Something odd is going on with my Xbox controller

[Johnnnyb]

 

 

Lately I've noticed that when I play my pc games with controller the home button no longer brings up the windows game menu. Also my controller now randomly shuts off when I play any game even though I am directly beside my pc using Bluetooth and my controller is fully charged to 100%. I am using those rechargable packs you get from microsoft and it worked good but I think now after mistakingly putting it in the wrong way once and then putting it in correctly somehow messed it up somehow I don't know I'm looking at it and there's no dents, no cracks, not a thing identifying it broken and yet I'm having all these issues I've had this controller for half a year and it's already falling apart wtf microsoft. What can be done?

 

This here \/ \/ \/ \/ is the exact battery pack I bought.

 

https://www.amazon.ca/Microsoft-Xbox-One-Play-Charge/dp/B00DBDPOZ4/ref=pd_bap_rp_10/134-0492992-4596332?_encoding=UTF8&pd_rd_i=B00DBDPOZ4&pd_rd_r=420770be-303d-4dca-9bce-03a7bea5fa18&pd_rd_w=iykcU&pd_rd_wg=YTrxG&pf_rd_p=27bb7f97-162b-4c26-b853-1b41595e0c71&pf_rd_r=RFFHGTH2GGQWYVRMXGXW&psc=1&refRID=RFFHGTH2GGQWYVRMXGXW

 

Update: Problem has been resolved just needed to restart my pc and let the controller turn itself off not sure why this is but it worked.

 

 

Edited April 2, 2020 by Johnnny167
I solved the issue