troubleshooting Troubleshooting a Faulty GPU

[AeroBapple]

Hi everyone!

As the title says, I think I might have a faulty graphics card. But the problem is I have no other system I can put the gpu in nor do I have a seperate gpu that I can install to isolate the problem.

System Specs:

• Ryzen 5 1600 No OC
• Stock Cooler
• Asrock AB350M Pro4 mATX
• RX 560 2GB No OC
• Corsair Vengence 1x8GB 2400Mhz OC'd to 2666Mhz
• XFX XTR 550W
• Samsung 960Evo 250GB

Symptoms:

• When a game or graphically intensive task is being run, I can play/run them but It spontaneously Artifacts for a second, followed by a freeze, forcing me to hard restart
• Screen only displaying once entering windows, I cannot enter the Bios even with Asrock's Boot into Bios tool

My Overclock of the Ram doesn't seem to be an issue as I had run Memtest for ~6hours with no errors.

Is there any way for me to confirm that it is a GPU problem other than trying it out in a different system or trying a different GPU?

Thank you!

Ryan

[Cereal5]

Run all the normal steps for checking for other problems. Clearing CMOS, running in safe mode, I don't know, random other stuff. But yeah probably best to just RMA it

[AeroBapple]

5 minutes ago, peacefulpolarbear said:

That doesn’t sound good. If it’s not working and you tried it without anything OCed I would definitely try an RMA.

 

Did you just buy this, or did this start happening randomly?

It works but randomly stops after a while, I bought it new about 6 months ago. It started happening like 4 months ago, I didn't really bat an eye and after like 2 months it stopped happening. It only recently just started again.

[.Apex.]

7 minutes ago, AeroBapple said:

It works but randomly stops after a while, I bought it new about 6 months ago. It started happening like 4 months ago, I didn't really bat an eye and after like 2 months it stopped happening. It only recently just started again.

did you try reverting your RAM OC to stock? doesn't matter what kind of tests you ran, always test with stock settings when you're trying to troubleshoot a problem.

[AeroBapple]

Just now, syn2112 said:

did you try reverting your RAM OC to stock? doesn't matter what kind of tests you ran, always test with stock settings when you're trying to troubleshoot a problem.

Yep

[.Apex.]

Just now, AeroBapple said:

Yep

well i can't be sure but it's either the GPU or RAM because both of them can produce problems like that.

 

so i'm guessing if you have a separate RAM stick you can test, or borrow? if that doesn't change anything then it's most likely a GPU issue.

32 minutes ago, AeroBapple said:

Screen only displaying once entering windows, I cannot enter the Bios even with Asrock's Boot into Bios tool

also you have your display cable plugged into the graphics card right? not the motherboard

[AeroBapple]

13 minutes ago, syn2112 said:

well i can't be sure but it's either the GPU or RAM because both of them can produce problems like that.

 

so i'm guessing if you have a separate RAM stick you can test, or borrow? if that doesn't change anything then it's most likely a GPU issue.

also you have your display cable plugged into the graphics card right? not the motherboard

No I don't have any spare parts that I can test with. 

I just put an eraser under the gpu to try stop the sag and it seems to have fixed the problem

[.Apex.]

6 minutes ago, AeroBapple said:

No I don't have any spare parts that I can test with. 

I just put an eraser under the gpu to try stop the sag and it seems to have fixed the problem

you have your graphics card in the bottom PCIE slot? i think that slot is running through the chipset lanes instead of the CPU lanes and that will create some problems.