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New PC, can't get my monitor running on 144hz

knix1808

Bought a new computer and it arrived today.

Was running a dual monitor setup with my old PC where i'd have my 2nd monitor run on 60hz because it can't get higher than that and my main monitor ( BenQ ZOWIE XL2430 ) was running on 144hz
I had my main monitor running with DVI to HDMI ( DVI in GPU and HDMI in monitor )
 
My new PC ( Heres the speccs: Case: iBuyPower Snowblind Element
CPU:  Intel® Core™ i7-9700K
Motherboard : MSI MPG Z390 GAMING PLUS -- 2x PCIe x16, 1x USB 3.1 Gen 2
RAM: 16GB DDR4/3200MHz RGB Dual Channel Memory
GPU: NVIDIA GeForce RTX 2080 - 8GB - MSI GAMING X TRIO )
 
My 2nd monitor runs on the onboard GPU via my motherboard HDMI to HDMI
 
The new GPU has no DVI ports, it only has HDMI and Display ports
so im running HDMI ( GPU ) to DVI ( Monitor )
however i can't change the refresh rate to 144hz anywhere. Not in the Nvidia control panel neither in the Display settings.
 
My Drivers are up 2 date
I've restarted multiple times and i've tried using a HDMI ( GPU ) to HDMI ( Monitor ) cable which didn't change anything.
I'd greatly appreciate any help and i'd like to excuse myself in advance for my poor sentencing ( English isn't my first language )
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just go displayport? its the easiest way to reach 144hz. and the smartest method. you need an active adapter to go in that direction with your current method of HDMI to DVI. 

Rig 1: i7-9700k OC'd to 5.0ghz all core | EVGA XC RTX 2080Ti | ADATA DDR4 2400mhz 4x8gb | ASUS PRIME Z370-P | Asetek 550LC 120mm | ADATA 480GB SSD & Toshiba P300 3TB | Cooler Master Masterbox MB500 | Win 10 Home | Logitech G910 Orion Spectrum, G502 Proteus Spectrum, G933 Artemis Spectrum Snow Wireless Limited Edition, Corsair MM300 Mouse Pad | 2 MSI Optix Curved 27" FHD Monitors 

 

(before i sold the WD drive and MSI gpu - https://www.userbenchmark.com/UserRun/11946219 171 gaming. felt good.)

 

Rig 2: i7-7700k Stock clocks | MSI Armor GTX 1070 | ADATA DDR4 2400mhz 2x8GB | MSI Z270 A-Pro | WD Green 240GB SSD & 2TB Seagate HDD | Thermaltake Core G21 Tempered Glass Edition | Win 10 Home | 2 HP Omen FHD 144hz 24.5" Monitors 

 

Rig 3: i7-6700 | GT 730 & GT 645 OEM | Some random DDR4 2133mhz 2x8gb sticks | OEM Dell Mobo | WD Black 2TB HDD & Toshiba 1TB HDD | Win 10 Home | 3 27" Dell FHD Monitors 

 

Rig 4: i7-4770 | EVGA SSC 1050ti | Some random DDR3 ram 2x2gb and 2x4gb sticks | OEM Dell Mobo | Stock Cooler | 1TB WD Black HDD | Win 7 Home 

 

RIP 

 

Rig 5 (dead and dismantled and sold) : i7-7820X OC'd to 4.8ghz all core | MSI DUKE 1080ti | ADATA DDR4 2400mhz 4x8gb | Gigabyte X299 UD4 PRO | Asetek 240mm AIO | WD Green 240gb SSD | Other various components that I can't remember

 

Rig 6 (same fate as rig 5) i7-8700k stock clocks | MSI DUKE 1080ti | ADATA DDR4 2400mhz 2x8gb | MSI Z370 A-Pro | Asetek 550LC 120mm | WD Green 240GB SSD & Toshiba 2TB HDD | Other various components that I can't Remember 

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Just now, TH3R34P3R said:

just go displayport? its the easiest way to reach 144hz. and the smartest method. you need an active adapter to go in that direction with your current method of HDMI to DVI. 

So 144hz can only be achieved with DVI to HDMI and not the other way arround?

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Just now, knix1808 said:

So 144hz can only be achieved with DVI to HDMI and not the other way arround?

im pretty sure it needs an active adapter. those are expensive however. honestly tho, did the monitor not come with a DP in the box? if not, just go buy one, that's the easiest method. adapters are useless if you can just use the single directional cable. 

Rig 1: i7-9700k OC'd to 5.0ghz all core | EVGA XC RTX 2080Ti | ADATA DDR4 2400mhz 4x8gb | ASUS PRIME Z370-P | Asetek 550LC 120mm | ADATA 480GB SSD & Toshiba P300 3TB | Cooler Master Masterbox MB500 | Win 10 Home | Logitech G910 Orion Spectrum, G502 Proteus Spectrum, G933 Artemis Spectrum Snow Wireless Limited Edition, Corsair MM300 Mouse Pad | 2 MSI Optix Curved 27" FHD Monitors 

 

(before i sold the WD drive and MSI gpu - https://www.userbenchmark.com/UserRun/11946219 171 gaming. felt good.)

 

Rig 2: i7-7700k Stock clocks | MSI Armor GTX 1070 | ADATA DDR4 2400mhz 2x8GB | MSI Z270 A-Pro | WD Green 240GB SSD & 2TB Seagate HDD | Thermaltake Core G21 Tempered Glass Edition | Win 10 Home | 2 HP Omen FHD 144hz 24.5" Monitors 

 

Rig 3: i7-6700 | GT 730 & GT 645 OEM | Some random DDR4 2133mhz 2x8gb sticks | OEM Dell Mobo | WD Black 2TB HDD & Toshiba 1TB HDD | Win 10 Home | 3 27" Dell FHD Monitors 

 

Rig 4: i7-4770 | EVGA SSC 1050ti | Some random DDR3 ram 2x2gb and 2x4gb sticks | OEM Dell Mobo | Stock Cooler | 1TB WD Black HDD | Win 7 Home 

 

RIP 

 

Rig 5 (dead and dismantled and sold) : i7-7820X OC'd to 4.8ghz all core | MSI DUKE 1080ti | ADATA DDR4 2400mhz 4x8gb | Gigabyte X299 UD4 PRO | Asetek 240mm AIO | WD Green 240gb SSD | Other various components that I can't remember

 

Rig 6 (same fate as rig 5) i7-8700k stock clocks | MSI DUKE 1080ti | ADATA DDR4 2400mhz 2x8gb | MSI Z370 A-Pro | Asetek 550LC 120mm | WD Green 240GB SSD & Toshiba 2TB HDD | Other various components that I can't Remember 

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11 minutes ago, Mira Yurizaki said:

According to the manual of your monitor (found at https://www.benq.com/en-us/support/downloads-faq/products/gaminggears/xl2430/manual.html), your monitor doesn't support 144Hz via HDMI. It's only through dual-link DVI or DisplayPort

I know that it doesnt support it over HDMI, had the issue before where i've tried to get 144hz via HDMI before.

However i was certainly surprised that i've managed to get 144hz using DVI to HDMI

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Might just go out and buy a DP cable. Hopefully that'll fix it!

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13 minutes ago, knix1808 said:

Alright a DP cable gets me 144hz now i know that too :D thanks guys!

yah. For future reference a dvi to HDMi cable is limited to 1920x1200 at 60Hz or equivalent bandwidth, as it's not DVI-D. DVI-D to HDMI needs active adapter. 

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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