pc crashes while playing GTA

[NorthLake]

I had this problem about a month ago, and it magically went away. This evening it occured again four times in a row.

After playing about 15 minutes of GTA my pc crashes. Both my screens go black and the audio cuts out. The rgb stays on, and fans don't change speed (meaning they don't go to 100%).

The last observation leads me to believe that it's something other than overheating. I just don't know what it could be.

This hasn't happened in any other game.

I tried checking event logs, but I don't see anything crashing in either applications or system.

 

Here is my pc: 

PCPartPicker Part List

Type	Item	Price
CPU	AMD Ryzen 5 1600 (14nm) 3.2 GHz 6-Core Processor	$225.48 @ Amazon
Motherboard	ASRock AB350 Pro4 ATX AM4 Motherboard
Memory	Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-2666 CL16 Memory	$76.98 @ Amazon
Storage	Crucial MX300 275 GB M.2-2280 Solid State Drive
Storage	Western Digital Caviar Blue 1 TB 3.5" 7200RPM Internal Hard Drive	$44.99 @ Adorama
Video Card	Sapphire Radeon RX 580 8 GB PULSE Video Card	$183.98 @ Newegg
Case	NZXT H700i ATX Mid Tower Case
Power Supply	EVGA SuperNOVA G3 550 W 80+ Gold Certified Fully Modular ATX Power Supply
Wireless Network Adapter	StarTech USB867WAC22 USB 3.0 802.11a/b/g/n/ac Wi-Fi Adapter	$47.67 @ Walmart
Custom	HDMI to VGA, 1080P with Audio Port, Rankie Gold-Plated Active HDMI HDTV to VGA Adapter Converter Male to Female with Micro USB & 3.5mm Audio Port Cable - R1150	$7.98 @ Amazon
	Prices include shipping, taxes, rebates, and discounts
	Total	$587.08
	Generated by PCPartPicker 2020-05-29 19:43 EDT-0400

 

[RocketBunny42]

Are you just getting a locked in black screen?? or is your computer crashing crashing CTRL + ALT + DEL doesnt show anything?

[NorthLake]

Just now, RocketBunny42 said:

Are you just getting a locked in black screen?? or is your computer crashing crashing CTRL + ALT + DEL doesnt show anything?

I haven't tried ctrl + alt + del, but both my screens go black, even though gta is only running on one of them.

[RocketBunny42]

Try this go into your Radeon Software

Go to Performance
Tuning
Switch to manual

Frequency(MHz)
300 600 918 1167 1239 1282 1326 1400

Voltage(mV)
750 769 881 1100 1187 1150 1150 1050

Also try going to Display and disabling HDCP Support

[NorthLake]

1 hour ago, RocketBunny42 said:

Try this go into your Radeon Software

Go to Performance
Tuning
Switch to manual

Frequency(MHz)
300 600 918 1167 1239 1282 1326 1400

Voltage(mV)
750 769 881 1100 1187 1150 1150 1050

Also try going to Display and disabling HDCP Support

I tried it with your recommendations, and sadly it happened again. I did seem to take longer this time, though.

I also tried some things: ctrl + alt + delete doesn't work. The screens don't just go black, they turn off. I get no response if I try to ping from another device. Suffice to say Windows fully crashes.