Need help Troubleshooting GPU issue.

[Cwis]

Hey my name is Chris, and i have been having some problems with my computer for the past 4 months. My computer can’t even start up without blue screening, and when it does eventually start loading and updating Windows, my screen turns completely green after it finishes. I have been able to test and confirm that this is a graphical issue, but i don’t know how to fix it. I have reset my computer completely, gotten a new SSD and loaded Windows 10 onto there and even considered buying a new CPU just to rule it out as a problem. But considering the only video output ports i have are on my graphics card, I’ve come to the conclusion that I either need to fix my graphics card, or get a new one. Any advice? Remember, i have 0 access to my computer.

[Tristerin]

4 minutes ago, Cwis said:

Hey my name is Chris, and i have been having some problems with my computer for the past 4 months. My computer can’t even start up without blue screening, and when it does eventually start loading and updating Windows, my screen turns completely green after it finishes. I have been able to test and confirm that this is a graphical issue, but i don’t know how to fix it. I have reset my computer completely, gotten a new SSD and loaded Windows 10 onto there and even considered buying a new CPU just to rule it out as a problem. But considering the only video output ports i have are on my graphics card, I’ve come to the conclusion that I either need to fix my graphics card, or get a new one. Any advice? Remember, i have 0 access to my computer.

 

Green Screen of Death

 

or

 

Potentially a dust/heat issue (how old of a GPU?)

 

Why don't you have access to the PC?

[Slottr]

What specs do you have?

 

Trial and error is going to be your best friend here- 

If you have integrated graphics, try and use that instead 

Try moving ram around

try a different graphics card if you can

reseat the graphics card

reset cmos (by taking out your motherboard battery and placing it back in)

 

Those are probably good starting places

[Cwis]

6 minutes ago, Tristerin said:

 

Green Screen of Death

 

or

 

Potentially a dust/heat issue (how old of a GPU?)

 

Why don't you have access to the PC?

I built this computer in December of 2015 and got windows around February of 2016. The Graphics card is not very old. I bought the Asus R9 380 STRIX 2gb the same time i built the computer. the reason I meant that i do not have access for logging into my computer. This happened around early to Mid summer.

[Cwis]

8 minutes ago, Slottr said:

What specs do you have?

 

Trial and error is going to be your best friend here- 

If you have integrated graphics, try and use that instead 

Try moving ram around

try a different graphics card if you can

reseat the graphics card

reset cmos (by taking out your motherboard battery and placing it back in)

 

Those are probably good starting places

Specs

AMD FX6300 w/ Stock cooler.

MSI 980FXA Gaming motherboard

Asus STRIX R9 380 2Gb

16GB DDR3 Crucial Ballistix Ram

Samsung EVO 128gb

Western Digital Blue 1TB 

Corsair CX750M semi modular PSU

and 6 fans of different Colors

 

I do not have integrated graphics, if i did i would have solved this issue already.

I used a different graphics card slot, but i have not moved the ram around. I wish i had access to a separate graphics card that i could use until i fix my current one, and i have not tried to take out my motherboard battery.

[Tristerin]

3 minutes ago, Cwis said:

I built this computer in December of 2015 and got windows around February of 2016. The Graphics card is not very old. I bought the Asus R9 380 STRIX 2gb the same time i built the computer. the reason I meant that i do not have access for logging into my computer. This happened around early to Mid summer.

So its likely : Green Screen of Death (your GPU is borked)

 

or

 

Dust/Heat issue - those cards tend to run extremely hot.  And extreme heat over time regardless of it supposedly taking those temps still dries out the thermal paste (if the card isn't borked).  My only thought, and I am no expert just a shade-tree PC guy, is that if your GPU isn't borked, you need to pull it out, check the slot for dust, clean the card free of dust, and replace the thermal paste on the card and try from there.

 

It may work.  I thought I had killed one of my GPU's the other night and by reseating it (everything about the issues it was giving was saying it was dead with the slight chance of reseating it could fix it, and it did) - good luck!  Or someone smarter than me may chime in.

[Cwis]

1 minute ago, Tristerin said:

So its likely : Green Screen of Death (your GPU is borked)

 

or

 

Dust/Heat issue - those cards tend to run extremely hot.  And extreme heat over time regardless of it supposedly taking those temps still dries out the thermal paste (if the card isn't borked).  My only thought, and I am no expert just a shade-tree PC guy, is that if your GPU isn't borked, you need to pull it out, check the slot for dust, clean the card free of dust, and replace the thermal paste on the card and try from there.

 

It may work.  I thought I had killed one of my GPU's the other night and by reseating it (everything about the issues it was giving was saying it was dead with the slight chance of reseating it could fix it, and it did) - good luck!  Or someone smarter than me may chime in.

Thank you, i will try to clean up my card and get back to you.