PC freezing up mid game with new GPU

bondoao1 · August 26, 2019

After installing a new Sapphire RX 590 Nitro+ 8gb SE, I had an issue I never had before with my old GTX 650, in that while playing Titanfall 2 right when I got killed, my PC froze up.

The screen froze, and the sounds froze, and keyboard and mouse were unresponsive.

I had to hit the restart button, and this had happened 3 times in the coarse of 2 hours.
GPU temps never exceeded 50C, and all settings were still the same as when I had the GTX 650, so most were set at "low". Resolution was set at 1600x900.

I'm wondering if the new GPU could be causing this since I never had this issue, and this is the first time playing Titanfall 2 since the new GPU was installed.

I didn't have any issues with GTA5, or COD MW3 which is supprising since I thought GTA5 would give me issues.

Anyone have any ideas on what is the cause?

PC specs are in signature.

VenomizerX · August 27, 2019

8 hours ago, bondoao1 said:

After installing a new Sapphire RX 590 Nitro+ 8gb SE, I had an issue I never had before with my old GTX 650, in that while playing Titanfall 2 right when I got killed, my PC froze up.

The screen froze, and the sounds froze, and keyboard and mouse were unresponsive.

I had to hit the restart button, and this had happened 3 times in the coarse of 2 hours.
GPU temps never exceeded 50C, and all settings were still the same as when I had the GTX 650, so most were set at "low". Resolution was set at 1600x900.

I'm wondering if the new GPU could be causing this since I never had this issue, and this is the first time playing Titanfall 2 since the new GPU was installed.

I didn't have any issues with GTA5, or COD MW3 which is supprising since I thought GTA5 would give me issues.

Anyone have any ideas on what is the cause?

PC specs are in signature.

Have you tried using DDU to remove your Nvidia drivers and software before installing your new RX card and drivers?

bondoao1 · August 27, 2019

15 hours ago, VenomizerX said:

Have you tried using DDU to remove your Nvidia drivers and software before installing your new RX card and drivers?

I have not tried that yet, I will give that a shot this weekend.

HumdrumPenguin · August 27, 2019

On 8/26/2019 at 4:03 PM, bondoao1 said:

After installing a new Sapphire RX 590 Nitro+ 8gb SE, I had an issue I never had before with my old GTX 650, in that while playing Titanfall 2 right when I got killed, my PC froze up.

The screen froze, and the sounds froze, and keyboard and mouse were unresponsive.

I had to hit the restart button, and this had happened 3 times in the coarse of 2 hours.
GPU temps never exceeded 50C, and all settings were still the same as when I had the GTX 650, so most were set at "low". Resolution was set at 1600x900.

I'm wondering if the new GPU could be causing this since I never had this issue, and this is the first time playing Titanfall 2 since the new GPU was installed.

I didn't have any issues with GTA5, or COD MW3 which is supprising since I thought GTA5 would give me issues.

Anyone have any ideas on what is the cause?

PC specs are in signature.

You have to completely uninstall any trace of Nvidia files in your PC before installing the drivers for the AMD card. Doing that will very likely to solve your problems. I'm assuming you aren't even overclocking the card, because that would bring more variables to this equation. One overclocked card can perform well in a few games, while freezing in others.

bondoao1 · August 28, 2019

1 hour ago, HumdrumPenguin said:

You have to completely uninstall any trace of Nvidia files in your PC before installing the drivers for the AMD card. Doing that will very likely to solve your problems. I'm assuming you aren't even overclocking the card, because that would bring more variables to this equation. One overclocked card can perform well in a few games, while freezing in others.

Yea I will try removing the Nvidia drivers.
I have not tried to OC the new GPU yet.

bondoao1 · September 3, 2019

Ok, I finally had time to get on my pc yesterday.
I used DDU and removed all nvidia drivers, and I went ahead and reinstalled the drivers for the RX 590.

I got 2 hours into playing Titanfall 2 before my PC completely froze again.

it always happens when I get killed/big explosion on screen.

Any other ideas?

jones177 · September 3, 2019

1 hour ago, bondoao1 said:

Ok, I finally had time to get on my pc yesterday.
I used DDU and removed all nvidia drivers, and I went ahead and reinstalled the drivers for the RX 590.

I got 2 hours into playing Titanfall 2 before my PC completely froze again.

it always happens when I get killed/big explosion on screen.

Any other ideas?

Freezing up could be your overclock.

I have to drop my CPU overclock for some games and my GPU overclock for others.

I had to do it last week with Control.

I also could be something getting too hot over time. My i7 8086k at 5.1ghz runs cooler than my i7 6700k did at stock.

Run MSI Afterburner as you play and check the graphs to see if anything is spiking.

Try restricting your frame rate so that you have some overhead to deal with events like a reload or explosion.

I have only had this issue with some older games.

Your WD Black is the weakest part of your system. Use this software to test.

https://support.wdc.com/downloads.aspx?p=3&lang=en