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Internet Randomly Disconnects

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Posted · Original PosterOP

When trying to play a big MMO game such as World of Warcraft or The Isle after 5 minutes the game disconnects and my computer acts as if the network cable has been unplugged. I have tried using a brand new ethernet cable, different ports in the router, and plugging directly into the modem.  Also when this happens my husbands laptop and our smart tv's continue to work as they are wireless connections.  I can use the internet for streaming shows and other games but the big games cause this issue and than it takes almost 10 minutes for the connection to reastablish itself.

My specs are:

AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz
G.Skill Trident Z RGB 16 GB (2x8GB) DDR4 Memory
64-bit os, x64-based processor
Current BIOS
Model Name: PRIME X470-PRO
Version: 4804
Release Date: 05/29/2019
AMD Ryzen 5 2600 Six-Core Processor
Samsung 970 Evo 500 GB M.2-2280 NVME SSD
Seagate Barracuda Compute 2 TB 3.5" 7200RPM Internal Hard Drive
SeaSonic FOCUS Plus Platinum 750 W 80+ Platinum Certified Fully Modular ATX PSU

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