Please help very important!

[GirvanaWantsBinnieBalls]

I downloaded a program that checks ur drivers if they're up to date , the program downloaded an update for the internet driver but it fails to install and now im without internet on my desktop pc... how can i download the drivers again ?

Do i need specific ones? 

The program is trying to install ''Intel(R) Dual Band Wireless-AC 8265'' (But is stuck to 99% and then says it failed)

What do i do ?

[gnomik]

15 minutes ago, GirvanaWantsBinnieBalls said:

I downloaded a program that checks ur drivers if they're up to date

Why would you do this?

[GirvanaWantsBinnieBalls]

1 minute ago, gnomik said:

Why would you do this?

for an entirely different reason , nevertheless i dont think the program has viruses plus the site was safe approved by google.

Still waht can i do now ....

[M-Wolf]

So to start of I wouldn't recommend using such programs most of them are just adware that do unwanted things.

The easiest way you could try is:

• Right Click on your start button
• Click Device Manager
• Open up the Network Adapter Section
• Right click on your Adapter ''Intel(R) Dual Band Wireless-AC 8265''
• Select Update Driver
• Click Search automatically for updated driver software.

Windows should find and install the appropiate driver. Especially in regards to network driver you don't need such programs. They aren't helping as windows usually installs the best driver for network interfaces.

 -Wolf

[GirvanaWantsBinnieBalls]

9 minutes ago, M-Wolf said:

So

''Windows encountered a problem installing the drivers for your device.

Windows found drivers for your device but encountered an error while attempting to install them.

(Intel (R) Dual Band Wireless-AC 8265)

This operaton returned because the timeout period expired.

If you know the manufacturer of your device , you can visit their website and check the support section for drivers.''

this is the message i got while doing so , should i follow their instructions and download the drivers of my manufacturer from a laptop through a usb?

My mobo is Asrock X370 Killer SLI and my wifi adapter is this :

 

 

 

[Alex Atkin UK]

I'd get the drivers direct from Intel personally, they are usually more up to date than Windows Update.

[M-Wolf]

26 minutes ago, GirvanaWantsBinnieBalls said:

''Windows encountered a problem installing the drivers for your device.

Windows found drivers for your device but encountered an error while attempting to install them.

(Intel (R) Dual Band Wireless-AC 8265)

This operaton returned because the timeout period expired.

If you know the manufacturer of your device , you can visit their website and check the support section for drivers.''

this is the message i got while doing so , should i follow their instructions and download the drivers of my manufacturer from a laptop through a usb

My mobo is Asrock X370 Killer SLI and my wifi adapter is this :

6

 

If Windows fails to install the driver you can give this a try to download it directly from Gigabyte.

 

Just make sure you select the right Windows version.

 

If this doesn't work you might have to deinstall the drivers first. But I can give you instructions to do so if this should be the case.

[M-Wolf]

Just now, Alex Atkin UK said:

I'd get the drivers direct from Intel personally, they are usually more up to date than Windows Update.

Well the attached picture indicates that he is using a Gigabyte WLAN card, so he should get the drivers from them. The intel drivers might be the issue here...

[Alex Atkin UK]

3 minutes ago, M-Wolf said:

Well the attached picture indicates that he is using a Gigabyte WLAN card, so he should get the drivers from them. The intel drivers might be the issue here...

If it was showing up as a Gigabyte WiFi adapter then sure, but these type of adapter are merely PCIe to mini PCIe with a standard Intel mini PCIe card.  So the stock Intel drivers will almost certainly be identical but likely newer.

[GirvanaWantsBinnieBalls]

7 minutes ago, M-Wolf said:

Well the attached picture indicates that he is using a Gigabyte WLAN card, so he should get the drivers from them. The intel drivers might be the issue here...

This one right ?

[GirvanaWantsBinnieBalls]

the very very first one yes ? 

After i download it , do i have to put it somewhere or just anywhere on my SSD ?

(Like a specific folder or sth ) 

[M-Wolf]

11 minutes ago, GirvanaWantsBinnieBalls said:

the very very first one yes ? 

After i download it , do i have to put it somewhere or just anywhere on my SSD ?

(Like a specific folder or sth ) 

Yes the first one looks fine. Give it a go. You can just place it anywhere on your ssd and  execute it.

[GirvanaWantsBinnieBalls]

Just now, M-Wolf said:

Yes the first one looks fine. Give it a go. You can just place it anywhere on your ssd and  execute it.

i did and restarted nothing...

[GirvanaWantsBinnieBalls]

Just now, M-Wolf said:

Yes the first one looks fine. Give it a go. You can just place it anywhere on your ssd and  execute it.

i pasted the link (280mb) on ssd , and clicked ''extract files here'' still no internet

 

[M-Wolf]

Just now, GirvanaWantsBinnieBalls said:

i pasted the link (280mb) on ssd , and clicked ''extract files here'' still no internet

 

Yea it looks like a zip so most likely there is a *.exe file in the extracted folder. You should run that exe file to start the installation process.

[GirvanaWantsBinnieBalls]

5 minutes ago, M-Wolf said:

Yea it looks like a zip so most likely there is a *.exe file in the extracted folder. You should run that exe file to start the installation process.

there is this ''autorun.exe'' file that i installed but still no internet....

[M-Wolf]

2 minutes ago, GirvanaWantsBinnieBalls said:

there is this ''autorun.exe'' file that i installed but still no internet....

Ok then you might try uninstalling the old driver completly:

• Right Click on Start and open up the Device Manager
• Go to Network adapters and right click on your adapter
• Click uninstall device
• Confirm with Uninstall
• Click on Action and Scan for Hardware changes
• Give it a couple of Minutes and windows should install the driver anew

[GirvanaWantsBinnieBalls]

16 minutes ago, M-Wolf said:

Ok then you might try uninstalling the old driver completly:

• Right Click on Start and open up the Device Manager
• Go to Network adapters and right click on your adapter
• Click uninstall device
• Confirm with Uninstall
• Click on Action and Scan for Hardware changes
• Give it a couple of Minutes and windows should install the driver anew

there are 2 things that seem to have a problem

1) intel dual band wireless-ac 8265

2) intel 1211 gigabit network connection , i uninstalled the 1) and did the scan thing but nothing happened

[GirvanaWantsBinnieBalls]

18 minutes ago, M-Wolf said:

Ok then you might try uninstalling the old driver completly:

• Right Click on Start and open up the Device Manager
• Go to Network adapters and right click on your adapter
• Click uninstall device
• Confirm with Uninstall
• Click on Action and Scan for Hardware changes
• Give it a couple of Minutes and windows should install the driver anew

can i reset the pc or sth? im sitting here 6 hours trying to fix this thing....

[GirvanaWantsBinnieBalls]

16 minutes ago, GirvanaWantsBinnieBalls said:

the

Thank you for ur help i finally fixed it! ive been struggling for hours... again thank you for all the support

[M-Wolf]

15 minutes ago, GirvanaWantsBinnieBalls said:

can i reset the pc or sth? im sitting here 6 hours trying to fix this thing....

Actually yes you could give that a shot.

 

You can follow this guide:

https://www.lifewire.com/how-to-use-system-restore-in-windows-2626131

[M-Wolf]

1 minute ago, GirvanaWantsBinnieBalls said:

Thank you for ur help i finally fixed it! ive been struggling for hours... again thank you for all the support

Oh cool what have you done to fix it? Share your knowledge!

[GirvanaWantsBinnieBalls]

Just now, M-Wolf said:

Actually yes you could give that a shot.

 

You can follow this guide:

https://www.lifewire.com/how-to-use-system-restore-in-windows-2626131

i did nontheless ty a lot

[GirvanaWantsBinnieBalls]

Just now, M-Wolf said:

Oh cool what have you done to fix it? Share your knowledge!

i restored the sytem