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Help!!! Dead ryzen cooler

Galion
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The fan stopped spinning, is there any way to RMA the cpu cooler for ryzen? 

I was changing the board and moved the cpu cooler off, I placed the 2600X on to the X470 from the B450. 

After I plucked the cooler on it never spun again. 

Cpu works fine tho

Best Value Build List

Budget 1080p System (RGB) https://pcpartpicker.com/list/7v2Lmq - (this build comes with two free games with the RX 570) 

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Check the bios settings. try another header.

Please quote my post, or put @paddy-stone if you want me to respond to you.

Spoiler
  • PCs:- 
  • Main PC build  https://uk.pcpartpicker.com/list/2K6Q7X
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
  •  
  • Storage/NAS/Servers:-
  • ESXI/test build  https://uk.pcpartpicker.com/list/4wyR9G
  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocafone F2 pro 8GB/256GB
  • Xiaomi Redmi Note 4

 

  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
  • Zotac GTX 1050 mini

 

 

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31 minutes ago, paddy-stone said:

Check the bios settings. try another header.

 

25 minutes ago, Pixel5 said:

sounds more like you connected it somewhere wrong, a fan is usually very reliable and doesnt break that easy.

I think I have a dead fan header the rgb works but not the fan but it works on the B450 

Best Value Build List

Budget 1080p System (RGB) https://pcpartpicker.com/list/7v2Lmq - (this build comes with two free games with the RX 570) 

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3 hours ago, Galion said:

 

I think I have a dead fan header the rgb works but not the fan but it works on the B450 

What brand is X470 Mobo asus gigabyte?

My PC:

CPU: AMD Ryzen 5 2600X Processor (4.4Ghz), MOBO: GIGABYTE X470 AORUS Gaming 7 WiFi (AMD Ryzen AM4/ X470/ Intel Wave 2 WiFi/M.2), RAM: Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3000MHz C15, GPU: Gigabyte nVidia GeForce GTX 1080 Windforce OC GV-N1080WF3OC-8GD Graphics Cards, STORAGE: 120GB CRUCIAL SSD, 1TB WD BLUE, COOLER: Cooler Master 212 EVO RGB Black Edition, FANS: 4 x MasterFan MF120R RGB (2 Front, 1 Back, 1 Top), 1 x Noctua NF-P12 Redux 1700 RPM(Back off Cooler), PC CASE: Cooler Master MB500 case, PSU: EVGA 750 BQ.

 

My Kids PC:

CPU: AMD Phenom II x4 955 (95watt @3.5Ghz @1.40V), MOBO: ASUS M2A-VM, RAM: Kingston 8GB (4x2GB) DDR2 800MHz, GPU: nVidia GT 710 2GB DDR3 (OC’ed Clock to 1300Mhz and Memory to 950Mhz), STORAGE: 250GB HDD, 500GB HDD, COOLER:  Cooler Master 212 EVO, PC CASE: Cooler Master Q300L , FANS: 3 x upHere RED LED Fans (2 Front, 1 Back), PSU: Generic 300 Watt PSU.

 

Console:  PS4 - vjizzle2384

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6 hours ago, Galion said:

 

I think I have a dead fan header the rgb works but not the fan but it works on the B450 

Yep, so plug the fan into another header on the board.

Please quote my post, or put @paddy-stone if you want me to respond to you.

Spoiler
  • PCs:- 
  • Main PC build  https://uk.pcpartpicker.com/list/2K6Q7X
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
  •  
  • Storage/NAS/Servers:-
  • ESXI/test build  https://uk.pcpartpicker.com/list/4wyR9G
  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocafone F2 pro 8GB/256GB
  • Xiaomi Redmi Note 4

 

  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
  • Zotac GTX 1050 mini

 

 

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4 hours ago, paddy-stone said:

Yep, so plug the fan into another header on the board.

I'm gong to bring the board back to the warehouse to exchange it. 

Best Value Build List

Budget 1080p System (RGB) https://pcpartpicker.com/list/7v2Lmq - (this build comes with two free games with the RX 570) 

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16 hours ago, Galion said:

I'm gong to bring the board back to the warehouse to exchange it. 

I'd make sure it's not just something disabled in BIOS or soemthing first... just plug the fan into a different fan header and double check the bios settings.

Please quote my post, or put @paddy-stone if you want me to respond to you.

Spoiler
  • PCs:- 
  • Main PC build  https://uk.pcpartpicker.com/list/2K6Q7X
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
  •  
  • Storage/NAS/Servers:-
  • ESXI/test build  https://uk.pcpartpicker.com/list/4wyR9G
  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocafone F2 pro 8GB/256GB
  • Xiaomi Redmi Note 4

 

  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
  • Zotac GTX 1050 mini

 

 

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11 hours ago, paddy-stone said:

I'd make sure it's not just something disabled in BIOS or soemthing first... just plug the fan into a different fan header and double check the bios settings.

Will do thanks

Best Value Build List

Budget 1080p System (RGB) https://pcpartpicker.com/list/7v2Lmq - (this build comes with two free games with the RX 570) 

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