A Big laptop internet issue

[chos5555]

Hello everyone,

My Brother has a problem with his gaming laptop(custom build from XMG). It is of course connected to network problems... So, when he tries to download anything(beside torrents) the laptop downloads 3 MB and then stops downloading, deletes the file and starts all over again, and again and again... Could you guys please suggest what I should do for him?

 

 

I tried:1) looking at firewall and anti-virus if it is not blocked or something - NO

          2) I could swap the wireless card but I can't get to it sadly (I jsut don't know what screws to undo to remove the plastic shroud without detaching the cooler from CPU and chipset and other stuff)

 

BTW it has Wi-fi card: Intel Centrino Advanced-N 6235(with bluetooth)

 

 

 

Thanks for any suggestions.

For more info just ask below.(in the attachments I put a part list of the laptop

 

[FlakeyBanana]

Has he tried using Firefox instead of Internet exploder ?

[Markyod]

Download drivers for the WiFi card, see if that works.

[chos5555]

Has he tried using Firefox instead of Internet exploder ?

He uses google chrome

[chos5555]

Download drivers for the WiFi card, see if that works.

That may be a smart idea , he has only the qualcomm drivers...

[Markyod]

That may be a smart idea , he has only the qualcomm drivers...

Tell us if it fixes it.

[chos5555]

Tell us if it fixes it.

I need to reasemmble it again before that :D

[Liam-McShane]

Ensure there is enough storage space on the drive the downloads will be stored on.

[chos5555]

Ensure there is enough storage space on the drive the downloads will be stored on.

I'm sure it has, it has about 60 GB on SSD and 0,5 TB on HDD

[chos5555]

Tell us if it fixes it.

Hah I forgot that the laptop can't download more then 2 MB :D, had to download it from another PC :D. Just trying it(I'll edit this post with the results, maybe )

[chos5555]

Hah I forgot that the laptop can't download more then 2 MB :D, had to download it from another PC :D. Just trying it(I'll edit this post with the results, maybe )

Hmmm this is pretty bad... I just tried to install the driver and the PC after I installed it said that ''wireless driver is not installed'' or something like that. so... then I tried unistalling the original drivers of the PC that were there, but that did  not help, it made it even worse, cause now I can't even connect to the internet(with wireless, cable works) and the driver still doesn't want to install, it shows up just as unknown device driver- Network driver . The cable is another thing, cause even the cable can'T download more then 2 MB before it stops, deletes the file and start over like I said, that seems like general PC internet problem, so it does not seem like just wifi card problem or driver thing  :( Any ideas?

[chos5555]

really, nobody of the heaps of people that are on the site doesn't have a tip?? :(:(

[Darren]

• I'm guessing this doesn't happen on other computers?

What is the file, from what site? Can you give me a link to do a couple tests?

[chos5555]

 

• I'm guessing this doesn't happen on other computers?
• What is the file, from what site? Can you give me a link to do a couple tests?

 

It doesn't happen on any other PC.. and for the link it will be difficult, cause it happens with every file. Doesn't depend on the site. Even steam updates do that.

[wako7654]

It doesn't happen on any other PC.. and for the link it will be difficult, cause it happens with every file. Doesn't depend on the site. Even steam updates do that.

 

Download 3DP chip, check the exact name of the driver, Search the driver installation file and transfer it from USB. Lastly try using a download manager to see where the problem lies.

[chos5555]

Download 3DP chip, check the exact name of the driver, Search the driver installation file and transfer it from USB. Lastly try using a download manager to see where the problem lies.

Wait... How I can find where the problem is with download manager??

[wako7654]

Wait... How I can find where the problem is with download manager??

 

No, what i meant was try using a download manager. That way you can see if the browser was the problem, Just to narrow down the factors

[Geekazoid]

@chos5555, one possible thing it could be is a piece of malware of some kind, the problem you got sounds kind of bizarre, I've never heard of that problem before.