Black Screen caused by AMD DisplayPort drivers

[Blitz4]

Brand new PC that was just built yesterday. Everything works fine. But once updating the AMD drivers from the 17.1 that win10 automatically installs to the 19.1 or 19.2 drivers, the monitor goes black. It occurs right when your monitor flickers when installing new drivers. Upon rebooting, everything works fine, until roughly half way into booting into win10, the screen goes black. HDMI works fine, but I need the DP's for other monitors.

 

I plugged in HDMI, tried dropping the resolution to 720p 60Hz, plugged DP back in, still black.

 

I only have the one DP cable, ordered about 4 more, eta tomorrow.

 

Any Doctors in the house that have any ideas to save the victim: 

 

PCPartPicker part list / Price breakdown by merchant

Type	Item	Price
CPU	AMD - Ryzen 5 2600 3.4 GHz 6-Core Processor	$149.99 @ Amazon
CPU Cooler	Corsair - H60 (2018) 57.2 CFM Liquid CPU Cooler	$50.91 @ Newegg
Thermal Compound	Arctic Silver - 5 High-Density Polysynthetic Silver 3.5 g Thermal Paste	$5.95 @ Amazon
Motherboard	Gigabyte - B450 AORUS PRO WIFI (rev. 1.0) ATX AM4 Motherboard	$126.79 @ OutletPC
Memory	G.Skill - FORTIS 16 GB (2 x 8 GB) DDR4-2400 Memory	$85.98 @ Newegg
Storage	Crucial - MX500 500 GB 2.5" Solid State Drive	$67.95 @ Amazon
Video Card	XFX - Radeon RX 580 8 GB GTS XXX ED Video Card	$189.99 @ Amazon
Case	Cougar - MX330-X ATX Mid Tower Case	$44.80 @ Newegg
Power Supply	EVGA - 700 W 80+ Bronze Certified ATX Power Supply	$49.99 @ B&H
Optical Drive	Asus - DRW-24B1ST/BLK/B/AS DVD/CD Writer	$19.89 @ OutletPC
Operating System	Microsoft - Windows 10 Home OEM 64-bit	$98.89 @ OutletPC
Case Fan	ARCTIC - F12 PWM PST - Value Pack 74 CFM 120mm Fans	$26.99 @ Amazon
Monitor	AOC - Q3279VWFD8 31.5" 2560x1440 60 Hz Monitor	$248.48 @ Newegg
Keyboard	Logitech - K120 Wired Standard Keyboard	$12.99 @ Newegg
Mouse	Logitech - G203 Prodigy Wired Optical Mouse	$27.99 @ Amazon
Other	Edifier R19U Compact 2.0 Speakers Powered by USB Supports Windows 10 and Mac OS X 10.12 Sierra	$29.99 @ Amazon
	Prices include shipping, taxes, rebates, and discounts
	Total (before mail-in rebates)	$1297.57
	Mail-in rebates	-$60.00
	Total	$1237.57
	Generated by PCPartPicker 2019-02-18 00:04 EST-0500

 

[RobFRaschke]

I had this problem as well when doing that update. DDU the old driver out and install the new driver clean fixed it for me. 

[Blitz4]

Thx Rob. What's the latest driver you got working?

 

Wait I misread what you said, you got the latest driver working...sweet!

[Blitz4]

Used DDU and tried the 19.2 drivers. Still BSOD.

 

Tomorrow 19.1 and 18.2. Some stated that 18.2 likely works, I'll start there

[Blitz4]

Fixed. 100% it was a bad AmazonBasics 10' cable. Got a proper 6' DP cable, works.

Still have that random black screen with BlackOps4 though.