LED's not working on enthoo luxe

[MxRider9637]

Hello everyone. i bought the phanteks enthoo luxe mainly because of its cool design and leds. well ever since i got it the leds dont work. i have never seen them on nothing.. i dont know what im missing.. can someone help me out? do i not have something plugged in? on the fan header on the back of the case it says led 1 and 2 does this mean anything? 

[W-L]

Hello everyone. i bought the phanteks enthoo luxe mainly because of its cool design and leds. well ever since i got it the leds dont work. i have never seen them on nothing.. i dont know what im missing.. can someone help me out? do i not have something plugged in? on the fan header on the back of the case it says led 1 and 2 does this mean anything? 

 

Is the LED controller plugged in and the strips connected to that, there is also a toggle button on the front panel to change the light settings.

[MxRider9637]

Is the LED controller plugged in and the strips connected to that, there is also a toggle button on the front panel to change the light settings.

led controller?? were is that? i have the 12v sata connected to my psu i believe that powers the leds and front io. there is a cable that isnt connected its labeled rgb led trips and its a 4 pin connector.

[MxRider9637]

by led controller do you mean the fan hub in the back of the case? if thats what you mean then yea its connected to a 12v sata from my psu then i have a wire going from the fan hub to the fan header on my mobo

[W-L]

led controller?? were is that? i have the 12v sata connected to my psu i believe that powers the leds and front io. there is a cable that isnt connected its labeled rgb led trips and its a 4 pin connector.

 

That extra 4 pin off the RGB LED strips is just for extensions if you want more lights, there should be a sata power just for the LED strips that goes towards the front I/O the circuit board on the back of the motherboard tray is just a fan splitter.

[MxRider9637]

That extra 4 pin off the RGB LED strips is just for extensions if you want more lights, there should be a sata power just for the LED strips that goes towards the front I/O the circuit board on the back of the motherboard tray is just a fan splitter.

thats the 12v sata thats coming from the front io yes i have that plugged into a sata wire thats coming from psu and multiple things are plugged into that one sata cable.

[MxRider9637]

thats the 12v sata thats coming from the front io yes i have that plugged into a sata wire thats coming from psu and multiple things are plugged into that one sata cable.

does that sata connector need its own/separate sata cable coming from the psu?

[W-L]

does that sata connector need its own/separate sata cable coming from the psu?

 

no it doesn't need to be on it's own dedicated sata power cable it should work just fine, I'm assuming if you hit LED button under the front panel cover it doesn't do anything?

[MxRider9637]

no it doesn't need to be on it's own dedicated sata power cable it should work just fine, I'm assuming if you hit LED button under the front panel cover it doesn't do anything?

no it doesn't do anything. and ok because its plugged in. i dont understand why it doesnt work.i tried holding the led button on the front io, nothing. i click it and nothing.

[W-L]

no it doesn't do anything. and ok because its plugged in. i dont understand why it doesnt work.i tried holding the led button on the front io, nothing. i click it and nothing.

 

Check if there are any loose connections to the LED strips and try holding down the button for 3 seconds it should turn on/off that way.

[MxRider9637]

Check if there are any loose connections to the LED strips and try holding down the button for 3 seconds it should turn on/off that way.

how do i get to the led strip connections? and i tried that and n othing happened

[W-L]

how do i get to the led strip connections? and i tried that and n othing happened

 

Just follow the LED's back to where the electrical leads go but if there isn't any problems after that it seems like something is wrong with the controller or the LED strips, I would get in contact to with Phanteks and see if they can send you a replacement controller or LED strips.

[MxRider9637]

ok thank you, looks like ill be needing to get ahold of phantek.