audio port be spoiled (less than 6 months old Mobo)? There's also power indicator on my speaker when it's turned on. Will it solve my problem if I buy a cheap sound card just for the audio port? I will deeply and genuinely appreciate any advice to fix my no sound issue. Thank you thank you so much. 

 

 

Things I have tried

- Disabled all other audio output except speaker on device manager

- Plug out and plug in my audio jack

- Tried all other audio port on mobo and front IO of case

- Switched to a different speaker

- installed realtek audio driver (previously not using it, but sound was working). Then uninstalled it since it wasn't working too

- reinstalled my GPU driver (via GeForce experience)

- Checked for windows update (no updates, latest)

 

Things I haven't tried

- Clean RE-installation of windows 10 OS, i really don't wanna come to this unless ALL else fails. I had very bad experience with re-installation of OS, causing me more problems than it solved. 

 

 

PC components (if it helps)

- Ryzen 5 3600

- MSI b450 Tomahawk Max

- Samsung 970 Evo 1TB NVME SSD

- Asus 1660 TUF 

- 550w Coolermaster MWE gold full modular

- 26666mhz 8gb x 2 Cosair vengence RAM (On the side note, these rams are my oldest component and running XMP causes screen stutters and consistent BSOD, looking to change it sometime soon)

- Speakers (sry i don't have the model numbers, it's a really old Creative speaker with an audio jack and a simple power in cable)

 

UPDATE AS OF 8th JUNE 2020:

Getting a sound-card solved the problem, for anyone who has the same problem and couldn't solve it. 

 

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A cheap 30-40 $ Sound Card will Sound much better than onboard-audio in most cases anyway. Changing out your mobo to RMA because the audio jack is dead would be much work. I have the same mobo and there are more outputs than just headphone. Try the other jacks and see if you have sound on another one. Remember to Change the Settings in the realtek software if you plug into another jack. (Also try the front IO on your case!)

FYI: I'm not running on onboard audio, i have a Asus Xonar Essence STX II.

Solid cheap sound cards are Creative Audigy Fx or Asus Xonar DSX.


CPU: AMD Ryzen 7 3700X - Motherboard: MSI B450 Tomahawk Max - GPU: Asus GTX 1080 Ti - RAM: 16 GB Crucial Ballistix 3600MHz cl16 - PSU: Corsair RMx 650 - Drives: 500 GB Samsung Evo 850 2,5" + 2 TB Samsung Evo 860 M.2 - Cooling: Noctua NH-D15 (CPU) + Raijintek Morpheus II (GPU) - Case: CoolerMaster Mastercase H500 - Fans: Noctua 2x NF-A20, 1x NF-A14, 1x NF-F12, 2x NF-A12x15 - Fan Controller: Corsair Commander Pro - Sound Card: Asus Xonar Essence STX II - OS: Windows 10 Pro - Display: LG C9 OLED 55" - Mouse: Corsair Dark Core RGB Pro SE Wireless - Keyboard: Corsair K63 Wireless + Lapboard - Headphones: Beyerdynamic DT990 Edition 600 Ohm

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Posted · Original PosterOP
4 minutes ago, Stahlmann98 said:

A cheap 30-40 $ Sound Card will Sound much better than onboard-audio in most cases anyway. Changing out your mobo to RMA because the audio jack is dead would be much work. I have the same mobo and there are more outputs than just headphone. Try the other jacks and see if you have sound on another one. Remember to Change the Settings in the realtek software if you plug into another jack. (Also try the front IO on your case!)

FYI: I'm not running on onboard audio, i have a Asus Xonar Essence STX II.

Solid cheap sound cards are Creative Audigy Fx or Asus Xonar DSX.

I just tried the front IO port, as well as all the other sound port on my mobo. Didn't work, but thanks for your suggestion Stahlmann98 ! Yeah RMA is very troublesome, and sometimes they will need time to replace my board and i have no spare PC. 

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4 minutes ago, gamerroyce said:

I just tried the front IO port, as well as all the other sound port on my mobo. Didn't work, but thanks for your suggestion Stahlmann98 ! Yeah RMA is very troublesome, and sometimes they will need time to replace my board and i have no spare PC. 

Sounds like your onboard audio doesnt work at all.

Then you have These 2 choices: Do you want to RMA and wait for a new mobo or you can try with a cheap Sound Card.


CPU: AMD Ryzen 7 3700X - Motherboard: MSI B450 Tomahawk Max - GPU: Asus GTX 1080 Ti - RAM: 16 GB Crucial Ballistix 3600MHz cl16 - PSU: Corsair RMx 650 - Drives: 500 GB Samsung Evo 850 2,5" + 2 TB Samsung Evo 860 M.2 - Cooling: Noctua NH-D15 (CPU) + Raijintek Morpheus II (GPU) - Case: CoolerMaster Mastercase H500 - Fans: Noctua 2x NF-A20, 1x NF-A14, 1x NF-F12, 2x NF-A12x15 - Fan Controller: Corsair Commander Pro - Sound Card: Asus Xonar Essence STX II - OS: Windows 10 Pro - Display: LG C9 OLED 55" - Mouse: Corsair Dark Core RGB Pro SE Wireless - Keyboard: Corsair K63 Wireless + Lapboard - Headphones: Beyerdynamic DT990 Edition 600 Ohm

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1 hour ago, gamerroyce said:

Sound only works when I set the output device to my headphones

Are these USB or 3.5mm headphones, if 3.5mm just plug your speakers in where the headphones were, if USB, looks like either your sound chip is dead or you're having issues with the latest Windows update, it's been causing all sorts of problems for onboard audio. From what I understand a clean reinstall doesn't fix the update issue but you're welcome to try so we can rule out drivers being an issue. In this case a cheap USB sound card probably isn't the worst idea. I'm generally opposed to cheap USB sound stuff but 'not great' sound is better than no sound. 


Sloth's the name, audio gear is the game
My Microphone and Interface tips and recommendations

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Posted · Original PosterOP
57 minutes ago, The Flying Sloth said:

Are these USB or 3.5mm headphones, if 3.5mm just plug your speakers in where the headphones were, if USB, looks like either your sound chip is dead or you're having issues with the latest Windows update, it's been causing all sorts of problems for onboard audio. From what I understand a clean reinstall doesn't fix the update issue but you're welcome to try so we can rule out drivers being an issue. In this case a cheap USB sound card probably isn't the worst idea. I'm generally opposed to cheap USB sound stuff but 'not great' sound is better than no sound. 

Mine is a USB headphone, thanks flying sloth. At this point, it's more likely that my sound chip is dead. Just surprised that it died only after 5months+ of usage. I'm getting a sound card, any budget recommendations? My speakers aren't too great as well, it's like under $30 lol. 

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18 minutes ago, gamerroyce said:

Mine is a USB headphone, thanks flying sloth. At this point, it's more likely that my sound chip is dead. Just surprised that it died only after 5months+ of usage. I'm getting a sound card, any budget recommendations? My speakers aren't too great as well, it's like under $30 lol. 

I know very little about standalone solutions other than audio interfaces but by the sounds of it the Behringer UM2 ($30 or so) will do just fine, it will also allow you to use XLR/studio microphones in future should you decide to do so. I'm sure there are better options but I just don't know what they are.


Sloth's the name, audio gear is the game
My Microphone and Interface tips and recommendations

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