Jump to content

AMD RX 5700 XT issue

FearTheXiongnu
By FearTheXiongnu
in Troubleshooting
 Share
Posted

Hey, everyone!

 

Recently, I bought a Gigabyte RX 5700 XT Gaming OC 8GB and I've been having issues with it. The fans are only turned on at times during boot for a few seconds but stops suddenly as soon as it goes away.

Device manager shows that the motherboard is recognizing the graphics card and that it's working properly.

However, the card is not outputting much at all. The fans are not moving and will not spin even if I try to edit their speed and at which threshold of temperature it should use said speed in MSI Afterburner.

The card is connected to my monitor through an HDMI cable so something is working, just not properly.

Computer specifications:

Processor: AMD Ryzen 7 3700X 3.6GHz

Memory: Corsair Vengeance LPX Black DDR4 3200MHz 2x8GB

Graphics card: Gigabyte RX 5700 XT Gaming OC 8GB

Motherboard: ASUS TUF Gaming X570-PLUS

BIOS: 1405 (2019/11/26)

OS: Windows 10 Pro

EDIT: Graphics card is updated with the latest AMD Chipset drivers and GPU drivers from AMD's main website.

 

Device ManagerXT.png

MSI Afterburner.png

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

So whats is the problem? fans not spinning? They will only spin when under load, on idle or web browsing they will not spin

QUOTE ME  FOR ANSWER.

 

Main PC:

Spoiler

|Ryzen 7 3700x, OC to 4.2ghz @1.3V, 67C, or 4.4ghz @1.456V, 87C || Asus strix 5700 XT, +50 core, +50 memory, +50 power (not a great overclocker) || Asus Strix b550-A || G.skill trident Z Neo rgb 32gb 3600mhz cl16-19-19-19-39, oc to 3733mhz with the same timings || Cooler Master ml360 RGB AIO || Phanteks P500A Digital || Thermaltake ToughPower grand RGB750w 80+gold || Samsung 850 250gb and Adata SX 6000 Lite 500gb || Toshiba 5400rpm 1tb || Asus Rog Theta 7.1 || Asus Rog claymore || Asus Gladius 2 origin gaming mouse || Monitor 1 Asus 1080p 144hz || Monitor 2 AOC 1080p 75hz || 

Test Rig.

Spoiler

| Ryzen 5 3400G || Gigabyte b450 S2H || Hyper X fury 2x4gb 2666mhz cl 16 ||Stock cooler || Antec NX100 || Silverstone essential 400w || Transgend SSD 220s 480gb ||

Just Sold

Spoiler

| i3 9100F || Msi Gaming X gtx 1050 TI || MSI Z390 A-Pro || Kingston 1x16gb 2400mhz cl17 || Stock cooler || Kolink Horizon RGB || Corsair CV 550w || Pny CS900 120gb ||

 

Tier lists for building a PC.

 

Motherboard tier list. Tier A for overclocking 5950x. Tier B for overclocking 5900x, Tier C for overclocking 5800X. Tier D for overclocking 5600X. Tier F for 4/6 core Cpus at stock. Tier E avoid.

(Also case airflow matter or if you are using Downcraft air cooler)

Spoiler

 

Gpu tier list. Rtx 3000 and RX 6000 not included since not so many reviews. Tier S for Water cooling. Tier A and B for overcloking. Tier C stock and Tier D avoid.

( You can overclock Tier C just fine, but it can get very loud, that is why it is not recommended for overclocking, same with tier D)

Spoiler

 

Psu tier List. Tier A for Rtx 3000, Vega and RX 6000. Tier B For anything else. Tier C cheap/IGPU. Tier D and E avoid.

(RTX 3000/ RX 6000 Might run just fine with higher wattage tier B unit, Rtx 3070 runs fine with tier B units)

Spoiler

 

Cpu cooler tier list. Tier 1&2 for power hungry Cpus with Overclock. Tier 3&4 for overclocking Ryzen 3,5,7 or lower power Intel Cpus. Tier 5 for overclocking low end Cpus or 4/6 core Ryzen. Tier 6&7 for stock. Tier 8&9 Ryzen stock cooler performance. Do not waste your money!

Spoiler

 

Storage tier List. Tier A for Moving files/  OS. Tier B for OS/Games. Tier C for games. Tier D budget Pcs. Tier E if on sale not the worst but not good.

(With a grain of salt, I use tier C for OS myself)

Spoiler

 

Case Tier List. Work In Progress. Most Phanteks airflow series cases already done!

Ask me anything :)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

That's normal.

Quote

However, the card is not outputting much at all. The fans are not moving and will not spin even if I try to edit their speed and at which threshold of temperature it should use said speed in MSI Afterburner.

I see ... these numbers in MSI Afterburner don't look right at all, i think it's simply doesn't support AMD Navi GPUs, uninstall it and let it run on it's own fan curve.

Tag or quote me so i see your reply

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Yeah, the fans are not spinning regardless if I try to play a game, browse on the web or edit the fan speed in MSI Afterburner. The problem is that the graphics card is not working properly for me.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
1 minute ago, FearTheXiongnu said:

Yeah, the fans are not spinning regardless if I try to play a game, browse on the web or edit the fan speed in MSI Afterburner. The problem is that the graphics card is not working properly for me.

Manage your temps in games. 

Tell me the temperatures of your games, by running them for like 10minutes and taking a screen shot of the game and msi afterburner

QUOTE ME  FOR ANSWER.

 

Main PC:

Spoiler

|Ryzen 7 3700x, OC to 4.2ghz @1.3V, 67C, or 4.4ghz @1.456V, 87C || Asus strix 5700 XT, +50 core, +50 memory, +50 power (not a great overclocker) || Asus Strix b550-A || G.skill trident Z Neo rgb 32gb 3600mhz cl16-19-19-19-39, oc to 3733mhz with the same timings || Cooler Master ml360 RGB AIO || Phanteks P500A Digital || Thermaltake ToughPower grand RGB750w 80+gold || Samsung 850 250gb and Adata SX 6000 Lite 500gb || Toshiba 5400rpm 1tb || Asus Rog Theta 7.1 || Asus Rog claymore || Asus Gladius 2 origin gaming mouse || Monitor 1 Asus 1080p 144hz || Monitor 2 AOC 1080p 75hz || 

Test Rig.

Spoiler

| Ryzen 5 3400G || Gigabyte b450 S2H || Hyper X fury 2x4gb 2666mhz cl 16 ||Stock cooler || Antec NX100 || Silverstone essential 400w || Transgend SSD 220s 480gb ||

Just Sold

Spoiler

| i3 9100F || Msi Gaming X gtx 1050 TI || MSI Z390 A-Pro || Kingston 1x16gb 2400mhz cl17 || Stock cooler || Kolink Horizon RGB || Corsair CV 550w || Pny CS900 120gb ||

 

Tier lists for building a PC.

 

Motherboard tier list. Tier A for overclocking 5950x. Tier B for overclocking 5900x, Tier C for overclocking 5800X. Tier D for overclocking 5600X. Tier F for 4/6 core Cpus at stock. Tier E avoid.

(Also case airflow matter or if you are using Downcraft air cooler)

Spoiler

 

Gpu tier list. Rtx 3000 and RX 6000 not included since not so many reviews. Tier S for Water cooling. Tier A and B for overcloking. Tier C stock and Tier D avoid.

( You can overclock Tier C just fine, but it can get very loud, that is why it is not recommended for overclocking, same with tier D)

Spoiler

 

Psu tier List. Tier A for Rtx 3000, Vega and RX 6000. Tier B For anything else. Tier C cheap/IGPU. Tier D and E avoid.

(RTX 3000/ RX 6000 Might run just fine with higher wattage tier B unit, Rtx 3070 runs fine with tier B units)

Spoiler

 

Cpu cooler tier list. Tier 1&2 for power hungry Cpus with Overclock. Tier 3&4 for overclocking Ryzen 3,5,7 or lower power Intel Cpus. Tier 5 for overclocking low end Cpus or 4/6 core Ryzen. Tier 6&7 for stock. Tier 8&9 Ryzen stock cooler performance. Do not waste your money!

Spoiler

 

Storage tier List. Tier A for Moving files/  OS. Tier B for OS/Games. Tier C for games. Tier D budget Pcs. Tier E if on sale not the worst but not good.

(With a grain of salt, I use tier C for OS myself)

Spoiler

 

Case Tier List. Work In Progress. Most Phanteks airflow series cases already done!

Ask me anything :)

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×